Vivaiodicastelletto Reviews 

124
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(124)

102 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a smooth transaction from…

It was a smooth transaction from ordering to delivery. The trees arrived in perfect order
Although they were not the pot size I requested but the additional 5 trees free of charge made up for it.
I just hope they will flourish in due time.
Thank you.
Giovanni S.

July 25, 2026
Vivaiodicastelletto logo

Reply from Vivaiodicastelletto

Dear Giovanni,

Thank you very much for your kind review and for choosing us.

We are delighted to hear that your order arrived smoothly and that the trees reached you in perfect condition. We appreciate your understanding regarding the pot size discrepancy, and we are glad that the additional trees helped make up for the inconvenience.

We sincerely hope your trees will establish well and thrive in the years to come. If you ever need advice on planting or care, please do not hesitate to contact us.

Thank you again for your trust and support.

Kind regards,
The Customer Service Team

Advertisement
Rated 5 out of 5 stars

Great Vivai supplier

Great Vivai supplier. Wonderful plants, perfectly packaged for shipping. Superb Acer. 100% recommended and will purchase from them in the future.

June 7, 2026
Unprompted review
Vivaiodicastelletto logo

Reply from Vivaiodicastelletto

Thank you very much for your kind words! We’re delighted that you are happy with the plants, the packaging, and your Acer. We truly appreciate your recommendation and look forward to serving you again.

Show reviews in all languages. (124 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look