When it comes with the quality of the ring I absolutely love it. It is so pretty and fits perfectly! I think the only problems I had were shipping seemed really slow and I was never informed that the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Darry Ring
Written by the company
Darry Ring ("DR") is a true love jewelry brand with over 500 stores worldwide, celebrated for its "One Love, One Lifetime" philosophy. Specializing in diamond engagement rings, wedding bands, and other fine jewelry, each piece embodies the values of love, truth, and beauty, crafted with carefully selected diamonds certified by esteemed authorities such as NGTC, GIA, or IGI.
Contact info
Darry Ring, Carrousel du Louvre, 99 Rue de Rivoli, 75001 Paris, 75001, Paris, France
- +33 986414300
- clientcare@darryring.com
- us.darryring.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Darry ring overall rating and wrong size support
The Darry ring that I got for my partner was more than just a ring, it’s represents our connections and promises that we hold for one another. The whole process of getting the ring was great and the online staff is very very helpful. The quality of the ring is phenomenal and it blew my expectations away. I unfortunately got the wrong size somehow but their online support was very quick to respond to emails and taking all the weight off my shoulders. I would say one thing as constructive feedback is to make the sizing option a bit more pronounced when choosing the ring:) 10/10 ring and experience. Thank you DARRY RING!!!
I had a positive experience with Darry…
I had a positive experience with Darry Ring from start to finish. The ordering process was straightforward, and the customer service team was responsive and helpful whenever I had questions. The ring arrived well-packaged and looked just as beautiful as it did in the photos. What made the experience especially meaningful was the symbolism behind Darry Ring and the thoughtfulness that goes into the brand. It made the purchase feel more personal and memorable. The quality of the craftsmanship met my expectations, and the attention to detail was impressive. Overall, I'm happy with my purchase and would recommend Darry Ring to anyone looking for a meaningful piece of jewelry.
The shipping and wait times are…
The shipping and wait times are ridiculous. Also the customer support is terrible. Took 2-3 days for them to respond and takes a day for them to answer you. So if you go back and forth 5 times, on an issue, it’ll take a week.
most amazing helpful customer service…
most amazing helpful customer service would shop a million times again
I love my ring so much
I love my ring so much. It’s beautiful, meaningful, and the Darry Ring team has been incredibly kind and helpful. Thank you for making this experience so special.
Ring was beautiful
Ring was beautiful, sizing wasn’t the best fit. Team was helpful and responsive to emails. Overall an amazing gift to give and a memory forever.
Jewelery company like no other
The customer support was better than any customer support service I've ever encountered, hands down. They helped me with very specific requests, which was surprising coming from a large reputable company.
The ring arrived in higher quality and beauty than portrayed on the website, and I feel like I got a great deal for the money I spent.
I would absolutely recommend Darry Ring to anybody looking to purchase any jewelry for a loved one, regardless of whether it's a signature ring, or if it is another type of product.
Whether it's for a Promise stage, an engagement stage, or for a longstanding couple, I can absolutely attest to Darry Ring's high quality material, unbelievable one-of-a-kind customer service, and integrity.
The package box and design of the ring…
The package box and design of the ring and box were amazing everything looked exactly how it did on the website. All the certifications were with it. I have a hard time trusting websites but you can trust Darry Ring for sure.
Came super quick super high quality…
Came super quick super high quality stuff
The ring looks great the concept is…
The ring looks great the concept is just fantastic and the costumer service is the best I’ve seen so far, they reply fast and have solutions to your problems.
she's the one
Ordering from Darry Ring was such a seamless and easy experience for me. ordering from here is such a mile stone in a relationship since you can only buy from here for one girl so you have to make sure she's the one, anyways I ordered a sick ring and it gets here in a couple weeks, I think she's going to love it.
Darry ring is one of the best rings
Darry ring is one of the best rings, you can buy for your love ,your partner, spouse and many others. They are very respectful caring I recently came across an experience where an issue arose and my dairy box with the certificate and everything in it we stole. I contacted Customer Service. They were very carrying compassion about what happened and they re-issued me a new certificate, a new dairy box and more.. I highly recommend them currently we have the heart shaped ring and will be upgraded in on our anniversary. Thank you Darry Ring for your support.
Super helpful with the customer…
Super helpful with the customer service. I ordered the wrong ring size and they were more than willing to help out!
I had a great experience with the service
I had a great experience with the customer service team. I changed the size a few times due to my own silliness and they really helped me with the process seamlessly. I received the ring i ordered very quickly!
Special moment
I recently purchased an engagement ring from Darry Ring, and I couldn't be happier with my choice. My partner has always wanted one of these rings so when it arrived i was over the moon with it The craftsmanship is beautiful, with every detail finished to a high standard. The diamond sparkles brilliantly, and the ring feels both elegant and timeless. What makes Darry Ring even more special is the meaningful concept behind the brand, which adds sentimental value to such an important purchase. The customer service was excellent throughout the process, making the experience smooth and memorable. I would highly recommend Darry Ring to anyone looking for a unique and meaningful engagement ring.
Great experience but many delays to my…
Great experience but many delays to my order. Also a tiny dent in the box but did not affect my girlfriends thoughts in the ring.
Reply from Darry Ring
We had a wonderful experience with…
We had a wonderful experience with Darry Ring from start to finish. The ring is absolutely beautiful and looks even better in real life than on the website.
Customer service was very helpful and responsive throughout the process, and we truly appreciate the care and attention to detail.
The moment was very special for us, and the ring made it even more meaningful. My partner loves it, and it fits her perfectly.
We are very happy with the quality and overall experience. Thank you for being part of such an important memory in our lives.
The good thing about Darry Ring is that…
The good thing about Darry Ring is that they keep us informed of all the progress of our order, they remain available all the time and quickly. Customer service really deserves the 5 stars! I bought a ring for my girlfriend, a promise ring. She loves and especially she loves the concept of Darry ring, being able to offer it to one person makes it more sincere and special! The packaging also deserves a very good rating! I am very satisfied with my order from you! Thanks for everything !
Perfect help with sizing and choosing, accomodating
The Darry Team was so helpful with the sizing and helping us choose the perfect ring for our
special occassion! Truly pleased with everyone, especially a massive thank you to Erica, Melo and Vicky for helping me with sizes and picking which ring was for me. Customer service was always quick and smooth, can’t wait for my partner and I’s journey with Darry.
Beautiful Ring and Amazing Service
I always wanted a Darry Ring and my boyfriend got me a ring in the Promise Stage for our 2 year anniversary. I was so elated but also extremely impressed by the craftsmanship that went into the ring. It is absolutely beautiful and crafted to perfection! When we had questions about our order, the customer service team was more than willing to help us. I really appreciate the dedication Darry Ring has to not only providing customer with a beautiful ring but also pairing it with a personalized experience with exceptional customer service. Thank you Darry Ring!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.