This company reached out to us in a prompt fashion. Answered all of our questions and gave us great information which we did not know. The suggestions were followed in detail regarding our gravity fe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 2 best companies in Septic System Service
- #2 of 26 best companies in Biotechnology Company
- #2 of 9 best companies in House Cleaning Service
- #8 of 52 best companies in Manufacturer
- #1 of 2 best companies in Microbiologist
- #1 of 11 best companies in Waste Management Service
Written by the company
Manufacturer and Distribution of Lab based bacterial/enzyme cleaning products. Highly effective specialized patented Commercial and Residential Septic Maintenance and Septic Repair Products that treat all types of septic systems: septic tanks, cesspools, drywells, lagoons, seepage pits...Also manufacture grease trap cleaning products for restaurant and hotel industries, institutions, food service industry, catering halls, nursing homes, military, hospitals, schools, daycare, and many other types of commercial establishments. Same derived products used to clean Exxon Valdez Oil Spill. Bio-Safe One, Inc. offers the best septic tank treatments on the market. We are the #1 in the #2 business. Our patented products truly work exceptionally well. They cannot be compared to other products since they contain proprietary formulas that were used in the cleaning of the Exxon Valdez Oil Spil. If you read our reviews biosafeone.com products eliminate pumpouts, remove septic tank odors, restore failed drainfields and leach fields. If your drainfield or septic tank system is failing we strongly recommend following our online treatment guide found on our website www.biosafeone.com. If you follow this we have literally over a 99% rate of success at restoring failed septic systems. We offer free technical support with our products with experienced field technicians some with over 20 years experience. We guarantee lab quality 100%.
Contact info
1562 1st Avenue #221, 10028, New York, United States
- 8664246663
- sales@biosafeone.com
- www.biosafeone.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My leach line wasn't keeping up so I…
My leach line wasn't keeping up so I purchased a Level 6 shock and followed the application instructions provided. My leach line cleared up and has been flowing great ever since. I just make sure to add the monthly enzymes to maintain the system.
Reply from Biosafeone
Bio-112
During my sales experience with your company Chris was very knowledgeable helpful gave me step by step instructional to get the product I needed
Reply from Biosafeone
Haven’t got the order yet but this…
Haven’t got the order yet but this stuff is amazing. Been using it for decades if you include my father’s use also. He died in 06 and used it since 1970. No problems with septic since then!
Reply from Biosafeone
Chris-answered all my questions and…
Chris-answered all my questions and hopefully will be there when I need support for using this product. Appreciated his time and information.
Reply from Biosafeone
Great product
Great product. Their website could use some work, but it does not take away from a product that actually works.
Reply from Biosafeone
Absolute horrible experience
After contacting Biosafe for help the tech started calling and texting nonstop. I told him I had a friend pass away and I would be in touch when I was done dealing with that. He continued to text then sent a text at 6 am. I informed him it was 6am and he continued to contact me throughout the day. I told him to stop and he blow up my phone. He commenced to threaten me with a law suit and turning me into the authorities for trying to hide a sewer issue that I am in contact with the DEP about.
I have pictures of all the texts and emails unfortunately I do not record my calls to get that part.
Worse customer support i have ever dealt with.
I am a homeowner who had septic issues
I am a homeowner who had septic issues, I used other products that did not work, and this product worked fabulously to alleviate my septic problems. The Biosafeone representative is great, answered all of my questions. The product worked very effectively but also eco friendly and safe. My kids played in the yard without any worries. I would highly recommend this product for any homeowner with septic issues, very powerful and effective, but safe and eco friendly.
Reply from Biosafeone
ordering experience
my husband tried to order earlier today on his i-pad but it kicked him out of the site after he thought he entered everything. He was frustrated, of course. I set up a new account and easily got the product ordered smoothly. Not sure what the glitch was earlier for him.
Reply from Biosafeone
What is this charge
There was a small misunderstanding about sales tax but it was resolved by Chris right away. I have used their product for over 20 years and have had nothing but great results. Keep up the good work.
Reply from Biosafeone
This recommended by people who want to…
This recommended by people who want to make money.
Years ago
Years ago, I utilised a mix of BIO112 and BOSS powder to rehabilitate a deteriorating drain field, and I consistently employ Bio-safe One products to maintain the system's health. I order some products from Amazon, but I also purchase directly from the Bio-safe One website. Their technical help, provided by Chris, is exceptional.
I conducted extensive study before to investing on a treatment package for my field. The data and endorsements on their website persuaded me. Several of my neighbours have substituted their systems with sand mounds. With Bio-Safe One, I circumvented that expense and evaded a system that would alter my environment.
Prior to that, I underwent a TerraLift procedure, as advised by the firm responsible for pumping my tank, on my field; nevertheless, it did not endure long, lasting approximately three years until the field deteriorated once more. Consequently, I needed to identify an alternative solution. My investigation directed me to Bio-Safe One. The products exhibit remarkable efficacy when utilised correctly.
Reply from Biosafeone
I HAVE BEEN USING BIOSAFE FOR YEARS ANE…
I HAVE BEEN USING BIOSAFE FOR YEARS ANE IT HAS DONE A GREAT JOB FOR ME
Reply from Biosafeone
Can’t wait to try out the product! Customer service was A++++
Chris was extremely knowledgeable and helpful! Looking forward to having peace of mind in the years to come with our septic system!
Reply from Biosafeone
Reply from Biosafeone
I’ve used this product for over 12…
I’ve used this product for over 12 years on an old septic system, and it effectively controls odor, aids breakdown
Reply from Biosafeone
This is our second time ordering…
This is our second time ordering Biosafeone. They have been so helpful. We love this product.
Failing 30+ year old septic system restored.
We were dealing with a failing 30+ year old septic system. No problems with solids, but the water was not draining out because the tank was clogged with black biomat. It’s the oils and chemical residue “regular” septic product don’t address. I used the Bio-Safe One products (all Boss, clear pack, pails) as directed and the results were stunning. The enzymes and bacteria “ate” the biomat at the bottom of the tank in a matter of weeks. Our tank is 12 feet across and it is now 4 feet deeper than it was when we started. That is one thick layer! I’m not a math master but that is some serious volume! The product support was outstanding as well! Chris was always available to address our questions and offer suggestions. The alternative was a system replacement at $60k+ and construction/disruption time. If you have septic problems, this is an excellent solution.
Excellent Customer Service
Excellent Customer Service! Their products are high quality and reliable.
Highly responsive Customer Service, great product.
Highly responsive Customer Service. Great product, definitely does the job as advertised.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.