Veriheal Reviews 

1,542
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 387 reviews, reviewers overwhelmingly had a great experience with this company. Many active consumers frequently mention that scheduling appointments is remarkably quick, simple, and entirely straightforward from start to finish. Many people deeply appreciate the incredibly helpful and caring staff members who provide professional guidance and prompt support throughout the entire renewal journey. However, some reviewers were not happy with persistent scheduling issues, noting that medical professionals were occasionally late or completely missed their scheduled calls. A few other people also felt that customer support representatives were completely unhelpful when trying to resolve unexpected delays regarding medical certificates.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how simple and convenient the entire... See more

Staff

Reviewers mention positive feedback about staff and medical professionals. Consumers appreciate that every... See more

Service

Clients share positive opinions on service, highlighting consistently effective, professional, and prompt... See more

Customer service

Customers had positive experiences with customer service, highlighting fast responsiveness and helpful... See more

Subscription

Reviewers highlight ambiguous aspects of subscription renewal timelines and processes. Customers note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel that they keep me informed, of information pertaining to me. My health issues, and my cannabis use. I have been with Veriheal for awhile now, and they haven't failed me yet. It's been easy sche... See more

Company replied

Rated 5 out of 5 stars

I don't know if there are other cheaper options, but my yearly visits an renewals are worth it. I've had the same doctor for many years and now the NJ offers digital ID's after renewal, things are eas... See more

Company replied

Rated 5 out of 5 stars

Veriheal is amazing. They stay on top of my membership and renewals so I don’t have to worry about expiration dates. Scheduling is also a breeze through their site. They take care of it all so it is r... See more

Company replied

Rated 5 out of 5 stars

Though I was running late this year on getting my card renewed they sent reminders and we're worried they did something wrong. They are great to work with and i get to keep my same doctor every yr. I'... See more

Company replied


Company details

  1. #7 of 12 best companies in Alternative Medicine Practitioner

Written by the company

Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment. Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,542)

443 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good experience fixing their mistake...

I had a good experience getting a new card, however the only reason I had to get a new card is because the doctor that I saw through this site apparently gave me a card and wasn't licensed to. This caused me not to be able to get the meds I take for my epilepsy. So good experience fixing a mistake they created.

August 22, 2026
Rated 5 out of 5 stars

Great experience

The experience that I've had with Veriheal over the last 5 years has been wonderful. If I ever had any questions, they were very helpful in answering and guided me through the process very kindly and made it easy and quick.

August 16, 2026
Rated 1 out of 5 stars

Every year I renew my certification i…

Every year I renew my certification i always have trouble getting the email from the cannabis authority, I waited 48 hours no email called you all back i was told to keep watching my email, 72 hours later still no email. Called back finally someone actually made it happen, it only took almost two weeks to get my new certification. Will not use veriheal anymore, I have the same issue every year,

August 27, 2026
Rated 5 out of 5 stars

Great Experience

Great response time and very helpful throughout the process of submitting documents to the state. The process was made easy and straightforward, and I’m very happy with my experience.

August 21, 2026
Rated 5 out of 5 stars

All went well

All went well. Confusion with appointment time and the provider called me and I am all squared away!

August 21, 2026
Rated 5 out of 5 stars

Doctor was punctual for the…

Doctor was punctual for the appointment, caring, listened to my needs, asked about my progress, suggested new ideas as to not get immuned to what I was using, expedient to complete renewal. Highly recommend her. She is an asset to the organization!

August 27, 2026

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