Excellent service! My package disappeared during delivery. Contacted them on whats’app. They responded immediately and took full responsibility for the disappearance and sent new ecigs. They arrived e... See more
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See what reviewers are saying
Scammed for 153euros. Stay away, costumer service just stalls, ridiculous excuses. this scam shit, months later, a reply pops up, saying that you are very sorry, but it doesn’t keeps you from the... See more
Although it was mentioned on de website that the product of my choice was available, I received a message that it was not on stock. Henry from Customer Support offer me a good alternative and I was... See more
I ordered like week ago and the only information I've received was a confirmation letter via e-mail stating that my order is processed on april 16. Wrote them an E-mail on April 19 asking about... See more
Company details
Written by the company
Welcome to VapeU, where we believe vaping is more than just an alternative to smoking—it's an unparalleled journey of experience. Our dedication to innovation, top-quality products, and exceptional customer satisfaction sets us apart in the vaping industry. As your trusted source, VapeU is dedicated to providing the finest disposable vapes for enthusiasts around the globe. We offer a curated selection of the most popular and sought-after brands, including Bang King, Al Fakher, RandM Tornado, and more. Whether you’re purchasing in bulk for your business or for personal use, we are here to enhance your experience. Discover the magic in every puff and check out our full collection on our website: https://vapeu.de/
Contact info
No. 2, Yousong Road, Longhua District, 518102, Shenzhen, China
- +86-19230217909
- info@vapeu.de
- vapeu.de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service! My package disappeared during delivery. Contacted them on whats’app. They responded immediately and took full responsibility for the disappearance and sent new ecigs. They arrived exactly 7 days later. If you want to contact them, use what’sapp
Good and great
Scammed for 153euros
Scammed for 153euros.
Stay away, costumer service just stalls, ridiculous excuses. this scam shit, months later, a reply pops up, saying that you are very sorry, but it doesn’t keeps you from the fact that you owe me +150 € look order #11471
Top Vendor // Fast Delivery to Germany
Top Vendor! really fast delivery, fast support and contact about the order and all vapes are perfect and functional. Delivery from EU Warehouse to Germany was in 3Days.
Kann es an alle empfehlen die seriöse Vapes bestellen wollen, jedoch muss man immer min. 10Stck von einer Sorte bestellen. Keine Einzelbestellungen von einzelnen Sorten.
Habe einige Seiten recherchiert und auch preislich ist es absolut ok.
Good Customer Service
Although it was mentioned on de website that the product of my choice was available, I received a message that it was not on stock. Henry from
Customer Support offer me a good alternative and
I was really happy with the service offered. He managed to send this quickly through and it arrived the next day. Super happy
Very kind and good seller
I ordered like week ago and the only information I've received was a confirmation letter via e-mail stating that my order is processed on april 16. Wrote them an E-mail on April 19 asking about my order and still no answer. So here am I sitting completely clueless about my order, is it being shipped, are there any problems, will I receive it at all? No idea. (Ordered random flavors, for a quicker delivery as it stated on their website).
Update April 25
Got contacted by the company this morning via e-mail. It appears courier forgot to pick up my order, so it got delayed. The contact person was very nice and offered a discount for the next order and some extra samples for the delay. Also, if you ever have any rpoblems with your order, use WhatsApp to comunicate, because I was waiting about 4-5 days using e-mail and via WhatsApp got an answer in like 3 minutes. Another update will be posted when I receive my package.
Update April 30
Got the package. So far so good, would recomend this seller.
Ordered on April 5th
Ordered on April 5th, shipped on April 7th, and received on April 18th, reasonably fast. However, I do find the tracking not very clear, which leaves you really waiting, but delivered neatly within the expected delivery time.
Without informations
I have 3. Order, received special price and now nobody communicated with me. On the post office is only one information and it is all. Now Im not satisfied
Took a little wile to gety in touch…
Took a little wile to gety in touch with support when I don't have Whatsapp but everything got sorted out and the package was delivered as it should. Great!!
I really like this shop
I really like this shop, so i often buy vape in this shop, very satisfied with every shopping.
Reply from VapeU
Serice very good
Seller replied very quickly via WhatSAPP, so the service is very good, but the package shipped from china took long time to arrive, I received the goods 10 days later, Next time iwll choose the goods shipped from euwarehouses.
Reply from VapeU
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