I have placed 3 orders so far and love their products! I’ve ordered a total of 6 battery operated cars along with extra batteries since they get used ALOT! Any issues or concerns I may have are handle... See more
Company replied
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We received our ride on car and had issues with it from the start. It ran for 10 minutes and after that, nothing, it completely died. Tested the battery and it was reading fully charged. Corresponded... See more
Company replied
I purchased this gm for my granddaughter’ first birthday. Came later than originally expected but made it. My son had a little problem h battery and remote but a call to customer service, which is e... See more
Company replied
The delivery was fantastic. Because it has a pic of a lambo on the side of the box I recommend having a concierge in your building or have someone home or a doorbell camera if you live in the burbs es... See more
Company replied
Company details
Written by the company
Committed to the design and production of kids' ride-on cars, offering a 12-month limited warranty and free technical support, TOBBI, a direct retailer of the factory, always be there to offer you the best quality products at the fairest price!
Contact info
2090 S Etiwanda Ave, 91761, Ontario, United States
- 909-789-1719
- service@tobbi.com
- us.tobbi.com
4.6
Excellent
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
It arrived and was exactly as…
It arrived and was exactly as represented. My granddaughter loves it.
July 29, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
Nice to know our item has met your expectation.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
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Shipping was fairly quick after it got…
Shipping was fairly quick after it got shipped. And the motorcycle is exactly what we were wanting for out 3 year old. Live that the training wheels attach the back tire.
March 15, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
Nice to know our product and service have met your expectation.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Car was easy to assemble
Car was easy to assemble, so cute and a perfect size for my granddaughter. Delivery was also very quick.
February 26, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
Nice to know our service has met your expectation.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
My grandson loves it
March 1, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
Nice to know the item has met your expectation.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Four-year-old Loves It!
The item I ordered arrived promptly and my granddaughter loves it. Some of the images in the directions are not very clear and could use updating but other than that, we are quite pleased with the product!
February 22, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
Nice to know our product has met your expectation.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
For the issue of the directions ,we have reported it to the factory to improve.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
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Great product and service
Customer service was wonderful when I thought I had a problem. My 4 year old grandson received the car for his birthday present. He loved it. Imagine his excitement when it played happy birthday to him. I love the product!
February 18, 2025
Unprompted review
Reply from TOBBI
Dear Customer,
Thanks for your message.
Nice to know our service has met your expectation.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
great my child and her brother rides it…
great my child and her brother rides it when it is nice out
January 27, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
Nice to know the item has met your expectation.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
item exceeded my expectations
item exceeded my expectations, assembly was simple, item arrived quickly, granddaughter really enjoys it. look forward to lots of fun times together
February 6, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Tobbi has an amazing customer service…
Tobbi has an amazing customer service department. I had an issue with the wheel on a Mercedes for our grandson. It was resolved immediately. The car was our grandson’s favorite gift for his first birthday.
January 2, 2025
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
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I was pleasantly surprised about a…
I was pleasantly surprised about a return call with a problem. The only problem I has was on one of my calls I was holding to speak tp someone then 2 minutes later the line went dead this happened twice.Response time to calls with problems was a 10 out of 10. I is a little hard to understand whoever answers calls. Tobbi is worth purchasing from.
December 25, 2024
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Received my son Gift it’s very…
Received my son Gift it’s very powerful.!
December 25, 2024
Unprompted review
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Sent a product that had clearly been…
Sent a product that had clearly been used: scratches, missing parts, parts bent out of shape, etc. Tried to put it together, nothing worked, no motors, lots of tears. It was for my grandson for the holiday and they kept asking what was missing. When sent them pictures, they wanted me to return it and did nothing to help have it working in time. Finally got them to send return label but too late, ruined his and my holiday.
December 20, 2024
Unprompted review
Reply from TOBBI
Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at service@tobbi.com
Thanks for your kind understanding.
Best Regards,
TOBBI Customer Service Team
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
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I recommend this website
I recommend this website! We bought a ride on car for my son. He likes to ride off the cement and rides on top of rough patches. One of the wheels cracked. We tried to look for replacement online but we couldn’t find any. We even tried gluing it but it didn’t last long. We emailed them to see how much a replacement tire would cost. They emailed back and said they would send one for free. Great customer service! I highly recommend. I’m buying a second ride on car.
December 6, 2024
Unprompted review
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Received the 12V Kids Ride on Truck
Received the 12V Kids Ride on Truck, Electric Off-Road UTV Truck Battery Powered. Well made. Grandson loves it !!!
November 11, 2024
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
The site was very easy to use and my…
The site was very easy to use and my items were shipped right away. My grandsons absolutely loved their gifts. It was an amazing deal on top of everything else!! 💕🎉
November 3, 2024
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Excellent response time
Excellent response time! I made an order one day and it was delivered the next -- a Sunday!
November 2, 2024
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
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Good and honest company to deal with
Good and honest company to deal with. I have bought from them several times and any problem that I ran into they quickly and promptly resolved it and I appreciate them for that. I also highly recommend them for your kids or grandkids toy needs.
October 31, 2024
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
Outstanding!!!!
Awesome experience and easy to assemble, it really looks great for the kids
October 28, 2024
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
So adorable!
I haven't yet gifted it to my 2YO niece, but it is so adorable and was quite easy to assemble. I think she'll love it! There are so many charming details, from the working headlights, taillights, horn, music hook-up and door latches to the "vroom" the engine makes when it starts up.
October 6, 2024
Reply from TOBBI
Dear Customer,
Thanks for your message.
We do appreciate your trust.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Any issue or doubt, please be free to contact us service@tobbi.com
Thanks again for supporting our store.
Best Regards,
TOBBI Customer Service Team
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