Biosafeone Reviews 

419
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting how it successfully addresses septic issues and maintains system health over many years. The staff is frequently highlighted for being helpful, knowledgeable, and providing excellent customer service, often going above and beyond to assist. People appreciate the high quality of the products and the positive results they deliver. Consumers also find the ordering process to be quick and easy, with many noting fast shipping. Many long-term users emphasize the product's consistent reliability and its ability to prevent costly system repairs, making it a trusted solution for septic care.

What people talk about most

Product

Customers consistently note positive experiences with product, often highlighting its effectiveness and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism and helpfulness. Many... See more

Quality

People report positive experiences with product quality, consistently finding the products effective and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and highly... See more

Order

Customers had positive experiences with order, finding the process easy and quick. Reviewers were pleased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company reached out to us in a prompt fashion. Answered all of our questions and gave us great information which we did not know. The suggestions were followed in detail regarding our gravity fe... See more

Rated 5 out of 5 stars

We were dealing with a failing 30+ year old septic system. No problems with solids, but the water was not draining out because the tank was clogged with black biomat. It’s the oils and chemical residu... See more

Rated 5 out of 5 stars

Bio-Safe One, works. It got my field system flowing and normalized water levels in my tank. Chris is a wealth of knowledge, very helpful, and always available to answer any questions.

Rated 5 out of 5 stars

Customer support was excellent! There was some trouble with the shipment. I left a message with Bio-Safe and they got back to me within an hour with the problem fixed. I have been using their products... See more


Company details

  1. #1 of 2 best companies in Septic System Service
  2. #2 of 26 best companies in Biotechnology Company
  3. #2 of 9 best companies in House Cleaning Service
  4. #8 of 52 best companies in Manufacturer
  5. #1 of 2 best companies in Microbiologist
  6. #1 of 11 best companies in Waste Management Service

Written by the company

Manufacturer and Distribution of Lab based bacterial/enzyme cleaning products. Highly effective specialized patented Commercial and Residential Septic Maintenance and Septic Repair Products that treat all types of septic systems: septic tanks, cesspools, drywells, lagoons, seepage pits...Also manufacture grease trap cleaning products for restaurant and hotel industries, institutions, food service industry, catering halls, nursing homes, military, hospitals, schools, daycare, and many other types of commercial establishments. Same derived products used to clean Exxon Valdez Oil Spill. Bio-Safe One, Inc. offers the best septic tank treatments on the market. We are the #1 in the #2 business. Our patented products truly work exceptionally well. They cannot be compared to other products since they contain proprietary formulas that were used in the cleaning of the Exxon Valdez Oil Spil. If you read our reviews biosafeone.com products eliminate pumpouts, remove septic tank odors, restore failed drainfields and leach fields. If your drainfield or septic tank system is failing we strongly recommend following our online treatment guide found on our website www.biosafeone.com. If you follow this we have literally over a 99% rate of success at restoring failed septic systems. We offer free technical support with our products with experienced field technicians some with over 20 years experience. We guarantee lab quality 100%.


Contact info

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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1-star

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Hasn’t replied to negative reviews

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4.9

All reviews

(419)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

My leach line wasn't keeping up so I…

My leach line wasn't keeping up so I purchased a Level 6 shock and followed the application instructions provided. My leach line cleared up and has been flowing great ever since. I just make sure to add the monthly enzymes to maintain the system.

March 13, 2026
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Reply from Biosafeone

Thank you!

Rated 5 out of 5 stars

Bio-112

During my sales experience with your company Chris was very knowledgeable helpful gave me step by step instructional to get the product I needed

March 12, 2026
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Reply from Biosafeone

Thank you Rick!

Rated 5 out of 5 stars

Haven’t got the order yet but this…

Haven’t got the order yet but this stuff is amazing. Been using it for decades if you include my father’s use also. He died in 06 and used it since 1970. No problems with septic since then!

March 7, 2026
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Reply from Biosafeone

Thank you James!

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Rated 5 out of 5 stars

Great product

Great product. Their website could use some work, but it does not take away from a product that actually works.

February 19, 2026
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Reply from Biosafeone

Thank you Danny :)!

Rated 1 out of 5 stars

Absolute horrible experience

After contacting Biosafe for help the tech started calling and texting nonstop. I told him I had a friend pass away and I would be in touch when I was done dealing with that. He continued to text then sent a text at 6 am. I informed him it was 6am and he continued to contact me throughout the day. I told him to stop and he blow up my phone. He commenced to threaten me with a law suit and turning me into the authorities for trying to hide a sewer issue that I am in contact with the DEP about.
I have pictures of all the texts and emails unfortunately I do not record my calls to get that part.
Worse customer support i have ever dealt with.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I am a homeowner who had septic issues

I am a homeowner who had septic issues, I used other products that did not work, and this product worked fabulously to alleviate my septic problems. The Biosafeone representative is great, answered all of my questions. The product worked very effectively but also eco friendly and safe. My kids played in the yard without any worries. I would highly recommend this product for any homeowner with septic issues, very powerful and effective, but safe and eco friendly.

February 19, 2026
Unprompted review
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Reply from Biosafeone

Thank you Anthony :) !

Rated 5 out of 5 stars

ordering experience

my husband tried to order earlier today on his i-pad but it kicked him out of the site after he thought he entered everything. He was frustrated, of course. I set up a new account and easily got the product ordered smoothly. Not sure what the glitch was earlier for him.

February 16, 2026
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Reply from Biosafeone

Thank you Karen!

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Rated 5 out of 5 stars

What is this charge

There was a small misunderstanding about sales tax but it was resolved by Chris right away. I have used their product for over 20 years and have had nothing but great results. Keep up the good work.

February 11, 2026
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Reply from Biosafeone

Thank you!

Rated 5 out of 5 stars

Years ago

Years ago, I utilised a mix of BIO112 and BOSS powder to rehabilitate a deteriorating drain field, and I consistently employ Bio-safe One products to maintain the system's health. I order some products from Amazon, but I also purchase directly from the Bio-safe One website. Their technical help, provided by Chris, is exceptional.

I conducted extensive study before to investing on a treatment package for my field. The data and endorsements on their website persuaded me. Several of my neighbours have substituted their systems with sand mounds. With Bio-Safe One, I circumvented that expense and evaded a system that would alter my environment.

Prior to that, I underwent a TerraLift procedure, as advised by the firm responsible for pumping my tank, on my field; nevertheless, it did not endure long, lasting approximately three years until the field deteriorated once more. Consequently, I needed to identify an alternative solution. My investigation directed me to Bio-Safe One. The products exhibit remarkable efficacy when utilised correctly.

January 28, 2026
Unprompted review
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Reply from Biosafeone

Thank you Joseph! We appreciate your business!

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Rated 5 out of 5 stars

Great product

This. PRODUCT works great. I have used it for 20 plus years

January 7, 2026
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Reply from Biosafeone

Thank you Linda, we appreciate your business :)!

Rated 5 out of 5 stars

I’ve used this product for over 12…

I’ve used this product for over 12 years on an old septic system, and it effectively controls odor, aids breakdown

December 8, 2025
Unprompted review
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Reply from Biosafeone

Thank you! We appreciate your business!

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Rated 5 out of 5 stars

Failing 30+ year old septic system restored.

We were dealing with a failing 30+ year old septic system. No problems with solids, but the water was not draining out because the tank was clogged with black biomat. It’s the oils and chemical residue “regular” septic product don’t address. I used the Bio-Safe One products (all Boss, clear pack, pails) as directed and the results were stunning. The enzymes and bacteria “ate” the biomat at the bottom of the tank in a matter of weeks. Our tank is 12 feet across and it is now 4 feet deeper than it was when we started. That is one thick layer! I’m not a math master but that is some serious volume! The product support was outstanding as well! Chris was always available to address our questions and offer suggestions. The alternative was a system replacement at $60k+ and construction/disruption time. If you have septic problems, this is an excellent solution.

December 17, 2025
Unprompted review

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