Idea is spectacular and it is actually cheaper for me than most of the big standard insurance companies, with no apps or trackers to add to your car. And more flexible payment options.
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Review summary
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I was nervous since I couldn’t call anybody across the phone. But the min I email customer support somebody got back with me less than 10 mins! Got my information sent to my DMV the minute I purchased... See more
I would recommend this company a thousand percent! Did everything online, no back and forth. I pay weekly and that’s my preference. Even if you don’t have the full amount you can still get a few days... See more
I have not had our auto insurance in my name for years now. Hugo was super cheap and affordable! And in this economy it helps and means a lot! Highly recommend!
Company details
About Hugo Insurance Services
Written by the company
Buy a few days, weeks, or a month at a time
Flexible payments can change to fit your budget.
Spend as you drive
Only spend one day of coverage at a time.
Extend coverage in a pinch
Can't reload your account right away? We'll keep you covered and give you a few extra days to pay.
Auto Reload at no extra cost
Automate and customize your reloads - so your account never hits empty.
Overdraft protection
Never owe a balance - cancel coverage when your account is empty, then refill at your pace.
Contact info
8605 Santa Monica Blvd PMB 32146, 90069, West Hollywood, United States
- www.withhugo.com
4.8
Excellent
38K reviews
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Was very easy and convenient
Was very easy and convenient. It will be a lot easier paying 24 dollars a week than almost 200 a month.
November 5, 2026
Cheap and convenient
I was looking for insurance and I found Hugo and was very pleased when I found that it was cheap and they made it very convenient without having to speak to an agent asking a bunch of questions.
November 5, 2026
Great never miss
November 5, 2026
Fast & effective!
November 5, 2026
Hugo was highly recommended to me by a…
Hugo was highly recommended to me by a good friend and it was all right. The process was very simple fast and mind blowing no hassle with immediate coverage, I dont see myself going anywhere anytime soon. Thank you so very much and I too will tell as many as I can.
November 5, 2026
was so easy
was so easy
i will always recommend HUGO
THANKS for making it so easy to get insurance and for making it so affordable
November 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Please get me to see the policy I've…
Please get me to see the policy I've paid for with out hassel
November 4, 2026
Reply from Hugo Insurance Services
Hi Lorenzo – thanks for reaching out! We see you just signed up for a policy with us. Welcome! Please check your verified email on file. This is where we send your policy documents immediately after signing up.
You can also use this email to login, view your digital proof of insurance card, and download your policy documents.
We don't see any help requests from you into our team, so please reach out to our team of agents at support@withhugo.com if you have any more questions. Drive safe!
It was easy n fast to setup 4 insurance…
It was easy n fast to setup 4 insurance and help me save money from what I was paying for my old insurance and I like how u can pay as u go
November 4, 2026
It was so easy simple and convenient to…
It was so easy simple and convenient to get coverage so fast. Greatly appreciated.
November 5, 2026
Quick
Quick, easy, and affordable set up. Like it was customized just for me. I got proof of insurance immediately without having to deal with all the paper. This is great!
November 5, 2026
Fast ,easy
Fast ,easy, and reliable, just the 2,3 business day for dmv to receive paperwork is my only concern.
November 5, 2026
Easy and simple on the spot ready to go
October 30, 2026
Fast and Easily Accessible
One of the fastest and least complicated signing for auto insurance I’ve ever experienced.
November 5, 2026
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