Yourhosting Reviews 

I received such a quick and efficient response from Leroy. Thank you so much!

Xander helped me with a problem others couldn't help me with. He solved an incorrect ip block within 5 minutes, Also he was very kind in his communication.

I have been having problems with my server now for a week. Yourhosting (of course) says its not the server but it is exactly the same issue I had last year and then it was the server....and which begs the question why so many people are trying to call them at this moment? I tried to call 2 days ago - they announced that 17 people were before me - after about 25 minutes they said - there are now 16 people before you ...so I hung up (chances of speaking to someone impossible)! the day after I tried again, this time we had 16 before me (probably the same people from the day before)...after waiting and waiting with no reduction in number of callers I hung up and proceeded to contact via mail. I did get a response (the day after) but not a solution to my problems. So I would advise people looking for a hoster to consider these reviews before joining this one. And its not cheap - I pay almost 500E/yr for this type of service...which I dont call service.

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Iliass, the YourHosting Customer Service provider helped me with my enquiry. He spoke excellent English (I do not speak Dutch), clarified everything I needed to know, listened to my exact enquiry and reached the exact solution I needed. Thank you Iliass!

I have been with Yourhosting for a while. I chose it because it was the cheapest web hosting I could find, and their service seemed "decent".
This started changing drastically around 2023-24: I had migrations after migrations; in 2023, two migrations in the same year. After each migration, the website builder got worse, not responding and not doing what it was supposed to do. And it is not all: their prices started increasing exponentially, up to 200% and 250%. I postponed changing because of a busy job. Not a good decision!
If you are looking for a professional web hosting company, I would choose another company.

Tessa was a great help.

My problem was solved quickly, efficiently and in a friendly manner.

Even though im a 3rd party working on behalf of a client. The team maintained security for their primary client and navigated the language barrier as well.

I sent a business inquiry and never received a response. The ticket was closed and then received a survey instead of an actual reply.

Unfortunately, this experience has been very disappointing. A business inquiry should at least receive an acknowledgment or response before a case is closed. Based on the level of service I experienced, I would not feel comfortable recommending this company to my clients.

Deliberate obstruction, cancellation dark patterns, and potentially unlawful practices ☆☆☆☆☆

I have been a long‑time customer of Neostrada (as consumer and business), where I purchased my domains online via their portal many years ago and have always paid on time.

After Neostrada was taken over by Versio (which is a subsidiary / part of YourHosting), the service has completely deteriorated.

❌ No online cancellation –> and that is not allowed
If you can take out a subscription or service online, you must also be able to cancel it online. This follows from Dutch consumer law (commonly known as the Wet van Dam) and EU consumer protection rules.

With Neostrada / Versio this is no longer possible.
Cancelling via the online portal? Impossible.
You are forced to call.

📞 Forced phone cancellation (038‑2305027, Zwolle) –> a clear dark pattern
This phone number is not normal customer support, but a deliberately designed discouragement system:

You are given only cancellation-related menu options, no general support, no administration. You are immediately warned of long waiting times

“There are 3 callers ahead of you, the waiting time may be 25 minutes”

If you do not choose any option, you are forced to listen to the entire menu multiple times

If you then say nothing, you suddenly hear:
“Thank you, we will now connect you to an employee” and the call is answered immediately

In other words:
If you follow the system, you are punished with waiting. If you do nothing, you get instant help.
This is not accidental —> this is by design.
Emails? No response for weeks
I have contacted:
support@
administratie@

No response whatsoever.
Not even after reminders.

This concerns active contracts and cancellations, which makes this even more unacceptable.

After the call: an SMS from… YourHosting?!
After this extremely frustrating experience, I immediately received an SMS from “YOURHOSTING” asking me to rate my experience.
Seriously?!!!

No response to emails
No online cancellation option
A deliberately obstructive phone system
And then an NPS / feedback SMS as if this were normal service?

This is unprofessional, and absolutely not worthy of a hosting group that presents itself as a serious provider like Yourhosting.

What is happening here:
Strongly resembles unlawful cancellation practices
Matches exactly what regulators define as dark patterns
Is unacceptable for a company managing customers’ domains and long‑running services

This is not transparent, not customer‑friendly, and certainly not “YourHosting‑level” behavior.

Consider reporting this to:
The Dutch Consumer Authority (ACM)
Consumer protection organisations

And think twice before placing domains or long‑term services with this group. I have escalated this issue.

TICKET NUMBER AS REQUEST: 785143 (the latest of many)

A wolf in sheep’s clothing. Avoid them.

This company is a complete scam. It's not even a hosting company, it's a private equity firm that only extracts money and won't even cancel your services without costs. STAY AWAY!!!

I had a wonderful experience with Adis from Yourhosting. He was extremely nice, friendly, and very patient throughout our conversation. He took the time to listen carefully to my questions and provided clear, helpful explanations every step of the way.

Adis made the whole process smooth and stress-free, and I really appreciated his professionalism and attention to detail. It’s rare to encounter someone who is not only knowledgeable but also genuinely kind and willing to go the extra mile to help.

Thanks to Adis, I felt confident and supported the entire time. I highly recommend his assistance to anyone needing support from Yourhosting, he truly made a positive difference!

I got hit with a 12-month renewal invoice for a service I haven't touched in years. When I immediately contacted them to cancel and asked for a reasonable cancellation period (instead of the full 12 months), they just kept robotically citing their terms and conditions. Zero flexibility, even though I literally never used the service and reached out right after getting the invoice. Pretty frustrating customer service.

Absolute drugaddict business model. After a year you get an expensive invoice, while this is not shown anywhere when you sign up. Very deliberately hidden.

When trying to cancel as a client (which can only be done through the phone) you stay in an endless loop of selection menu’s never reaching someone to talk to.

Hope this gets improved

It was a fantastic experience with Mr. Mark. He provided us with professional support and was incredibly quick to respond and resolve the issue. I can confidently say that this company and its employees deserve full marks; if there were more than five stars, it would be ten.

Rick really was very helpful explaining what needed attention

No reply on emails to support, long waiting time for support by phone. Received wrong invoice but even after multiple calls and emails not able to fix a simple mistake. This used to be a good company

As client for many many years on Argeweb with no complaints at all, Yourhosting gets involved and now the service is not what it was. They now trying to solve an issue as I cannot add or remove licenses in office 365 on Argeweb portal since 9-9-2025. And still it dows not work and no one cares anymore on Yourhosting. Really disappointed.