URBANY'S Reviews 

4,653
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Delivery faster than predicted. Super stable package and lovely gift box/bag. The phone holder itself is sturdy and well constructed. (Only minus is the magnet on the card holder pouch which doesn’t... See more

Rated 4 out of 5 stars

Good product and friendly customer service. But compared to 15, the 16 pro is thicker and the color rather green than petroleum. The 15 feels more luxurious and better quality.

Rated 5 out of 5 stars

Beautiful objects (I'm in love with my phone necklace) Fast delivery (I live in Switzerland) Fast and gentil réponse by client support. (Kind and extremely helpful) Simple procedure for return and... See more

Rated 5 out of 5 stars

I really enjoyed shopping with Urbany's. First, when the delivery parcel was stolen, the company kindly resent the goods to me. Second, the item itself is of amazing quality. It's stylish and practi... See more

Company details

  1. Fashion Accessories Store
  2. Cell Phone Accessory Store
  3. Handbags Shop

Written by the company

Bei URBANY’S findest du Accessoires, die nicht nur gut aussehen, sondern deinen Alltag smarter machen. Unsere Bestseller: Smartphone-Chains und Crossbody-Phone-Cases mit verstellbarem Tragegurt und integriertem Kartenfach – perfekt für unterwegs, auf Reisen oder beim Stadtbummel. Unsere Handyketten und Handyhüllen sind so designt, dass du dein Smartphone immer griffbereit hast – freihändig, sicher und mit maximalem Style-Faktor. Ergänzt wird unser Sortiment durch elegante Taschen, minimalistische Umhängetaschen und coole Brillenbänder – alle inspiriert vom urbanen Lifestyle. Urbanys steht für modernes Design, praktische Features und hochwertige Verarbeitung. Viele Produkte sind vegan, robust und in verschiedenen Farben erhältlich – so kannst du deinen Look individuell anpassen. Egal ob casual, chic oder sporty – unsere Accessoires passen zu jedem Vibe. Wir glauben: Style ist mehr als nur Optik – es ist ein Lebensgefühl. Darum verbinden wir in jedem Produkt Ästhetik mit Alltagstauglichkeit. Designed in Zürich, getragen überall. Entdecke Accessoires, die deinen Alltag nicht nur einfacher, sondern einfach cooler machen. Willkommen bei URBANY’S – your everyday essential with attitude.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(4,653)

159 reviews in the last 12 months

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Rated 2 out of 5 stars

iPhone case sent damaged

My iPhone case was sent quite quickly since I live in Switzerland but it was damaged close to the camera.
The cover is also very rigid and honestly seems very overpriced considering the material it is made of. I wouldn't recommend buying it.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and super quality

My order came super fast and I am very happy about the quality and the product! Thank you for making sustainable, fashionable and vegan products!

September 10, 2025
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Rated 1 out of 5 stars

Wrong Size and No Reply

Dear Urbany’s,

I am extremely disappointed with the lack of response to my previous email regarding order #96610. I contacted you about returning a phone cover that was incorrectly sized, yet I have received no reply whatsoever.

Not only did I receive the wrong item, but your complete silence is unacceptable for any company that claims to value its customers. This experience has been frustrating, unprofessional, and reflects very poorly on your brand.

If I do not receive a proper resolution immediately, I will have no choice but to share this negative experience publicly and report it through the appropriate channels.

I expect you to address this issue without further delay.

August 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Satisfied customer

There was an item missing in the delivery. Urbany's handled the situation immediately and I got the missing item delivered at home the next day. Super service!
The products I purchased are exactly what I expected, functional, stylish and good quality.

March 24, 2025
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Rated 4 out of 5 stars

already sent comments after i received my first order, but here goes .. am basically happy with first order (beige) and second order (black) but find the case too snug/tight, making it difficult to c

already sent comments after i received my first order, but here goes .. am basically happy with first order (beige) and second order (black) but find the case too snug/tight, making it difficult to change from beige to black, depending on what i am wearing. also, could you release a model without the attached pocket for those of us who don't need it. many thanks 😊

May 2, 2025
Rated 3 out of 5 stars

Cord shows wear and tear after 4 days

While I have a 5 stars, I’m changing it to four because after only a few days, the cord has turned black due to the rubbing against the « gold » rings. For a cord that is a dark color, it wouldn’t matter, but on bright Orange, it looks really dirty and the cord is starting to show wear and tear. Any suggestions?

April 8, 2025
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Rated 5 out of 5 stars

Love it

Love it! Good quality and feel! Delivers on it’s promise. And the new dark blue color is perfect for me!!

March 17, 2025

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