I enjoyed every bit of the survey ,it was very interactive and exposing.it was indeed worth it and I will recommend that vertex team put in effort as regards payment because the waiting time is quite... See more
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See what reviewers are saying
I had a positive experience with Vertex. Communication with Jawad was effective and professional throughout the process. He was responsive and answered all my questions promptly. The only suggestion I... See more
Overall, it was a great experience, as the payment was accepted in a similar way to a credit card. However, I faced some challenges. Foe example, some online platforms based in Japan did not accept... See more
I recently took part in a survey with Vertex. The team was professional throughout, and their communication was prompt and clear at every stage. What stood out most was the quality of the conversati... See more
Company details
Written by the company
Trusted Partner for Expert Insights and B2B Consultations Vertex Expert Network is a global Expert Network that enables organizations to make informed, confident decisions by connecting them with highly vetted Subject Matter Experts across industries and regions. We support businesses, consultancies, private equity firms, and research teams through tailored B2B Consultations, delivering timely, reliable, and actionable insights. Our core offerings include one-on-one expert consultations, in-depth interviews, focus groups and large-scale surveys designed to address complex strategic, commercial, and operational questions. By combining qualitative depth with quantitative scale, we help clients validate assumptions, explore market dynamics, assess technologies, and understand real-world customer and industry perspectives. Vertex Expert Network is known for its rigorous expert screening process, responsiveness, and project-specific matching, ensuring clients engage with professionals who have direct, relevant experience. Our expert base spans senior executives, industry practitioners, and functional specialists, enabling insight generation across sectors and geographies. We take a collaborative and client-centric approach to every engagement, prioritizing accuracy, compliance, and efficiency throughout the research lifecycle. Whether supporting a single strategic interview or a multi-market research initiative, our goal is to deliver insights that drive better outcomes. At Vertex, we believe access to the right expertise at the right time is critical to sound decision-making and we are committed to being a trusted partner in that journey.
Contact info
1317 Edgewater Dr #4532, 32804, Orlando, United States
- +1 321 3748553
- sales@vertexen.com
- vertexen.com
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Hasn’t replied to negative reviews
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Great expert network
Great expert network - they do run very interesting projects that cover a wide range of expertise areas and they have a great level of communication with experts, being very responsive and supportive.
Really professional
Really professional, with timely management and smooth operations
Smooth coordination
Smooth coordination. Very responsive. Communication was always well informative and had no confusion.
I learnt out of the experience aswell
I learnt out of the experience aswell
Thankyou
It was a pleasure to work with company …
It was a pleasure to work with company they are very professional!
I had a positive experience with…
I had a positive experience with Vertex. Communication with Jawad was effective and professional throughout the process. He was responsive and answered all my questions promptly. The only suggestion I would make is to improve payment timelines, as the payment took longer than the promised 45 days. Overall, I was satisfied with the experience.
Interesting and Inspiring chat
Well organized - very professional network - trustworthy
Good experience
Nice bonus to your knowledge of some equipment also was nice conversation with agent during interview!
Satisfactory service
I’ve worked with several research and networking companies, Vertex is one of the most reliable companies and I look forward to working with them on more future projects. Working with Miriann was awesome.
Very professional with a superb…
Very professional with a superb network,and a highly responsive service
Highly responsive and reliable
Highly responsive and reliable. Takes prompt action. Very courteous.
I had wonderful experience working Jawad.
Prompt payment
I had a really positive experience…
I had a really positive experience working with the team. Communication throughout the process was excellent, and I always felt there was someone available to respond to any questions or queries. They were professional, approachable and kept me informed throughout, which made the overall experience very straightforward.
As the company continues to grow, there are a few areas I would recommend improving. Firstly, I would encourage reviewing the 30-day payment terms for participants who are providing their professional knowledge and expertise. A shorter payment period would make the experience even better and would demonstrate strong appreciation for contributors’ time and expertise.
I would also recommend being clearer about the payment currency and any associated fees during the initial screening stage. As a UK-based participant, payment should ideally be agreed in GBP rather than USD, particularly where the participant does not hold a US bank account. In addition, the 5% payment processing fee should be clearly communicated upfront, as this can impact the final amount received.
These are relatively straightforward areas that could be improved through clearer communication at the beginning of the process. Overall, I had a very positive experience and would be happy to work with the team again. I hope they continue to grow and create more opportunities for professionals to share their expertise.
I enjoyed every bit of the survey ,it…
I enjoyed every bit of the survey ,it was very interactive and exposing.it was indeed worth it and I will recommend that vertex team put in effort as regards payment because the waiting time is quite long and can be shorter.
Outstanding professionalism
Outstanding professionalism. I enjoy my collaboration with Vertexen, especially with Jawad Gul who is an awesome connector and enabler. Very interesting and high quality projects.
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