UltimaPeak Reviews 

Same thing as many are describing I even looked to see if there was an ongoing subscription so I wasn’t locked in and tbh the gummies do absolutely nothing and I’ve been taking them everyday for 2 months and they keep sending and charging me ridiculous prices for them every month after multiple requests to stop and told it’s in the process of cancelling and then right before my sons birthday they take what money I had left and it’s devastating considering I can’t afford it and taking all the money I have left. I haven’t had any response after multiple emails and no refund or the time to try and sort it out properly with complaints higher up truly disappointing 😡

BEWARE - THIS COMPANY IS A SCAM. After making a one-off purchase, this company signed me up for a subscription without my knowledge. Based on other reviews on this site, this seems like a common theme. There is no record of this subscription, and this is not visible on the customer portal (hence I can not cancel this myself). I've been trying to cancel for the last month, with at least 15 emails sent, including a request to remove payment authorisation. Customer support (Amelia) is highly trained at keeping customers on the hook, stating that the cancellation is being processed by another team. Yet another recurring charge of AUD$218 was processed recently, despite Amelia and UltimaPeak acknowledging that I did not give authorisation for this. This means that my only recourse has been to raise another transaction dispute with my bank, while also being forced to cancel my credit card (costing my hours in re-establishing my other, legitimate direct debits). The fact that this company is still operating defies belief, and I can only assume that the 4 star average rating is heavily bolstered by dodgy reviews. The cherry on top is that this is a completely rubbish product - none of the active ingredients are high enough in dosage to make a meaningful impact on health (feel free to do your own research on this).

The product is working! I'm pleased.

Still getting BS AI scripted letters, it's coming on two months since I cancelled my subscription and the same stupid letter about they are working on it every two days.
DO NOT BUY FROM THIS COMPANY!!!!!!
They are a scam.
Not two days after someone contacted me on here and I got another AI email.....
Now it's FRAUD

Good product and service

it is absolutely fantastic...it make my day and night

The order process was easy and efficient. The product came as described . I would definitely recommend this company!

I'm sure UltimaPeak's products do what they're intended to do, so this review isn't about the product itself. My issue is with their business practices and membership cancellation process.
I unknowingly ended up enrolled in a membership that was much more difficult to cancel than it should have been. When I reached out to cancel, I received five separate emails trying to persuade me to keep the membership instead of simply processing my request. Eventually, I was told my membership had been canceled, but I was still billed afterward.
After dealing with the continued charges and the back-and-forth, I ended up canceling my credit card just to prevent any future billing.
A company should make it as easy to cancel a membership as it is to sign up for one. Unfortunately, that wasn't my experience, and it's the reason for my one-star review.

Ordered product but never received any shipping notification after the order confirmation. Sent their support email numerous requests for an update on my order and got no response. They do not have a customer support phone number. I filed a dispute with my credit card.

I am feeling the effects of the product after 1 month. Twice delivered within reasonable time

Amazing product and feel like it’s worth the price of getting to help

I asked for months for this subscription I never signed up to, to be cancelled Money is keep being taken from my account unauthorise and am being ignored.

Everyone need to avoid.

Dear UltimaPeak,

This email serves as my formal legal notice that I am immediately terminating and cancelling any subscription associated with my account and Order #389793.

Effective immediately:

I withdraw and revoke all authorisation for any recurring payments.
I do not authorise you to charge my payment method again under any circumstances.
I do not authorise any future orders to be processed, generated, or dispatched.
This notice is clear, unequivocal, and takes effect from the date and time this email is received.

I require written confirmation within 48 hours that:

My subscription has been permanently cancelled.
My recurring billing agreement has been terminated.
No further payments will be taken.
No future orders will be processed or dispatched.
Please be advised that any attempt to process a payment or dispatch a further subscription order after receipt of this notice will be regarded as unauthorised.

Should this occur, I will immediately:

Dispute the transaction with my card issuer as an unauthorised recurring charge.
Provide this email as evidence that you were expressly instructed to cancel my subscription before any further payment was taken.
Request recovery of any funds taken after this cancellation notice.
Submit complaints to the appropriate consumer protection and payment authorities, if necessary.
I expect your written confirmation that my subscription has been permanently cancelled without delay.

Failure to comply with this clear cancellation instruction will leave me with no alternative but to take the actions outlined above to protect my rights.

Regards,

Fast service

Tried canceling a subscription I did not want. Website stated there was no subscription under my email address but I still received a refill. Customer service is useless. Been feeding me the same bullshit line for almost 2 weeks that another team will handle the cancellation and email me. It should be a 5 minute process to perform at the most. Not 14 days.. BUYERS STAY AWAY!!!

I ordered maximum strength gummys for smokers for 31.99 I got that along with 4 pouches of lymphatic drainage gummys for 99.96. Anyway, tried to get a refund for unordered lymphatic shipment I didn't order. No help whatsoever was not happy at all, was well within 30-day satisfaction period. All they said was. Unfortunately, once an order has entered the shipping process, we are no longer able to cancel or modify it. After all this I got a charge for 36.91 out of the blue from same company on my card. Never once did I get a response for a refund for unordered product. Very shady company. Can't talk to anyone all through e mail supposed support. If i could leave less than 1 star I would. BEWARE!

I'm very satisfied with this stuff came really fast I just received it so I haven't got to try any of it yet

I've been using these for only a week now and wow what a difference they are already making im noticing a fuller look already and morning wood is more regular,well done to everyone at ultimapeak what a product you've made and excellent customer service

This company is a complete scam! It is nearly impossible to cancel your subscription that it doesn’t even show you signed up for. Seriously the worst experience ever! I wish I could give zero stars!