Angara Jewelry Reviews 

3,047
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewelry quality, beautiful presentation boxes, and exceptional customer support that guides buyers through the entire shopping process. Consumers love the ability to customize items easily, finding that orders consistently arrive promptly and completely exceed their expectations. However, some people mentioned issues with product durability, noting that items occasionally arrived with surface flaws or suffered unexpected damage during resizing and repair services. A few reviewers also experienced frustrating communication breakdowns, mentioning occasional delays and difficulties when trying to get status updates from the support team.

What people talk about most

Product

Customers had positive experiences with product, often noting that the jewelry is superb and exactly as... See more

Customer service

People report positive experiences with customer service, highlighting fast turnaround times, regular... See more

Quality

Users describe positive interactions with quality, highlighting the exquisite jewelry craftsmanship and... See more

Order

Consumers have mixed views and experiences regarding their order processes. While many reviewers praise the... See more

Service

Clients share positive opinions on service, noting that the entire process goes through efficiently and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered my now FIANCÉE'S engagement ring from here and when I say it is the most beautiful ring I have ever seen ...I don't exaggerate! The ring arrived 6 days earlier than the estimate... See more

Company replied

Rated 5 out of 5 stars

I am so pleased I’ve found this company. The whole process went through efficiently. Kept me up to date with the what was going on, delivered when promised, and what wonderful presentation. My purchas... See more

Company replied

Rated 5 out of 5 stars

This was my first time buying from Angara and it was a wonderful experience. Buying on-line feels like a risk. However the great communication and easy purchasing experience got things off to a good... See more

Company replied

Rated 5 out of 5 stars

I love these earrings, they are my absolute favorites and I hardly ever take them off. They are even comfortable to sleep in. Then I lost one. I was so sad. Angara’s customer service was amazing,... See more

Company replied


Company details

  1. #25 of 58 best companies in Jeweler
  2. #24 of 57 best companies in Jewelry Designer
  3. #18 of 38 best companies in Jewellery Manufacturer

About Angara Jewelry

Written by the company

ABOUT ANGARA

Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color.

We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you.

Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list.

WHY SHOP WITH US

We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices.

Ethical Sourcing

Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices.

Customizable Designs

At Angara, you can easily customize every one of our pieces, just the way you want.

Exceptional Craftsmanship

Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques.

Guaranteed Authenticity

All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence.

Easy Pay Installments

Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans.

Free Express Shipping

We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free.

Free 30-Day Returns

If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund.

Lifetime Warranty

Every piece we handcraft for you comes with a free lifetime warranty.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(3,047)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service team

The customer service team is excellent. I had made a mistake on a return and they kindly extended the deadline so that I could return the right products (keeping the one I wanted). Particular thanks to Sam who managed the process so smoothly for me.

The products are good quality and the support very good.

August 24, 2026
Unprompted review
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Reply from Angara Jewelry

Hi Ben, Thank you so much for your wonderful review! We’re delighted to hear that our customer service team was able to make the return process smooth and stress-free for you. We’ll be sure to share your kind words with our team member- they’ll be thrilled to know their support made a difference.
We’re also so pleased to hear you’re happy with the quality of your jewelry. Thank you for choosing us, and we look forward to serving you again!

Rated 5 out of 5 stars

Very good and attentive

September 1, 2026
Unprompted review
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Reply from Angara Jewelry

Hi Ishan,
Thank you so much for your 5-star review! We’re delighted to hear that you found our service attentive and helpful. We truly appreciate your kind words and look forward to assisting you again!

Rated 5 out of 5 stars

Very easy to navigate and great…Cody

Very easy to navigate and great detailing and photos for scale and comparison.

August 31, 2026
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Reply from Angara Jewelry

Thank you, Cody! We’re so glad you found our website easy to navigate and the photos and details helpful for getting a better sense of scale and comparison. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Good information on products and the…

Good information on products and the purchase process.

August 31, 2026
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Reply from Angara Jewelry

Hello Henri,
Thank you for your review. We're glad that you had a smooth and good shopping experience with us. We hope you love your new jewellery.

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I requested a cancellation, but the process was not straightforward and I had to contact customer service to get clarification. The cancellation policy is also quite restrictive, especially for such an expensive purchase. I expected a much smoother and more customer-friendly experience when spending this much money. I would think twice before ordering again.

August 27, 2026
Unprompted review
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Reply from Angara Jewelry

Hi Shayan,

Thank you for your patience while we looked into this further. We’d like to clarify what happened with your orders.

As part of our security process for high-value orders, we requested a few details to safely process the purchase. When those details were not readily available and a cancellation was requested, we asked our team to proceed with the cancellation, which typically takes 1–2 business days.

In the meantime, we received your request to proceed with the orders, so we reached out directly to help get everything resolved as quickly as possible.

We’re happy to move forward and are currently awaiting your confirmation. Our team has also reached out by email, and one of our customer experience managers will be reaching out to you over call to make this process as simple and easy for you as possible.

We appreciate your patience and look forward to resolving this for you.

Rated 1 out of 5 stars

Resizing damage

Poor experience with Angara, sent engagement ring back to be resized and when it was returned to us it had a cut in the band and was very dirty.
Don’t know how this was possible, surely rings get inspected after resizing.

Reading other reviews I’m starting to think I’ve been scammed, is the ring even what the authenticity cert says?

August 27, 2026
Unprompted review
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Reply from Angara Jewelry

Hi James,
We are sorry to hear about this. We completely understand how upsetting it must have been to receive your engagement ring back in this condition, especially after having it resized.

We would like to look into this and address your concerns about the ring and its certification. Please share your order number with us so we can review what happened and help make this right.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Beautiful Rings

I had been left money in my late mother’s estate and as I struggled to wear the ring she left me (too emotional) I thought I’d buy one instead - but ended up buying two. The diamond crossover ring I ordered was beautiful but too tight due to the design of the ring, Angara offer a free size up service which they kindly did for me. I also ordered a cushion cut aquamarine and diamond ring, I chose the heirloom stone as it was the deepest colour however when it arrived it was much paler than I’d anticipated. Customer services offered to change the stone, even sending me a photo of the stone they’d found to check it was ok. I’ve now got the ring back and it was worth the wait as it’s like looking into the crystal clear waters of the Caribbean Sea. A massive thank you to Sam Stevens in customer services who is an extremely helpful and patient person, I really did appreciate it.

August 22, 2026
Unprompted review
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Reply from Angara Jewelry

Hi Dawn, thank you so much for this beautiful review and what a meaningful way to honour your mother's memory. We are so glad the rings found their way to you and that the aquamarine is everything you hoped for. Sam will be absolutely delighted to hear your kind words. We hope you wear them with joy!

Rated 5 out of 5 stars

Angara goes above and beyond

I am new to the Angara site. I love the presentation of how my ring came in the mail! I am so pleased with my ring purchase. I wear it all the time and get lots of compliments! I tell everyone that I purchased it at Angara!

August 20, 2026
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Reply from Angara Jewelry

Hello Debbra,
Thank you so much for your wonderful review! We’re thrilled to hear you love your ring and the presentation. It means the world to us that you’re wearing it all the time and proudly sharing Angara with others!

Rated 5 out of 5 stars

Stunning peridot birthstone ring as a…

Stunning peridot birthstone ring as a present for my wife's birthday.
I was impressed with the craftsmanship and design and the aftersale support will definitely be using them again for that special gift.
Thank you so much it was a pleasure xxx

August 14, 2026
Unprompted review
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Reply from Angara Jewelry

Hello Colin,
Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the peridot birthstone ring and were impressed with its craftsmanship and design. It was a pleasure assisting you and we appreciate your kind words. We look forward to helping you again with another special gift in the future!

Rated 5 out of 5 stars

Although this is 8 months late

Although this is 8 months late, I had to come back and leave this review as Angara were one of the best companies I have dealt with in terms of going above & beyond to get the perfect ring delivered in a timeframe I thought would be impossible!

Sorry this is late Angara! Life got in the way, but thankyou so much!

December 16, 2025
Unprompted review
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Reply from Angara Jewelry

Hi Jae, thank you so much for coming back to share your feedback! It truly means the world to us to know that we could go above and beyond to make your ring experience special. We’re so happy we could help make the “impossible” happen and get your perfect ring to you in time. Wishing you many wonderful memories with it!

Rated 5 out of 5 stars

From start to finish the customer…

From start to finish the customer service was brilliant. After searching the internet I came across the perfect ring, their were some bumps in between purchasing and receiving just due to time scales on my behalf, I explained this to the customer support team and they went above and beyond to make sure me and my partner got the special moment we deserve, Thank you very much!!

July 16, 2026
Unprompted review
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Reply from Angara Jewelry

Hi Jesse. thank you so much! We are so glad our team could step up when it counted and help make your moment truly special. Congratulations to you both and wishing you all the best.

Rated 5 out of 5 stars

Brilliant service to design a custom ring to match my engagement ring

I got my engagement ring from Angara a couple of years ago - I love it. When it came to getting a wedding ring, I wanted to go with Angara to match the 14ct gold. I originally bought a ring from the website but when it arrived I didn't feel it matched my engagement ring. When I contacted Angara to return the ring they were extremely accommodating and asked whether they could help design a custom ring to match my engagement ring. I spoke with the team and decided that this would be a good option for me. The customer service was absolutely brilliant with very regular updates from Rushi and colleagues and fast turnaround times. They designed and delivered the custom ring within 4 weeks. I'm thrilled with the result and can't wait to wear it once I am married. Thank you to the Angara team.

July 31, 2026
Unprompted review
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Reply from Angara Jewelry

Hello Charlotte,
Thank you so much for taking the time to share such a wonderful review! It means a lot to us.
We’re delighted to hear that you love your engagement ring and that we were able to create a custom wedding band that complements it perfectly. We’re especially happy that you were pleased with the regular updates and support from Rushi and the team.
Congratulations on your upcoming wedding! We hope you enjoy wearing your beautiful new ring for many years to come.

Rated 5 out of 5 stars

Excellent quality

I have made a few purchases from Angara and the quality is top notch and customer service is excellent! I love all of my Angara jewelry and the presentation in the packaging is amazing. I highly recommend Angara.

July 10, 2026
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Reply from Angara Jewelry

Hi Nicole,
We sincerely appreciate your kind words; reviews such as yours genuinely brighten our day! We are delighted to hear that you are pleased with the quality, packaging, and the items themselves. Your continued support is invaluable to us, and we look forward to being part of many more special moments for you!

Rated 4 out of 5 stars

Really useful information and worked…


Really useful information and worked well until it came to payment when Apple Pay did not work.

August 15, 2026
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Reply from Angara Jewelry

Thanks for your feedback, David. We’re sorry to hear that Apple Pay gave you trouble. We’d love to learn more about what happened. If you’re open to sharing more, our Customer Experience Manager has reached out to you via email and would be happy to assist.

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, everything from picking the ring to it arriving at a FedEx drop off location. Customer service was quick and ordering the ring was so easy. When I received the package and opened it up, I was blown away. The package was absolutely beautiful and the ring looked amazing. Thank you so much for all the effort you guys put into my 25th anniversary ring.

July 27, 2026
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Reply from Angara Jewelry

Hello Mark,
Thank you so much for your wonderful review! We’re glad to hear that you loved your experience from start to finish and that your ring was everything you hoped for. It means so much to us to be part of such a special milestone! We'd love to be your personal jeweller forever.

Rated 5 out of 5 stars

Great customer service

Absolutely excellent customer service. I had a diamond fall out of my eternity ring and they repaired it for a very reasonable fee and did it completely efficiently and just all round great customer service. Thank you. I am now a loyal Angara customer and won’t go anywhere else for jewellery purchases. Totally trustworthy and high quality jewellers.

August 14, 2026
Unprompted review
Angara Jewelry logo

Reply from Angara Jewelry

Hello there,
Thank you so much for sharing this! We’re really glad we could help with the repair and make the process easy for you. It means a lot to know that you’re happy with the service and have chosen Angara for your future jewelry purchases. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Receiving the beautiful and great…

Receiving the beautiful and great quality cufflinks definitely made the experience great. However, my initial contact, Nathan, is the reason that I keep coming back to Angara. He takes care of everything and makes it so easy to order.

August 8, 2026
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Reply from Angara Jewelry

Hi Dan, thank you so much for taking the time to share your review! We are thrilled to hear that you love the quality of your beautiful cufflinks. Providing exceptional jewelry and a seamless experience is always our goal. We will be sure to pass along your kind words to Nathan. He will be delighted to know that his dedication and support are the reasons you continue to choose Angara. We truly appreciate your loyalty and look forward to helping you with your future orders!

Rated 5 out of 5 stars

Amazing

Amazing! The ordering was seamless and when my wife opened the box the opals were beautiful!!

August 3, 2026
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Reply from Angara Jewelry

Hello Brandon,
Thank you so much for your wonderful feedback! We’re thrilled to hear that the ordering experience was seamless and most importantly, that your wife loved the beautiful opals. It means a lot to us and we hope to assist you again for your future jewelry needs!

Rated 5 out of 5 stars

Nice product - 10th wedding anniverary

Nice product - website has good ideas and variations you can choose from. Reasonable prices.

July 30, 2026
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Reply from Angara Jewelry

Hello Julian,
Thank you so much for your kind review! We’re delighted to hear that you enjoyed our product selection and found the variety, designs, and pricing appealing. We truly appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

My ring is beyond my expectations

My ring is beyond my expectations. So beautiful.
It arrived in a timely manner and was perfectly presented in a very useful box

August 13, 2026
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Reply from Angara Jewelry

Hi Tanys, thank you so much for the wonderful feedback! We’re so happy to hear that the ring exceeded your expectations and that you loved the presentation as well. It means a lot to know you’re happy with your purchase.

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