Clas Ohlson AB Reviews 

11,185
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Great store with a very wide assortment and decent quality of goods. Online descriptions and images of products are not always comprehensive, but there are a lot of physical stores around, so it's eas... See more

Company replied

Rated 5 out of 5 stars

I see many negative reviews here on Trustpilot, and many of those are not living in Sweden. I didn't know they were selling internationally so that surprised me, or maybe they posted on the wrong Cl... See more

Rated 1 out of 5 stars

The bulb socket was not secured at all and fell out almost immediately. Upon closer inspection, it is obvious that the entire socket was only held in place by a tiny drop of glue. It completely detach... See more

Company replied

Rated 5 out of 5 stars

Super good customer service, very fast and kind. Even though it is a weekend day, I got super fast reply and support for my email from the customer service. I have never had issues with Clas Ohl... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

Clas Ohlson grundades 1918 som en postorderfirma i Insjön, Dalarna. Idag erbjuder företaget produkter och tjänster för vardagens praktiska små problem i fem länder via över 200 butiker och e-handel. Clas Ohlson har ett brett sortiment av prisvärda produkter inom fem produktområden: Bygg, El, Multimedia, Hem och Fritid.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.4

All reviews

(11,185)

10,583 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks for refunding

Thanks for refunding

June 27, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej Yasmeen, vi är så glada för din återkoppling. Hoppas du kommer tillbaka snart!

Rated 4 out of 5 stars

Good

Good product, nice staff, and clear stores

July 12, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej David, vi uppskattar din kommentar. Du är hjärtligt välkommen tillbaka.

Rated 5 out of 5 stars

Good price

Good price, good service, as expected.

July 10, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej Markus, vi är så glada för din återkoppling. Hoppas du kommer tillbaka snart!

Rated 5 out of 5 stars

Bra service

Bra service

June 28, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej Shireen, vi är så glada för din återkoppling. Hoppas du kommer tillbaka snart!

Rated 5 out of 5 stars

Good prices and solid products

Good prices and solid products. Website makes it easy to navigate available inventories at local stores and see what's available.

June 28, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej Tom, stort tack för din fina recension! Vi ser fram emot ditt nästa besök!

Rated 1 out of 5 stars

Not satisfied 😞

July 1, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hi Md. Tariqul, thank you for your feedback! We’re sorry to hear that you’re not satisfied with your experience. Please feel free to contact our customer service if you need any assistance.

Rated 1 out of 5 stars

Very slow….

July 1, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hi kund, thank you for your feedback! We’re sorry to hear that your experience was not as expected. Please contact our customer service if you need further help.

Rated 5 out of 5 stars

Great Friendly service

All went perfectly. I ordered something and got an sms and mail that it was ready to be picked up. Service was impeccable, quick and easy.

June 24, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej lucy, stort tack för din fina recension! Vi ser fram emot ditt nästa besök!

Rated 1 out of 5 stars

Order was placed with a priority home…

Order was placed with a priority home delivery, delivery was between 18-20June, but we receive it on 23rd june

June 16, 2026
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Reply from Clas Ohlson AB

Hi Kund!

We'll gladly help you with any questions regarding your order if you contact our customer service.

Albin

Rated 5 out of 5 stars

Recommended company

Good product, nice, polite, and helpful staff. Fully recommended.

June 19, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej Luis, vi är så glada för din återkoppling. Hoppas du kommer tillbaka snart!

Rated 5 out of 5 stars

Ok alt

Ok fast delivery I’m pleased

June 15, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej kund, stort tack för din fina recension! Vi ser fram emot ditt nästa besök!

Rated 5 out of 5 stars

convenient & fast

convenient, fast. My only complaint is that some items were not available for delivery.

June 9, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej Happy, vi är så glada för din återkoppling. Hoppas du kommer tillbaka snart!

Rated 5 out of 5 stars

Easy to use.

June 6, 2026
Clas Ohlson AB logo

Reply from Clas Ohlson AB

Hej Jovie, din feedback betyder mycket för oss. Välkommen åter när som helst!

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