Very Mobile Reviews 

Sign up was super easy. Cancellation was super annoying.

I called the support phone line and the person picked up the phone but didn't greet me - there was just silence for like 20 seconds but I could hear them in the background. Eventually when they hopped on the call, I told them I needed to withdraw/cancel because I didn't have good reception in my house. She seemed genuinely offended that I'd be calling her about a cancellation because she doesn't do cancellations. She told me to write a PEC email to "ServizioClienti1929_at_pec.verymobile.it". I asked her if I really needed the PEC, since I had just signed up a few minutes before. She told me it would be better if I had it and the call ended there.

So I sent an email to the address she gave me and got an automated reply saying there was an anomaly (probably because I was sending it from a regular email address). I waited three days just to see what would happen, because I didn't want to open a PEC account - if I didn't need one to sign up, why did I need one to cancel?

A few days passed and I didn't hear anything, so I called the customer service line again and this time the person told me that if I didn't have a PEC, I needed to send the email to "servizioclienti_at_verymobile.it", so I sent a new email to that address but later found out through a web search that Very no longer uses that address (and hasn't for years). So I relented and made a PEC account and sent an email to the first address.

Nothing happened for a week, when all of a sudden I got several emails all at the same time letting me know my requests had been received and that my service had been cancelled/refunded.

Moral of the story - the PEC address did work without a PEC email, they're just extremely slow to show signs of life. The only plus side was the full refund.

I have the chance to try this operator as I was in the past a 3 client. The connection with the proper modem (I use a deco 5g mobile router) is magnificent. Always up with unlimited data download (quite fast) and unlimited upload (a little bit poor). But I give them 5STAR rate as - per price paid - the best connection ever. Sometimes (once in every 2, 3 weeks) I need to switch off the router as the connection disappears. But since last year my connection is stable, always on and convenient. In my small city the fiber doesn't arrive.

Very internet ilimitato usa linea windtre. Non danno windtre internet5G, - sempre 4G(LTE).
Vendono "in promozione", che valuta prezzo giusto. Vergonia

I'm very happy for you ♥️🦾 respect very mobile

From receiving till converting everything is smooth.

I was very happy with the offer and the service until I went to Uk.
In fact i subscribed to the offer related to call in UK, i modified the options in the app to allow to make call abroad …and still I coudn’t make a call in UK.
So i had to make a paying call to Very Customer Center just to record my desire to make call in Uk (which is strange having already subscribed and paid for this service).
Not a good service, i hope to have the cost of the call reimbursed and i think that the process should be clarified upfront .

very mobile merita zero stelle ,è indecente quanto sia lento durante la visione dei video con raiplay ,mediaset e youtube , i video si fermano per diversi secondi .
mi stavo dimenticando ... anche ascoltando musica su youtube . il tutto accade sia sullo smrtphone che sul PC

I love shopping at very ,never Dissapoints, great Quality and you can pay in 3, new lines added, personalised items if you are buying a gift ,Quick Delivery, and caters for home pets babies teens male female ,and prices to suit everyone , I won't shop any where else, happy shopper

Only gave one because there is no zero! Awful customer services…. All robots… all say the same thing…. No manager to speak to and all very hard to understand as not a uk call centre… dreadful experience, would not use again! AVOID

I paid for activation and an eSIM, and the charges went through quickly and smoothly. However, when it came time to activate the eSIM, it wouldn’t work. Despite their marketing being entirely in English, when I contacted support, the experience was disappointing. The support representative was rude, and they hung up repeatedly when they heard me speaking English. I’ve never encountered such poor customer service. Truly annoying and disappointing—avoid if possible!

It’s very horrible and worst experience with alhijaz travel agency in London they really fraud and layer person especially aamir and yasir both they charge me extra and did not provide services which I have paid them

Unfortunately, every time that I have to contact VERYmobile customer service and I repeat every time the person on the other side is always somebody with little knowledge of Italian and a gross unrespectful aggressive violent attitude. I get to think that this is a conscious choice of VERY Mobile to avoid further customer questions. My suggestion is better to pay a couple of more euros than to be treated this way.

Procedura di attivazione immediata e rapida conclusa con SPID.

Tariffe convenienti linee efficienti e call center con persone preparate efficienti e pazienti.

Very mobile ottima assistenza

Very very good