The Learning College Reviews 

524
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful tutors and assessors who provide detailed feedback, guidance, and continuous support throughout the entire learning journey. People also appreciate the remarkable flexibility of the courses, which allow them to study comfortably at their own pace and easily fit lessons around full-time work commitments. Some reviewers were not happy with the customer service, mentioning difficulties in obtaining refunds, reaching support staff, or getting timely responses to inquiries. A few customers also noted that uploading assignments or navigating the digital platform could occasionally be confusing and require extra effort.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward and... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction and appreciation for the helpful... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication, consistent guidance,... See more

Response time

People report positive experiences with response time, highlighting that tutors are always prompt and... See more

Service

Users describe positive interactions with service, praising the helpful guidance and support from tutors.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really enjoyed my level 3 Cache TA course and I had 2 great tutors who helped me pass my units. I had 8 months to complete my course but I managed to complete it in 4 and I have 2 small children wit... See more

Company replied

Rated 5 out of 5 stars

I studied at my own pace (within reason) the support I received was amazing! I never felt alone whilst studying and always had my tutor plus others only an email away! With marking they always gave go... See more

Company replied

Rated 5 out of 5 stars

Really great service provided by The Learning College, they gave great help and advice when choosing my course. It did not matter how many times i called or emailed always on hand to offer support a... See more

Company replied

Rated 4 out of 5 stars

On the whole the course ran well, easy to access the lessons. A lot more research needed to be done than was given. Slightly complicated system to upload assignments.

Company replied


Company details

  1. Adult Education School
  2. Career and Education Provider
  3. College
  4. Education Center
  5. Teacher College

Information provided by various external sources

*We are one of the UK’s leading online learning college of education qualifications in the UK.* Our unique learning platform means we can deliver courses to our learners anywhere in the world, ensuring a professional service is provided at all times. Our tutoring team are here to ensure your study is smooth and precise enabling you to complete your study confidently. With specialist, qualified tutors we can be sure you will be guided every step of the way, enabling you to complete your recognised qualification and start your chosen career path. Our unique learning style enables you to complete your qualifications with ease!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

524 reviews

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No recent history of asking for reviews

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Replied to 62% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(524)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

A Clear and Informative Introduction to Mental Health

I had a really positive experience studying the Level 3 Certificate in Understanding Mental Health with The Learning College. The course was very informative and helped me develop a much better understanding of mental health, different conditions, treatment, and how to support people experiencing mental health difficulties.

I found the learning materials clear and easy to follow, and I really appreciated being able to study at my own pace around my other commitments. The tutor support was also very helpful whenever I needed guidance,one on one calls, feedback with my assignments.

Completing this course has increased my knowledge and confidence, and I feel that what I have learned will be very valuable for my future. I am very pleased that I chose The Learning College and would definitely recommend it to anyone interested in developing their knowledge and understanding of mental health.

September 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolute nightmare of a company

Absolute nightmare of a company. Do not enroll on to a course with these people.
This is a con no help and the owner herself is a terrible human.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

What a con

What a con. I started a course, realised straight away it wasn't for me, and now they are trying to use me for unpaid fees. To be clear, I have a Level 7 Masters from Reading University in Education. I was accused of plagarism in my first module. This caused me to consider me options and the need for the course. After completing 1 module I had paid 3 installments. I'm now expected to pay the rest, and admin charges. Be very cautious of this provider. Their contract terms are restrictive to the absolute degree. Once purchase and commenced, there is no cancellation option. Is that a fair summary?

August 18, 2026
Unprompted review
The Learning College logo

Reply from The Learning College

Thank you for sharing your feedback. We’re sorry to hear that you feel this way, and we do want to ensure the facts are clear.

You registered for your course on 9 February 2026, and your enrolment was fully activated at that time. This means your 14‑day cancellation period has well passed.

Given this timeline, it would not be accurate to say the course “wasn’t for you straight away”, as several months have passed since enrolment but can understand you want to find blame elswhere, when it isn't the outcome you wished for.

We also want to address your comment about this being a “con”. The Learning College operates transparently, with all terms and conditions provided at the point of enrolment, including the cancellation window and the instalment agreement. We are simply applying the same policy consistently to all learners, and there is no element of deception or unfair practice.

That said, we are always willing to work constructively with learners. If you would like support continuing your studies, pausing your course, or discussing alternative options, our team is here to help.

Please feel free to contact us directly so we can resolve this properly.

Rated 1 out of 5 stars

SERUOUSLY?

SERUOUSLY? ENDLESS BILL FOR UNSTUDIED COURSE. THIS HAVE TO BE NIGHTMARE

August 15, 2026
Unprompted review
The Learning College logo

Reply from The Learning College

Dear Endurance

We understand your frustration, but we must clarify that your account and payments are not “endless,” nor are they for an “unstudied” course. When you accessed the online learning platform, this constituted activation of your course, and under our Terms & Conditions, activation removes the right to cancel or receive a refund.

Your payment plan continues only until the agreed instalments are completed. If a payment is missed, the system will automatically apply late fees and send reminders, as outlined in the agreement signed at enrolment.

We appreciate that this situation is stressful, and we are willing to work with you, however, we must follow the contractual terms agreed at the start of your enrolment.

Kind regards

The Learning College Support

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Rated 1 out of 5 stars

Pirates

Pirates, as simple as that. Uncommunicative and very unhelpful. I signed up for a course the end of May. I then injured myself the following Week which has meant three months off and still ongoing. As soon as I injured myself I loggedinto the platform for the first time to find out how to cancel the course, as I knew I would be on SSP, so I couldn't afford it. The only way I could cancel was in writing via post, which I did. It then turned out I couldn't cancel as I had logged into the learning platform to find out how to cancel the course and that was classed as starting the course! I again explained I was off work on SSP. Not their problem apparently and I had to keep paying monthly payments even though I have never started the course. I managed three months and then, well, SSP is just over £100 and well, I ranout of money and there was no money in my account this month. They have harrased me over that payment 7 times, with late fees, even though I have no income other than SSP. It's stressful, they have no empathy and don't care about the learner at all. I'm still off work, still being harassed for payments I can't find and still getting late payment fees. I said short of robbing a bank or selling a kidney what did they expect me to do? Magic money into existence? They said pay the bill. Which is impossible. I'm still off work, stressed out and this bill is now sat there accumulating and they are now threatening to take me to court. I've told them to go ahead, hopefully the judge will have more empathy once he see the emails I have sent since this farce started.

So my advice go to somone other than pirates of the Internet as yu will get no help from these people, assuming there ever was a human at the other end. And phoning? Don't even bother you won't get through, with the online messaging no reply to that either.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great training.

A very thorough training course and qualification, containing lots of relevant information for my career. Friendly and helpful staff, with easy access to a tutor.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

It was a professional and easy way to…

It was a professional and easy way to start a new career journey with The Learning College.

Dear S. Remmington-Ogle was extremely helpful and communicated clearly throughout the process.
Highly recommended.Thank you.

June 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Nothing less than 5 stars!

Tutors are helpful and kind! All of my work was marked on time. I was able to get an extension for disability purposes very quickly. The experience felt very professional overall. I wasn't stressed during the process and could complete my work whenever I wanted within the given time. I failed one of my units at one time but the notes to correct it was very useful and I submitted it again the next day confident that I would pass it this time! I had a very good experience!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Level 4 Certificate Higher Level Teaching Assistant

Having just completed the Level 4 Certificate Higher Learning Assistant with The Learning College, I could not recommend this provider enough. My tutor, Sheila Green was prompt in returning my assessments, with true honest feedback. The portal is straight forward to use and easy to navigate with everything in one place.
Anyone wishing to further their learning assistant career should seriously consider using this provider.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to take this opportunity…

I would like to take this opportunity to sincerely thank Sharon for her guidance and support throughout my CACHE Level 3 Award in Supporting Teaching and Learning (RQF).
Sharon has been an excellent assessor and mentor. She was always approachable, patient, and clear in her feedback, which helped me understand exactly how to improve my work. Her guidance made the course feel well-structured and manageable, even when I faced challenges.I really appreciated the time she took to explain the requirements and ensure I was on the right track. Her encouragement and professionalism played a big part in helping me successfully complete the qualification.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

I am happy to achieve my qualification with The Learning College.

I am very happy that I have made the decision to do CACHE LEVEL 3 Award in Supporting Teaching and Learning (RQF) with The Learning College . I must admit I was a bit stressed at first as I am not the IT type of a person, but I couldn't be more wrong. Site is easy to navigate and all instructions very clear to follow.
That was one amazing learning journey for me, very interesting and a positive overall experience . I have picked Sharon to be my assessor, her professionalism and constructive feedback was very helpful, and kept me going forward with confidence in the right direction. Thank you .
I highly recommend The Learning College to anyone who is thinking about starting their own learning journey 😊.

May 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Learning Collage

Sheila was very kind and very patient with me. She was always willing to help and answer my questions. I would recommend her to anyone.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was great considereing I…

My experience was great considereing I was doing the training for the first time. The lessons were precise, easy to follow both oral and written and met my expectations.
The staff are prompt to respond and offered me the support I needed.
I would recommend The Learning College for anyone wishing to study for a TA qualification.

May 18, 2026
Unprompted review

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