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TrophyStore.co.uk Reviews 

51,098
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including trophies and medals, noting their excellent finish and accurate engraving. The service is frequently highlighted as exceptional, with the team described as helpful and professional, ensuring fast and reliable delivery. Many appreciate the efficient ordering process and that items arrive well-packaged and on time, often even earlier than expected. However, some customers also noted issues with product quality and accuracy upon arrival. A few people reported receiving items that were damaged, including dented, scratched, or chipped trophies, or those with broken bases, and others found the engraving to be incorrect or poorly executed.

What people talk about most

Product

People report positive experiences with product quality, often describing items as great quality, elegant,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Reviewers consistently express satisfaction with the quality of products, including medals, trophies, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, swift, and... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and straightforward for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trophy Store has always been my “go to” shop for medals, trophies, etc. My last order required engraving which was not up to their usual standard BUT I contacted Trophy Store and their response was i... See more

Company replied

Rated 5 out of 5 stars

My family and I are doing an at-home sweepstake for the World Cup and Trophy Store have some incredible options for football related trophies. Absolutely legitimate, the trophies were customised to my... See more

Company replied

Rated 5 out of 5 stars

I have been using TrophyStore for our end of school prizegiving event for many years and they have never let me down. The quality of the trophies and medals is really good and they introduce new it... See more

Company replied

Rated 5 out of 5 stars

We recently ordered a plaque at very short notice and were extremely impressed with the service we received from the Trophy Store. The plaque was of excellent quality and the design was exactly what w... See more

Company replied


Company details

  1. Trophy Shop
  2. Corporate Gift Supplier
  3. Glass Engraver

Written by the company

Trophy Store is the UK's largest online retailer of trophies, medals and awards. Our website contains a wide selection of trophies, medals, ribbons, cups, shields, plaques as well as a variety of other quality awards all available to purchase online 24 hours a day, 7 days a week. Our industry leading website enables you to choose, personalise and purchase awards of your choice from the comfort of your desktop, mobile or tablet screen. Many of our products are available for Next Day Delivery with the remainder typically personalised and dispatched within 2 to 5 working days.

TrophyStore.co.uk Ltd Details

Written by the company

Trophy Store Promise
Our aim is to offer quality products, outstanding service and unbeatable prices.
Free Delivery
Free delivery on all orders over £100
Price Promise
Lowest Prices Guaranteed

Popular Categories

UK's Largest Online Retailer of Trophies, Medals and Awards

Below is a selection of our most popular categories. Visit our website for a more comprehensive list.

Trophies

Medals and Ribbons

Other Awards


Contact info

4.9

Excellent

TrustScore 5 out of 5

51K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.9

All reviews

(51,098)

4,138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Straightforward ordering process, was kept informed of delivery date and time and the item was received as stated. The item (an engraved cup) was very well packaged, it is good quality and we are delighted with it. Thank you.

July 15, 2026
Rated 5 out of 5 stars

Always satisfied

Delivery is extremely quick, the pictures provided are exactly what you get, and the prices are very reasonable. Purchased many times and have always been satisfied.

July 16, 2026
Rated 4 out of 5 stars

Real quality

I am really pleased with the order, I’d got them both engraved, and everything was good, quality and delivered on time

July 16, 2026
Rated 5 out of 5 stars

Prompt response to my enquiry

Prompt response to my enquiry, excellent communication, accurate reflection of your requirements and veyr satisifed with product received.

July 15, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Richard,

Thank you so much for your wonderful review!

We are delighted to hear that you received a prompt response to your enquiry and that our communication kept you well informed throughout. It is especially pleasing to know that the finished product matched your requirements and that you were so satisfied with the result.

We really appreciate you taking the time to share your kind feedback. It means a great deal to the whole team.

Trophy Store Team🏆💛

Rated 5 out of 5 stars

service and exceptional delivery…

Great service and exceptional delivery time. From order to receive had no problems.

July 15, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi John,

Thank you so much for your fantastic review!

We are delighted to hear that you were pleased with our service and the exceptional delivery time. It is wonderful to know that everything went smoothly from placing your order through to receiving it.

We really appreciate you taking the time to share your kind feedback. It means a great deal to the whole team.

Trophy Store Team🏆💛

Rated 5 out of 5 stars

Trophy was better quality than expected…

Trophy was better quality than expected . Prompt delivery would definitely recommend

July 15, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Gary,

Thank you so much for your fantastic review!

We are delighted to hear that the trophy exceeded your expectations for quality and that it arrived promptly. It is always wonderful to know that our products and service have made such a positive impression.

We really appreciate your recommendation and thank you for taking the time to share your feedback.

Trophy Store Team🏆💛

Rated 5 out of 5 stars

I requested an order with the trophy…

I requested an order with the trophy store and needed it within the normal time period. They did it for me despite me not paying the express delivery charge.

July 9, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Malcolm,

Thank you so much for your wonderful review!

We are delighted that we could help get your order to you within the time you needed. We always do our best to accommodate requests whenever we can, so it is fantastic to hear that this made such a positive difference to your experience.

We really appreciate you taking the time to share your kind feedback. It means a great deal to the whole team.

Trophy Store Team🏆💛

Rated 5 out of 5 stars

They look fabulous.

They look fabulous.

July 15, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Susan,

Thank you so much for your lovely review!

We are delighted to hear that you think they look fabulous. It is wonderful to know you are so pleased with your order.

We really appreciate you taking the time to share your kind feedback. It means a great deal to the whole team.

Trophy Store Team🏆💛

Rated 5 out of 5 stars

Great trophies

Great trophies, great service

July 15, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Lisa,

Thank you so much for your wonderful review!

We are delighted to hear that you were pleased with both your trophies and the service you received. It is always fantastic to know we have provided a great experience from start to finish.

We really appreciate you taking the time to share your kind feedback.

Trophy Store Team🏆💛

Rated 5 out of 5 stars
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Helen,

Thank you so much for your lovely review!

We are delighted to hear that you were pleased with our customer service. Providing a helpful and friendly experience is always important to us, so it is wonderful to know we made a positive impression.

We really appreciate you taking the time to share your kind feedback.

Trophy Store Team🏆💛

Rated 5 out of 5 stars

Great trophy

Great trophy, excellent price, arrived in perfect condition and got to me earlier than expected. Very happy with yet yet another brilliant purchase

July 15, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Peter,

Thank you so much for your fantastic review!

We are delighted to hear that you were pleased with the quality of your trophy, the excellent value, and that it arrived in perfect condition even earlier than expected. It is especially wonderful to know this was yet another brilliant purchase for you.

We really appreciate your continued support and thank you for taking the time to share your experience.

Trophy Store Team🏆💛

Rated 5 out of 5 stars

Good quality of the medal

Good quality of the medal. Lovely product!

July 15, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Stephanie,

Thank you so much for your lovely review!

We are delighted to hear that you were pleased with the quality of your medal and that you loved the finished product. It is wonderful to know it met your expectations.

We really appreciate you taking the time to share your kind feedback. It means a great deal to the whole team.

Trophy Store Team🏆💛

Rated 4 out of 5 stars

Very quick dispatch

Very quick dispatch. Decent quality for the price

June 26, 2026
TrophyStore.co.uk logo

Reply from TrophyStore.co.uk

Hi Chas,

Thank you so much for your great review!

We are delighted to hear that your order was dispatched so quickly and that you were pleased with the quality and value of your purchase. It is always wonderful to know our products and service have met your expectations.

We really appreciate you taking the time to share your feedback.

Trophy Store Team🏆💛

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