Great CFD broker, quick withdrawals, no major issues. Support is quick and intervene swiftly. One of the manager, namely Ysia Hou, is a delight to work with. Always quick, kind, and goes the extra mil... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great broker, many account options (cents, dollar, raw spread or ECN etc) with various currencies available. Allows to trade using EAs, copytrade signal providers, and even provide your own signal ser... See more
Company replied
I am happy with Ultimate Markets. The app is easy to use and everything works well My experience so far has been very good. Ultimate Markets is a good trading platform Its interface is simp... See more
Company replied
very fast response and friendly support team from ultima,in Malaysia lot traders choose ultima maybe because they trust and reliable broker like this,,which meet what their expectation, like has std... See more
Company replied
Company details
- Finance Broker
- also in
- Financial Institution
- Gold and Silver Trading Company
- Investment Company
- Investment Service
- Stock Broker
Written by the company
Welcome to Ultima Markets, the ultimate gateway of trading where your financial journey takes a transformative turn. We are your trusted partner, providing a cutting-edge, multi-asset online CFD trading platform that will reshape the way you trade. With Ultima Markets, you can unlock a world of opportunities and seize your financial future. Join Ultima Markets today and become a part of the ultimate trading ecosystem. Whether you're interested in cryptocurrencies like Bitcoin and Ethereum, leading stocks like Apple and Amazon, or traditional Forex pairs, Ultima Markets has you covered. Your journey to financial success begins here. Start trading with us today! Download the Ultima Markets iOS and Android apps, and experience the future of online trading at your fingertips. Unlock the potential of your investments with Ultima Markets - Your Ultimate Trading Partner.
Ultima Markets – Trusted Global Forex Broker
Written by the company
- Trade 1000+ Global Markets with Confidence
- Experience world-class trading with Ultima Markets, a regulated broker offering transparent access to Forex, Indices, Commodities, and Share CFDs. Trade with confidence using powerful platforms like MT4, MT5, and the Ultima Markets App. Choose between STP and ECN accounts and benefit from tight spreads, fast execution, and professional support. Whether you're a beginner or a pro, Ultima Markets is your gateway to smarter global trading.
Trade Gold 24/7 with No Weekend Closures
Eliminate Monday gap risk and trade global market events in real time.
Ultima Markets introduces XAUUSD247, enabling non-stop Gold CFD trading 7 days a week. Enjoy zero weekend gaps, $0 commission, flexible leverage up to 1:100 and trades starting from just 1 oz.
Contact info
Level 2, Suite 201,, 72201, Ebene Cybercity, Mauritius
- info@ultimamarkets.com
- ultimamarkets.com
24/7 GOLD TRADING IS HERE
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Constant updates keep the app runs…
Constant updates keep the app runs smooth with zero lag
November 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Ultima Markets
Dear kalai,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
Reply from Ultima Markets
Dear King,
We are glad you enjoyed your experience with our incredibly quick and easy installation process. Thank you for your positive feedback.
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
best support
best support , best withdrow , best bonus , best order execuation , best slippage , best laverage
October 30, 2026
Reply from Ultima Markets
Dear hwnar,
We are glad you enjoyed your experience with our services. We appreciate your positive feedback regarding our fast transaction processing, helpful assistance, excellent trading conditions, and competitive leverage options. Our team works hard to maintain these high standards for our clients.
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
Reply from Ultima Markets
Caro Chau,
Grazie per averci lasciato il tuo feedback, e siamo lieti di sapere che hai avuto un'esperienza positiva con noi. Se hai bisogno di ulteriore assistenza, ti invitiamo a contattarci telefonicamente, tramite chat in tempo reale o via e-mail all'indirizzo info@ultimamarkets.com.
Non vediamo l'ora di continuare a servirti e offrirti ulteriori esperienze positive in futuro.
Cordiali saluti,
The Ultima Team 🚀
Franchement top
October 29, 2026
Reply from Ultima Markets
Cher Chiou,
Merci de nous avoir laissé votre avis, et nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nous. Si vous avez besoin d'une assistance supplémentaire, nous vous invitons à nous contacter par téléphone, chat en direct ou par e-mail à l'adresse info@ultimamarkets.com
Nous sommes impatients de continuer à vous servir et de vous offrir plus d'expériences positives à l'avenir.
Cordialement,
The Ultima Team 🚀
fast withdraw
October 29, 2026
Reply from Ultima Markets
Dear nik sapawi,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
Received good response for my…
Received good response for my registered phone number issue. Support team came out with guidance and solution. Thanks.
October 28, 2026
Reply from Ultima Markets
Dear Mariyana Maslan,
We are delighted to hear that our support team was able to assist you promptly and guide you to a successful resolution with your account contact details. Providing clear guidance and effective solutions is always our top priority, and your positive feedback means a lot to us.
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
⭐ 1/5
⭐ 1/5 – Very Bad Experience with Ultima Markets!
I deposited $1,000 and made $845 profit on my first day, bringing my balance to $1,845. When I tried to withdraw, they accused me of “gambling,” refused to pay my profits, and blocked my account.
It feels like they don’t want profitable traders, only traders who lose their money.
Very disappointing experience. Be careful and think twice before trading with Ultima Markets!
September 2, 2026
Unprompted review
Reply from Ultima Markets
Dear FOUAD NABIJ,
Thank you for your feedback. We would love to help but we are unable to locate your case from the information provided.
We have sought more information from you through Trustpilot and look forward to hearing back.
With respect,
The Ultima Team 🚀
Communication with customers 24/7
Communication with customers 24/7. I'm satisfied with the perfect service.
October 27, 2026
Reply from Ultima Markets
Dear fudddgt,
We are glad you enjoyed your experience with our team. We are happy to hear that our round-the-clock support and dedicated assistance met your standards. Thank you so much for this positive feedback.
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
Reply from Ultima Markets
Dear Zaini,
We are absolutely thrilled to hear that you are enjoying our superb services and that your transaction processing was incredibly quick. Providing you with a seamless and efficient experience is always our top priority. Thank you so much for sharing your wonderful feedback with us.
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
My Experience with Ultima Markets
Dear Ultima Markets Team,
Thank you for your response.
I have reviewed the communications received from your company. However, my complaint remains unresolved.
My original deposit has already been returned, but the dispute concerns the deduction of USD 535.15 in trading profits and the cancellation of my USD 147 welcome bonus.
Your response states that my account is under review due to trading activity that may suggest a potential violation of your Terms and Conditions. However, I have not received sufficiently specific, independently verifiable evidence establishing that I engaged in the alleged cross-broker hedging activity.
I respectfully request that you address the following points:
1. Identify the specific trades that allegedly violated your Terms and Conditions, including their trade IDs and execution timestamps.
2. Explain the evidence supporting the allegation of hedging between accounts with different brokers.
3. Provide the contractual basis and a detailed calculation justifying the deduction of USD 535.15 in trading profits.
4. Explain separately why the USD 147 welcome bonus was cancelled.
My complaints have been registered with the Financial Commission (Reference #18291) and the Financial Services Commission of Mauritius (Reference 912).
I remain willing to review any specific evidence you provide. However, a general statement that my account is under review does not resolve the issues raised in my complaint.
I look forward to receiving a clear, substantive response addressing these outstanding matters.
Kind regards,
Fatma Mohamed Kamel
October 15, 2026
Unprompted review
Reply from Ultima Markets
Dear فاطمه محمد,
Thank you for reaching out. We appreciate your patience as we conduct our review.
Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.
We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.
With respect,
The Ultima Team 🚀
Risposte immediate e problemi risolti…
Risposte immediate e problemi risolti in un attimo
October 27, 2026
Reply from Ultima Markets
Caro Alva,
Grazie per averci lasciato il tuo feedback, e siamo lieti di sapere che hai avuto un'esperienza positiva con noi. Se hai bisogno di ulteriore assistenza, ti invitiamo a contattarci telefonicamente, tramite chat in tempo reale o via e-mail all'indirizzo info@ultimamarkets.com.
Non vediamo l'ora di continuare a servirti e offrirti ulteriori esperienze positive in futuro.
Cordiali saluti,
The Ultima Team 🚀
banned on resgistration
I made an account, and after submitting my documents, it was automatically restricted with no reason given and no response via email.
October 26, 2026
Unprompted review
Reply from Ultima Markets
Dear marek linr,
Thank you for your feedback. We would love to help but we are unable to locate your case from the information provided.
We have sought more information from you through Trustpilot and look forward to hearing back.
With respect,
The Ultima Team 🚀
Reply from Ultima Markets
Cher kei,
Merci de nous avoir laissé votre avis, et nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nous. Si vous avez besoin d'une assistance supplémentaire, nous vous invitons à nous contacter par téléphone, chat en direct ou par e-mail à l'adresse info@ultimamarkets.com
Nous sommes impatients de continuer à vous servir et de vous offrir plus d'expériences positives à l'avenir.
Cordialement,
The Ultima Team 🚀
Profit withheld on an accusation never supported by evidence
I opened an account on 28 July 2026 and deposited USD 1,000. I traded manually on gold and oil within my margin. On 29 July the broker itself issued a Daily Confirmation listing every order and a balance of USD 1,992.72, with a clause stating that it is deemed confirmed if not contested within 24 hours. Nobody contested it in that time.
On 30 July, after that window had closed, i received an email accusing me of "risk-free arbitrage" on the basis of a report from a liquidity provider that was never named. 69 minutes later, support confirmed in writing that my documents were verified and the account was cleared for continued use. Then i lost access to the portal, and the profit was removed.
Since then i have received several replies, from different people, repeating the same template. In all of them: no trade log, no timestamps, no ticket reference, no name of the liquidity provider, and never the amount supposedly deducted. Two internal "investigations" were declared closed in under two hours and about 17 hours. On 3 August support told me it had terminated assistance because there were no more funds in my account.
The deposit was refunded to my card, but the profit was not. I have filed complaints with the Financial Commission, with CONSOB in Italy and with the FSC Mauritius, with full documentation. The Financial Commission has not replied to me since 19 August 2026, despite five written follow-ups, and Ultima Markets is still listed there as an active member.
On 10 October the broker sent me a marketing email in Italian saying my account is "still here, safe and waiting". Judge for yourself.
I do not recommend opening an account, especially if you are tempted by a bonus. I can provide the documents to anyone interested.
UPDATE 27 October 2026: Ultima Markets has replied to this review saying that they "sent a detailed update regarding my account via email". I have received no email from them about my account or about this review, only marketing newsletters. I checked my inbox and spam folder.
The reply is also inconsistent with what they wrote to me. It thanks me for "reaching out" when i never contacted them, and it says my account is "under review" almost three months later, while on 3 August they told me in writing that support had been terminated because there were no more funds in the account.
As far as i can see, the same generic answer is posted under other negative reviews as well, which looks like a template rather than a real reply.
I invite Ultima Markets to publish here the email they say they sent, the trade log and the name of the liquidity provider. Otherwise i will keep sending the documents to the regulators where my complaints are on file.
July 30, 2026
Unprompted review
Reply from Ultima Markets
Dear Paolo Vittorio Persia,
Thank you for reaching out. We appreciate your patience as we conduct our review.
Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.
We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.
With respect,
The Ultima Team 🚀
Reply from Ultima Markets
Dear Yayi,
We are absolutely delighted to hear that you experienced such efficient and expert assistance from our team.
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
Reply from Ultima Markets
Cher Shams,
Merci de nous avoir laissé votre avis, et nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nous. Si vous avez besoin d'une assistance supplémentaire, nous vous invitons à nous contacter par téléphone, chat en direct ou par e-mail à l'adresse info@ultimamarkets.com
Nous sommes impatients de continuer à vous servir et de vous offrir plus d'expériences positives à l'avenir.
Cordialement,
The Ultima Team 🚀
Reply from Ultima Markets
Dear Raciel,
We are absolutely delighted to hear that you are pleased with the service we provided. Knowing that we have met your expectations and delivered a positive experience brings great joy to our entire team. We truly appreciate you taking the time to share your kind feedback, and we look forward to continuing to provide you with excellent service in the future.
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
With respect,
The Ultima Team 🚀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.