Backstage Reviews 

201
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly platform, noting that navigating through search filters, managing messages, and applying for new roles is extremely straightforward. People also love the efficient payment process, describing it as a fast and reliable way to receive earnings directly into their bank accounts without unnecessary complications. However, some people mentioned unexpected payment delays, pointing out that transfers occasionally took longer than a standard bank transaction. A few reviewers were not happy with unexpected currency exchange charges or subscription fees continuing after their trial periods ended.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting a smooth, fast, and effortless process from... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an intuitive platform that makes... See more

Staff

Consumers find staff to be positive, highlighting professionalism and great communication throughout the... See more

Service

People report ambiguous experiences with service, reflecting a wide range of differing opinions. Many... See more

Website

Reviewers highlight ambiguous aspects of website, sharing contrasting opinions about their experience. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was conveyed well. But had multiple issues replying /sending videos to client due to size of content. Forced to create a zip file/Google Drive. to attach.

Company replied

Rated 5 out of 5 stars

Everything is quick and simple. More Producers should pay through Backstage as opposed to snail mailing a check. I mean if you're casting the Talent through Backstage then how much easier will it be f... See more

Company replied

Rated 5 out of 5 stars

First,the payment was in full and earlier than expected. Second, I was advised every step along the way of the payment process. Third, everyone involved on the crew and set were awesome, and I tho... See more

Company replied

Rated 5 out of 5 stars

It was a great experience acting in this casino commercial, it was the opening day so there was a lot of good energy. There were multiple set ups and even got to see the rapper " Nas " perform some... See more

Company replied


Company details

  1. #2 of 7 best companies in Employment Search Service
  2. #2 of 7 best companies in Entertainment Agency
  3. #32 of 50 best companies in Media Company
  4. #9 of 13 best companies in Publisher
  5. #23 of 34 best companies in Recruitment Service

About Backstage

Written by the company

Backstage is a job platform for actors, models, voice artists, and content creators. It's more than gigs—it's your path to a thriving career. Find jobs, get expert guidance, and access the tools you need to succeed!

Backstage was founded 1960 as a weekly trade newspaper for actors; since 2011, Backstage has been a digital career platform and two-sided marketplace that retains its focus on award-winning editorial news, educational content, and interviews from industry experts.

Backstage Empowers Talent

Backstage hosts tens of thousands of verified opportunities annually, spanning film, television, theater, commercials, modeling, voiceover, and UGC. As a hub for the growing creator economy, Backstage is committed to connecting content creators with brands and production opportunities. Users can use the platform to help manage their professional identity, showcase their reels, and apply to projects with confidence.

Backstage is a Gateway for Casting and Recruitment

For directors, producers, and brands, Backstage offers a best-in-class casting suite. Our employer tools allow creators to source high-quality talent quickly and efficiently. By maintaining a vibrant community of diverse professionals, Backstage can help every project find the right talent.

Backstage Offers Expert Insights and Educational Content

Backstage’s commitment to industry education is showcased through its editorial content, which includes deep-dive interviews with A-list actors, instructional guides from industry experts, and the latest news on casting trends.

Backstage does more than help you find work—Backstage can help you build a career. Whether you want to land one of the tens of thousands of creative jobs posted on our platform each year, or you want access to an exceptional talent pool to cast your project, Backstage is here to bring your vision to life.


Contact info

Promotion box for Backstage

Join Backstage today, get a job tomorrow

Backstage has the jobs, the tools, and advice to help you get cast.

4.3

Excellent

TrustScore 4.5 out of 5

201 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(201)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process overall!

Easy process overall!

August 26, 2026
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Reply from Backstage

Hi Laura, we're glad to hear that everything went smoothly! Please don't hesitate to reach out to our support team if you have any questions!

Rated 5 out of 5 stars

Smooth and easy process

Smooth and easy process

August 26, 2026
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Reply from Backstage

Hi Marz, we're glad to hear that everything went smoothly! Please don't hesitate to reach out to us if you have any questions.

Rated 1 out of 5 stars

⚠️ Creator beware

⚠️ Creator beware: Thomas Tenova

I’m sharing this because I wish I had known about this experience before investing my time into this opportunity.

This was one of my first few job requests through Backstage, and unfortunately, it was an extremely frustrating experience.

I was contacted regarding a content opportunity and was asked to create a video, which I did. After that, Thomas said he wanted to arrange a meeting to discuss the opportunity further. I scheduled three separate meetings with him, all at different times, and he did not attend a single one.

There was no message beforehand, no explanation afterwards, and no apology for missing any of the meetings.

I completely understand that things can come up, especially when running a business, but repeatedly scheduling meetings and simply not showing up without communicating is incredibly disrespectful of someone's time. As a creator, the time that goes into filming, editing, preparing content, responding to opportunities, and attending meetings is real work.

I gave this opportunity multiple chances because I was genuinely interested in the project, but after three missed meetings, I decided it was not worth continuing.

I’m leaving this review simply so other creators can make an informed decision if they receive a request from him. My personal experience was that the communication and professionalism were not at the level I would expect from someone looking to work with creators.

Please be mindful of your time before committing to this opportunity.

September 2, 2026
Unprompted review
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Reply from Backstage

Hi there! We're sorry to hear that you had a negative experience working with a job poster on Backstage. If you haven't already, can you email our support team directly at customers@backstage.com with more information so we can investigate further?

Rated 5 out of 5 stars

Payment went through easy

Payment went through easy. I book most of my gigs on Backstage!

August 20, 2026
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Reply from Backstage

Hi Sergio, we're thrilled to hear that you've booked the majority of your jobs through Backstage! Please don't hesitate to reach out to our support team if you have any questions!

Rated 5 out of 5 stars

A first and hopefully not the last! Highly Recommend!

I had the pleasure of working with the Hope Channel Team. It was a blessing and an amazing time. Not only was the crew and cast phenomenal, the professionalism, environment, crew and content were engaging, uplifting and just top tier. If granted another opportunity to work with everyone I interacted with were to be present again, I would say yes with no hesitation. This was my first experience with the production team and company! The are top tier! Thank you for permitting me the opportunity to work with your awesomeness! I truly was impacted and blessed by the experience.

August 21, 2026
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Reply from Backstage

Thank you for your positive review! We're happy to hear you had a positive experience working with a job poster on Backstage. Please don't hesitate to reach out to our support team if you have any questions!

Rated 5 out of 5 stars

Easy/simple process

Easy/simple process, fast communication, felt safe. Thanks for the opportunity to submit.

August 22, 2026
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Reply from Backstage

Hi Valerie, we're glad to hear you had a positive experience booking jobs through Backstage! Please don't hesitate to reach out to our support team if you have any questions.

Rated 5 out of 5 stars

Booked a great paid commercial opportunity

I recently booked a paid commercial through Backstage, and the entire process was smooth from submission through communication and payment. The platform made it easy to connect with the production, receive shoot details, and get paid quickly after the job was completed. I’ve had a great experience using Backstage to find professional opportunities.

August 20, 2026
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Reply from Backstage

Hi Chad, thank you for taking the time to leave us this kind review! We're thrilled to hear you had a positive experience booking through Backstage. Please don't hesitate to reach out if you have any questions!

Rated 5 out of 5 stars

Exceptionally pleased

Exceptionally pleased

August 15, 2026
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Reply from Backstage

Hi Skip, we're glad to hear you had a positive experience on Backstage! Please don't hesitate to reach out to our support team if you have any questions.

Rated 5 out of 5 stars

Seamless from start to end

Seamless from start to end. Platform enables easy communication throughout.

August 19, 2026
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Reply from Backstage

Hi Jen, thank you for this glowing review! Please don't hesitate to reach out to our support team if you have any questions.

Rated 5 out of 5 stars

Felt trustworthy the whole time

Felt trustworthy the whole time. That’s a relief in this industry.

August 18, 2026
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Reply from Backstage

Hi Sara, thank you for trusting Backstage! Please don't hesitate to reach out to our support team if you have any questions :)

Rated 5 out of 5 stars

I have booked multiple jobs on Backstage

I like that Backstage vets the job posters and has a wide range of opportunities including modeling, voiceover, acting, and UGC.
The app is easy to navigate, and I have gotten several jobs from the site.

August 16, 2026
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Reply from Backstage

Hi Michelle, thank you for taking the time to leave us this glowing review! We're thrilled to hear you booked several jobs through Backstage. Please don't hesitate to reach out to our support team if you have any questions!

Rated 2 out of 5 stars

Took longer than a simple bank transfer and was charged because payment wasn’t in dollars

Took longer than a simple bank transfer (four working days plus the weekend). Charged myself and the employee a service fee and because it’s not in dollars they charged an exchange fee. This is despite being a casting company that handles castings internationally. So if you’re not dealing with American productions, you’re automatically being discriminated against.

August 15, 2026
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Reply from Backstage

Hi Nick, we're sorry to hear that you were dissatisfied with our direct payment system. Please note that this is an optional service, so you are welcome to ask job posters to pay you directly off-site if you prefer to avoid processing fees. Please don't hesitate to reach out to our support team if you have further feedback or concerns about your account.

Rated 5 out of 5 stars

Backstage is my bread and butter

Backstage is my bread and butter. I get so many UGC jobs from this platform. Its great!

April 1, 2026
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Reply from Backstage

Hi Vivien, we're thrilled to hear that you've booked many UGC jobs through Backstage! Please don't hesitate to reach out to our support team if you have any questions.

Rated 5 out of 5 stars

What a great experience!

I got detailed instructions and great feedback. The whole process was a breeze, including how quickly I was paid.

August 12, 2026
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Reply from Backstage

Thank you for taking the time to leave us this kind review! We're thrilled to hear you had a great experience on Backstage. Please don't hesitate to reach out to our support team if you have any questions!

Rated 5 out of 5 stars

The job was great,client was quick in…

The job was great,client was quick in response, clear about his needs and feedback was excellent. I enjoyed the process. Pay took longer to receive than usual which was unexpected.

August 12, 2026
Backstage logo

Reply from Backstage

Hi Tina, I'm glad to hear you had a positive experience working with a job poster through Backstage! Please don't hesitate to reach out to our support team at any time if you are noticing delays with your payment and/or wish to report any issues.

Rated 3 out of 5 stars

The good and the bad

The good: submitting, auditioning, and payment work great. I've book several jobs.

The bad: recently the call notice filters seem not to be working. I've been getting a lot of notices for productions with nothing for me.

August 6, 2026
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Reply from Backstage

Hi Lisa, thank you for taking the time to leave us a review! We're sorry to hear you're experiencing issues with your filters. If you haven't already, can you reach out to our support team at customers@backstage.com with an example of an email suggesting a job that does not match your filters? Thanks in advance!

Rated 4 out of 5 stars

Really easy and fun

Really easy and fun. Customer service has always been fast and good to me as well.

August 6, 2026
Backstage logo

Reply from Backstage

Thank you for taking the time to leave us this kind review! We're glad to hear you had a positive experience with our Customer Support Team! Please don't hesitate to reach out if you have any questions.

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