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vistaalegre.com Reviews 

2
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TrustScore 3 out of 5

2.9

Home Goods Store
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Company details

  1. Home Goods Store
  2. Chinaware Store
  3. Decoration and Interior Design Store
  4. Glassware Store

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

No history of asking for reviews

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2.9

All reviews

(2)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Nice goods.... TERRIBLE customer service online!

Ordered what looked like a lovely tea set online for my partner's Xmas gift. Transaction came up as 'failed', but my bank still reported the transaction completing THREE times (which did later clear, making me out of pocket by £1k). I contacted Vista Allegre via e-mail multiple times and was either ignored, fobbed off, or told they hadn't received any payment. I even phoned up a couple of times and didn't get much further - the conversation seemed quite circular and 'computer says no'.

Thankfully I ordered via credit card so I'm going about getting a recovery via them, but still this was not a very pleasant Christmas shopping experience!

December 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Completely unresponsive both to emails…

Completely unresponsive both to emails and messages on instagram and similar.

Price on the website are not accurate and do not include taxes.

Ended up paying 45% over the price listed on the website on a 200£ order, 40£ of which for a 15days shipment from Portugal to London.

December 2, 2025
Unprompted review

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