Deluxe Holiday Homes Reviews 

111
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers had a great experience with this company. Customers consistently praise the helpful staff and excellent service, noting the pristine, well-equipped villas and apartments. Many appreciate the great locations and stunning views, often leading them to plan return visits for comfortable and smooth stays. However, some people experienced service issues, like delayed cleaning or unresponsiveness for repairs. Others reported facility maintenance problems, such as water quality, non-functional appliances, or general disrepair. These instances caused frustration and disappointment for a small portion of customers, impacting their overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their kindness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing their stay as exceptional and praising... See more

Location

Reviewers highlight positive aspects of location, often describing apartments and villas as ideally situated... See more

Facilities

Clients share ambiguous opinions on facilities, with many reviewers praising the apartments and villas as... See more

Holidays

Customers had ambiguous experiences with holidays, with many reviewers reporting lovely, relaxing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Stayed at this villa before and it is very clean and well presented. Glad to be given a little discount for returning customer. The only thing I would ask for is due to late flights into Dubai it woul... See more

Company replied

Rated 4 out of 5 stars

I stay there 50 days It was amazing stay. Everything was good, kind staff and quick service.

Company replied

Rated 4 out of 5 stars

Thank you for your hospitality. We had a lovely stay. The villa was clean, comfortable, and well-maintained. We really enjoyed our time and would happily recommend it to others.

Company replied

Rated 5 out of 5 stars

The stay was quite delightful at Paramount tower with a spacious and full serviced apartment where it was peaceful and packed with essentials . The host Mr. Vishnu was truly great help with timely re... See more

Company replied


Company details

  1. Vacation Rental
  2. Real Estate Agency

Written by the company

Deluxe Holiday Homes Rental LLC is Dubai’s premier DTCM-licensed vacation rental operator, dedicated to providing exceptional short-term rental experiences. With a meticulously curated selection of upscale properties across Dubai’s most sought-after neighborhoods, our guests enjoy unparalleled comfort, authenticity, and convenience. From luxurious beachfront apartments on Palm Jumeirah to modern high-rise residences in Downtown Dubai, each property in our portfolio is handpicked to offer guests stylish interiors, exceptional amenities, and a genuine feeling of home. Whether you’re traveling for leisure, business, or a special occasion, Deluxe Holiday Homes ensures your stay exceeds expectations. Our guests benefit from the perfect balance of privacy and hotel-grade service, featuring professional housekeeping, dedicated concierge assistance, seamless check-in experiences, and round-the-clock customer support. We pride ourselves on delivering personalized guest care, assisting you with everything from restaurant reservations and transportation arrangements to tailored local recommendations, ensuring you experience Dubai like a true local. Beyond comfort and convenience, Deluxe Holiday Homes emphasizes value, offering competitive rates without compromising quality. Our commitment to high standards and exceptional service has earned us the trust and loyalty of thousands of satisfied guests from around the globe, consistently reflected in our outstanding guest reviews. Choose Deluxe Holiday Homes for your next trip to Dubai and discover a superior alternative to traditional hotels. Enjoy boutique experiences, local authenticity, and luxury services in a real home setting. Experience Dubai with Deluxe Holiday Homes—your trusted partner for unforgettable stays.


Contact info

4.2

Great

TrustScore 4 out of 5

111 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(111)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

A Truly Outstanding Experience

From the moment I arrived until the day I checked out, my experience with Deluxe Holiday Homes was exceptional.

The apartment was spotless, beautifully maintained, and thoughtfully equipped with everything needed for a comfortable stay. Every interaction with the team was professional, warm, and efficient—they were always responsive, courteous, and genuinely committed to ensuring a seamless guest experience.

What truly stood out was their attention to detail and dedication to excellent hospitality. They made me feel valued as a guest, and every part of my stay reflected their high standards.

I wholeheartedly recommend Deluxe Holiday Homes to anyone looking for quality accommodation, outstanding service, and complete peace of mind.

Thank you Deluxe Holiday Homes, for making my stay so enjoyable. I look forward to returning again!

May 27, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Thank you for your exceptional feedback Melina!

We are truly delighted to hear that you had such a wonderful experience with Deluxe Holiday Homes. It is fantastic to know that you appreciated the cleanliness, comfort, and thoughtful details of the apartment, as well as the professionalism and dedication of our team.

Your kind words about our service and hospitality mean a lot to us and inspire our team to continue delivering memorable stays for our guests.

Thank you for your recommendation, and we look forward to welcoming you back for another exceptional experience soon!

Rated 5 out of 5 stars

Our stay was great—it totally exceeded…

Our stay was great—it totally exceeded our expectations! The apartment is super comfortable, modern, and everything is brand new.
The only things I’d suggest adding are a few more pillows, some hand soap, and leaving extra key cards for getting around the complex, since you need a card for everything.
We will definitely be back! Thank you!!

July 12, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Thank you for your wonderful feedback Luciana!

We are delighted to hear that your stay exceeded your expectations and that you enjoyed the apartment’s comfort, modern design, and new condition. We truly appreciate your suggestions regarding additional pillows and hand soap.

Please note that for any additional cards for the amenities, we kindly recommend informing us in advance to allow sufficient time for arrangement.

We look forward to welcoming you back to Deluxe Holiday Homes for another memorable stay!

Rated 5 out of 5 stars

Our stay was exceptional

Our stay was exceptional. The apartment was spotless, ideally located, and offered a magnificent view of the Burj Khalifa and the fountains. Furthermore, the staff was always available and communication was very easy.

July 11, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Gaurav Goel,

Thank you for your wonderful review. We are delighted to hear that you had an exceptional stay and enjoyed the apartment, its prime location, and the stunning views of the Burj Khalifa and the fountains. We're also pleased that our team's support and communication contributed to your positive experience.

It was a pleasure hosting you, and we look forward to welcoming you back again soon.

Kind Regards,
Deluxe Holiday Homes Team

Rated 4 out of 5 stars

Thank you for your hospitality

Thank you for your hospitality. We had a lovely stay. The villa was clean, comfortable, and well-maintained. We really enjoyed our time and would happily recommend it to others.

July 11, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Narjes,

Thank you for your wonderful feedback. We're delighted to hear that you had a lovely stay and found the villa clean, comfortable, and well-maintained. It was our pleasure to host you, and we truly appreciate your recommendation. We look forward to welcoming you back for another great stay in the future.

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended! My family and I had a relaxing and wonderful stay at the villa. The customer service was excellent, and the staff were incredibly kind, professional, and accommodating. We truly enjoyed our stay and are already looking forward to coming back again.

July 11, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Everlyn,

Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a relaxing and memorable stay. Your kind words about our team and customer service mean a lot to us.

It was a pleasure hosting you, and we can't wait to welcome you back for another wonderful stay soon!

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

short term rental in Dubai

I rented an apartment in Dubai through Deluxe Holiday Homes for two months and I had an excellent experience from start to finish.
The apartment itself was fantastic—clean, comfortable, well-equipped and exactly as advertised. It had everything I needed for my stay.
What really stood out, however, was the exceptional service. The team was always responsive, including after hours and on weekends and they were incredibly attentive and helpful whenever I needed assistance. Their professionalism and commitment to customer service made my stay completely stress-free.
Overall, it was a five-star experience and I would highly recommend Deluxe Holiday Homes to anyone looking for quality accommodation and outstanding service in Dubai.

July 13, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Charla Tekun,

Thank you so much for your wonderful review and recommendation! We're delighted to hear that you had such an excellent two-month stay and that both the apartment and our team's service exceeded your expectations. It was a pleasure hosting you, and we truly appreciate your kind words about our responsiveness and commitment to providing a seamless experience.

We look forward to welcoming you back to Dubai again soon!

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Excellent

We had a great experience. They have an excellent service too.

July 6, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Jarlan Aileen,

Thank you for your kind review! We're delighted to hear you had a great experience and enjoyed our excellent service. Your feedback means a lot to our team, and we look forward to welcoming you back to Deluxe Holiday Homes for another wonderful stay.

Kind Regards,
Deluxe Holiday Homes Team

Rated 4 out of 5 stars

I stay there 50 days It was amazing…

I stay there 50 days It was amazing stay. Everything was good, kind staff and quick service.

July 8, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Fursan Khalil,

Thank you for your wonderful review! We’re delighted to hear that your 50-day stay was an amazing experience and that you were pleased with our service, staff, and quick assistance throughout your stay.

It was a pleasure hosting you, and we truly appreciate your support. We look forward to welcoming you back to Deluxe Holiday Homes on your next visit!

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Every thing was good

July 4, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Hind,

We're delighted to hear that everything was good and that you had a pleasant stay. It was a pleasure hosting you, and we look forward to welcoming you back!


Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Honestly they have great service ive…

Honestly they have great service ive stayed in villa in fujeriah, it was very clean and they respond to our enquiries very fast. Also they are quite generous with amount of towels, water bottels, and all needed aminities. So grateful and happy to have booked with them.

June 24, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Diala,

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience during your stay at our villa in Fujairah. It's great to know that you appreciated the cleanliness, our team's prompt responses, and the amenities provided to make your stay more comfortable. Your kind words mean a lot to us, and we're truly grateful that you chose to stay with us.

We look forward to welcoming you back for another memorable stay.

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

We have used them 3 times

We have used them 3 times. They are well organised, prompt responses, comfortable and clean apartments, helpful staff. Thank you.

June 29, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear H Baker,

Thank you so much for your continued trust and support! It means a great deal to us that you've chosen to stay with us three times. We're delighted to hear that you have consistently enjoyed our clean and comfortable apartments, prompt service, and the support of our team. We truly appreciate your kind words and look forward to welcoming you back for many more enjoyable stays.

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Great weekend away destination for…

Great weekend away destination for larger families and friends and Deluxe Holmes always give 110% to make your stay very comfortable.

June 12, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Clint,

Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your weekend getaway and found the property to be a great destination for larger families and friends. Your kind words about our team's dedication mean a lot to us, and we're pleased to know our efforts helped make your stay comfortable.

We truly appreciate your support and look forward to welcoming you back again soon.

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

I was overall satisfied

I was overall satisfied, except for the issue regarding the February payment, which occurred shortly after the war broke out in the region. This was not part of our agreement, and given that the outstanding amount was relatively small, I believe it could have been handled differently. However, I understand the challenges and difficulties brought about by the situation and appreciate the circumstances involved.

June 16, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Darab,

Thank you for taking the time to share your feedback. We’re pleased to hear that, overall, you were satisfied with your experience.

We also appreciate your comments regarding the payment. We understand your perspective and regret that this aspect of your experience did not meet your expectations. The situation arose during an exceptional period, and while we did our best to navigate the challenges at the time, we understand your concerns and appreciate your patience and understanding.

Kind Regards,
Deluxe Holiday Homes Team

Thank you again for your valuable feedback. We truly appreciate your understanding and hope to have the opportunity to host you again in the future.

Rated 5 out of 5 stars

Very nice and cozy place

Very nice and cozy place. We had a great time during our stay. The place is clean and the ambience is perfect for staycation. Highly recommended!

June 13, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Glenn,

Thank you very much for your review! We’re delighted to hear you had a great stay and enjoyed the cleanliness, ambience, and comfort of the place. It was a pleasure hosting you, and we hope to welcome you again in the future!

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Very nice property...percent holiday…

Very nice property...percent holiday place to stay with friends n family.
Well maintained , new n very clean sea view villa @ fujeirah.

May 23, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Dolly,

Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the villa and had a wonderful stay with your friends and family.

It’s great to know you appreciated the cleanliness, maintenance, and beautiful sea view in Fujairah. We truly value your comments and hope to welcome you back again for another memorable holiday!

Kind Regards,
Deluxe Holiday Homes Team

Rated 1 out of 5 stars

Repeated Payment Delays and Poor Management Experience as a Property Owner

I entered into a signed Vacation Rental Services Agreement with Deluxe Holiday Homes Rental LLC for management of my apartment in Dubai.

Unfortunately, my experience as a property owner has been disappointing. During the cooperation, I experienced repeated payment delays and outstanding unpaid amounts despite the contractual payment obligations under the Agreement.

After I submitted a termination notice due to these issues, communication became increasingly difficult, and I had to escalate the matter to the Department of Economy and Tourism (DET) in Dubai in order to seek assistance regarding enforcement of the company’s obligations.

For property owners considering cooperation with this company, I strongly recommend carefully reviewing all payment and termination clauses and considering alternative agencies with a stronger reputation for transparency, operational stability, and timely payments.

For guests considering booking properties managed by this company, I recommend carefully reviewing reviews from real Airbnb guests and being prepared for possible operational issues during the stay, including delayed responses to maintenance or бытовые issues, prolonged check-in coordination, or communication difficulties.

I hope the company improves its operational transparency, communication standards, and compliance with contractual obligations going forward.

April 30, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Tatyana,

Thank you for sharing your feedback. We regret that your experience did not meet your expectations. At Deluxe Holiday Homes, we take all landlord concerns seriously and remain committed to maintaining professionalism, transparency, and high service standards in our property management operations.

With regard to the timeline, the property handover was mutually agreed for 23 June 2026, and the cooperation proceeded accordingly up to that date in line with the agreed arrangements. We understand your concerns and regret that you feel the experience was not satisfactory. Your feedback has been noted and will be reviewed internally as part of our ongoing efforts to improve communication, operational efficiency, and overall owner experience.

We appreciate you taking the time to share your perspective and wish you all the best moving forward.

Kind Regards,
Deluxe Holiday Homes Team

Rated 4 out of 5 stars

I have a comment regarding some parts…

I have a comment regarding some parts of the furniture that have been asked to change while the general appearance looks good like the carpet. I think it can be cleaned and used again.
Some maintenance or repair was done without informing me and I discovered it in the monthly rental amount.

October 8, 2025
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Mahdi,

Thank you for your feedback and comments. We appreciate your observation regarding the furniture. We will share your comments with the concerned team for review and reassessment before proceeding with any replacement recommendations.

Regarding the maintenance and repair charges, we apologize if this was not clearly communicated beforehand. We will check the details internally with the concerned department and ensure better communication and transparency moving forward. Thank you for your understanding.

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Wide variety of option

Wide variety of option

April 18, 2026
Unprompted review
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Reply from Deluxe Holiday Homes

Dear Monishraj,

Thank you for your feedback. We are delighted to know you appreciated the wide variety of options available.

We truly appreciate your support and hope to welcome you again soon.

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Reliable holiday homes operator in Dubai

I worked with Deluxe Holiday Homes for about a year and overall had a positive experience. Payouts were always made on time and in full, and the owner portal makes it easy to track bookings, statements and financials in one place. Communication was professional and the team handled day-to-day operations without issues on my side.

I'm ending the cooperation simply because I'm selling the apartment, not for any reason related to their service. Happy to recommend them to other owners looking for a reliable holiday homes operator in Dubai.

May 5, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Nikita,

Thank you for sharing your experience and for your kind words. We truly appreciate your trust and support over the past year.

We’re glad to hear you found the payouts, owner portal, and communication smooth and reliable. It’s been a pleasure managing your apartment, and we also understand your decision as you move forward with the sale.

We wish you all the best and hope our paths cross again in the future.

Kind Regards,
Deluxe Holiday Homes Team

Rated 5 out of 5 stars

Excellent great job team 3

Excellent great job team 3

May 5, 2026
Unprompted review
Deluxe Holiday Homes logo

Reply from Deluxe Holiday Homes

Dear Himanshu,

Thank you for your kind feedback! We’re very pleased to hear that Team 3 from our cleaning team did a great job.

We’ll be sure to share your comments with them. It was a pleasure hosting you, and we hope to welcome you again in the future.

Kind Regards,
Deluxe Holiday Homes Team

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