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Verivox Reviews 

57,103
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had a great experience with Verivox. My loan was approved instantly and got the money within 3-4 days. I really liked their service, especially English speaking support which really helped me to und... See more

Rated 5 out of 5 stars

I am happy that as a new comer in Berlin. I am renting my first apartment and am least aware of the proceedings. I had no idea of electricity providers. Vervox helped me understand the providers and g... See more

Rated 5 out of 5 stars

With its kind and lively employees, Verivox is probably one of the best service providers. With their help, I was granted a loan with an exceptionally fair interest rate. Herzlichen Dank Mathias 😊

Company details

  1. Price Comparison Site

Written by the company

Verivox vergleicht Preise in den Bereichen Strom & Gas, Mobilfunk & Internet sowie Finanzen & Versicherungen. Aus rund 30.000 Tarifen finden wir das beste Angebot für Verbraucherinnen und Verbraucher und helfen so Haushalten, Zeit und Geld zu sparen.

Verivox

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

57K reviews

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4.8

All reviews

(57,103)

7,287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with Verivox

I had a great experience with Verivox. My loan was approved instantly and got the money within 3-4 days. I really liked their service, especially English speaking support which really helped me to understand the process. I found the best deal with them. Thank you.

August 25, 2026
Rated 1 out of 5 stars

After viewing the advertisement for the…

After viewing the advertisement for the multi-purpose foam cleaner, and their touting the cleaning of cooked on grease from the bottoms of pans, I ordered 2 units of the product. I also added expedited shipping. After waiting a month for the shipment to arrive (if this is what they called expedited shipping, I hate to think how long I would have had to wait for regular shipping!) I was anxious to put it to the test. I chose a fry pan that was not heavily coated with cooked on grease, the foam cleaner did not even touch what was on the pan, even after several attempts, and allowing the product to sit on the pan for several minutes the pan remained exactly as it was before I started.
The advertisement showed the product working on several different surfaces yet the direction of use, which was explicitly directed to read before using, spoke only of car interior. This company, in my opinion, is quite guilty of deceptive advertising, and I strongly advise anyone ordering from them to SAVE YOUR HARD EARNED MONEY!
To Verivox, I am sorry for the confusion, the correspondence I received for this product was Varivox but for what ever reason the name seemed to be autocorrected to verivox. Please accept my sincere apologies.

August 14, 2026
Unprompted review
Verivox logo

Reply from Verivox

Hello Andrea Cox,

thank you very much for taking the time to leave a review on Trustpilot.

We are very sorry to hear about your experience. However, we believe you may have confused us with another company. We are a free comparison platform based in Germany, helping consumers compare household-related services and tariffs. We do not sell or ship any products, nor do we offer product comparisons for physical goods.

We would therefore appreciate it if you could assign your review to the company with which you had the experience you described.

Thank you very much for your understanding.

Kind regards from Heidelberg,
your Verivox-Team /ms

Rated 1 out of 5 stars

100% not recommending it further,…

Very unprofessional Assistent and she was extremely aggressive, in addition to that she was giving wrong information and assumptions and accusations out of her imagination. Shame to have such a worker in your team. 100% not recommending it further, even I will warn people around me and my community.

August 13, 2026
Unprompted review
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Reply from Verivox

Dear Ahmed Issa,

thank you very much for taking the time to share your feedback and leave a review on Trustpilot.

We are truly sorry to hear that our service team was unable to assist you appropriately and that the communication did not meet the standard you would expect from us. We sincerely regret the experience you had.

If you would like us to investigate the matter further, please feel free to contact us at "bewertungen@verivox.de" and provide us with some additional details about what happened. We will look into the situation carefully and get back to you as soon as possible.

Thank you again for bringing this to our attention.

Best regards,
Your Verivox Team /ms

Rated 1 out of 5 stars

Not happy

Not happy. Keep calling me. As I'm currently on vacation l, they call me at 3am and 4am. For something I just wanted to see the current prices.
That is not ok.

July 22, 2026
Unprompted review
Verivox logo

Reply from Verivox

Hallo Alexandra Winkler,

thank you for taking the time to leave a review on Trustpilot.

We are sorry to hear that our free service did not meet your expectations.

Please note that a phone call is only made when comparing financial services, and you agreed to this when accepting our Terms and Conditions. As stated, calls are made exclusively during our service hours: Monday to Friday from 8:00 a.m. to 8:00 p.m., and Saturday from 9:00 a.m. to 4:00 p.m.

Our experts contact you solely to review and optimize the information you have provided, helping to improve the comparison results. If you let us know during the call that you are no longer interested, we will, of course, immediately discontinue our service.

If you have any further questions or continue to receive calls, you are welcome to contact us at any time by email at "ratenkredit@verivox.de".

Best regards,
Your Verivox Team /ms

Rated 5 out of 5 stars

Easy access to affordable loans!

With its kind and lively employees, Verivox is probably one of the best service providers. With their help, I was granted a loan with an exceptionally fair interest rate. Herzlichen Dank Mathias 😊

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Not a professional platform

At the end of November 2025, I completed a building insurance application through the Verivox platform and provided a SEPA direct debit mandate. Their confirmation email stated that I would receive the insurance policy documents from the insurer within two to four weeks. This period has long passed without any delivery of the requested documents. Despite repeated attempts to check this from the platform, I have not received the insurance policy or any binding confirmation that my application was accepted and that the insurance contract is active: The document access link in my Verivox portal continues to show an error message (“Please try again later”), preventing me from accessing any documents. My Verivox account was showing no active contracts, despite the application and mandate being submitted.

I sent an email (45 days later) requesting clarification and the documents via alternative delivery, but I did not receive any response. Four days after sending that email, I called their service and was informed that from their perspective they did their job since they have forwarded my request to the ensuer. Later they have sent me per e-mail the versicherungs certificate stating that it was issued on the 9th of Dec and sent per post then. This document still does not incorporate all the details of the insurance contract and I believe if something with the contract is wrong (whenever I receive it) I will not be able to use my cancelation rights.
I do not consider Verivox a professional platform expecially comparing with other similar platforms and will not use their services again.

January 21, 2026
Unprompted review
Verivox logo

Reply from Verivox

Dear Martina Gogova,

thank you for taking the time to leave a review. We’re very sorry to hear that your experience did not meet your expectations.

This is certainly not the level of service we aim to provide, and we would appreciate the opportunity to better understand what went wrong. Please feel free to contact us directly at "bewertungen@verivox.de" with more details, so we can look into this and try to find a solution.

Your feedback is important to us and helps us improve our service.

Kind regards,
your Verivox-Team /ms

Rated 1 out of 5 stars

STOP SCAM ON ME

STOP SCAM ON ME
this webseit i know it from long time ago who send me to my home fake mactercard it sayid 0% fee and its not 0%
anyway after this all y , it come to my new email adress to send me anther scam ( vertrag )
WIE !!
wie kann so ein schlicht webseit betrogen leute nach diser ganz jaharen immer noch auf internet verfgober !!
ich kann es nicht glauben

October 7, 2025
Unprompted review
Verivox logo

Reply from Verivox

Hallo Mohammed Ajam,

vielen Dank, dass Sie sich die Zeit für eine Bewertung auf Trustpilot genommen haben.

Bitte senden Sie uns Ihr gemachtes Erlebnis an "bewertungen@verivox.de", damit wir der Sache nachgehen können. Anhand Ihrer Bewertung ist für uns nicht genau ersichtlich, welche Erfahrung Sie gemacht haben. Wir antworten so schnell wie möglich.

Please send us your experience to “bewertungen@verivox.de” so that we can look into the matter. Based on your review, it is not clear to us exactly what your experience was. We will respond as soon as possible.

Mit freundlichen Grüßen aus Heidelberg / best regards
Ihr Verivox Team /ms

Rated 5 out of 5 stars

My best friends!

August 5, 2025
Unprompted review
Verivox logo

Reply from Verivox

It’s dangerous to go alone… but not when we have legendary friends like you at our side! Thank you for the heroic 5 stars — we’re honored to be part of your quest. Should any dark lords of bad service appear, know that we stand ready to defend with full hearts and top-tier support!

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