uhomes.com Reviews 

2,548
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 887 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and agents for being extremely helpful, patient, and responsive during every single step of securing accommodation. Many people note that advisors are always available to answer questions and clarify doubts promptly. Consumers mention that representatives go above and beyond to resolve issues quickly, offering tailored solutions that make the entire booking journey remarkably smooth. Reviewers greatly appreciate the prompt communication and professional guidance, which effectively reduces stress when searching for student housing abroad. People feel confident and well cared for throughout the whole process.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast response times and helpful... See more

Service

Clients share positive opinions on service, highlighting incredible and fast support from friendly advisors.... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising agents for being extremely... See more

Booking process

Users describe positive interactions with the booking process, highlighting fast, smooth, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Siddhant. He was quick to respond, patient with all my questions, and when my first application fell through he found me another option and got my reservation sorted quickly. Rea... See more

Company replied

Rated 5 out of 5 stars

The service was excellent! The staff member (P’Itim) provided great advice and closely followed up on my booking through every single step of the process. Being able to reach out to the company and st... See more

Company replied

Rated 5 out of 5 stars

I was struggling to find the right accomodation for me, given the time constraints I faced at the time. The booking process was more straight forward than I thought and I received much of the help a... See more

Company replied

Rated 5 out of 5 stars

I was assisted by Lyssa; she was very kind, clear, quick to respond, and helpful (even outside normal business hours). Her work and assistance were invaluable; she understood my needs and went out of... See more

Company replied


Company details

  1. Apartment Rental Agency

Written by the company

Founded in 2015, uhomes.com is a leading online platform dedicated to providing comprehensive housing solutions for international students. Over the years, uhomes.com has evolved into a global leader in the student housing sector. Aspiring to be the dictionary for student housing, we aim to offer seamless, reliable, and efficient rental experiences to students around the world. With strategically located offices in major cities such as New York, London, Mumbai, and Ho Chi Minh City, uhomes.com exemplifies a truly global footprint. Our international team is dedicated to supporting students and property partners across diverse markets, ensuring that our services meet the unique needs of students in various regions. uhomes.com is built on a foundation of innovation, integrity, excellence, and community. These core values drive our mission to be the home for students away from home and our vision to become the world’s leading platform for student housing solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(2,548)

858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are super helpful

The staff are super helpful, especially through WhatsApp where they will gladly answer all your questions to help you navigate applying for student accommodation!

September 7, 2026
uhomes.com logo

Reply from uhomes.com

Hello Kyle,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

very helpful and easy

September 4, 2026
uhomes.com logo

Reply from uhomes.com

Hello Addison,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 4 out of 5 stars

Most helpful to complete my…

Most helpful to complete my accomodation process quickly without any problem , explained everything clearly and very useful to book rooms.

September 3, 2026
uhomes.com logo

Reply from uhomes.com

Hello Liji,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

They were really helpful with our last…

They were really helpful with our last minute booking! We finally got a place for our son to stay! We strongly recommend them!

September 3, 2026
uhomes.com logo

Reply from uhomes.com

Hello LK,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Reya really helped us every process and…

Reya really helped us every process and helped in securing my desired room.

September 2, 2026
uhomes.com logo

Reply from uhomes.com

Hello Mrunmay,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Strong recommendation

I got excellent advice from my booking agent and I am very happy with my accommodation.
Would definitely recommend!

August 31, 2026
uhomes.com logo

Reply from uhomes.com

Hello Henry,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Excellent Experience – Honest & Trustworthy

I had a really good experience with Uhomes. I’d especially like to thank Shubham Dhamapurkar, who helped me throughout the booking process. He was very polite, honest, and patient in answering all my questions. He made the whole process smooth and easy for me and was always helpful whenever I needed assistance. I really appreciate his support and professionalism. I would definitely recommend Uhomes to other students looking for accommodation.

September 3, 2026
uhomes.com logo

Reply from uhomes.com

Hello Pooja,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars
uhomes.com logo

Reply from uhomes.com

Hello Bui,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Chirag was handling my case

Chirag was handling my case, great guy, talks to the point, keeps everything transparent, suggests the right thing and responds as quick as possible.

September 2, 2026
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Reply from uhomes.com

Hello Aman,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars
uhomes.com logo

Reply from uhomes.com

Hello Huy,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

All of the services impress me over and…

All of the services impress me over and over again. Whenever I got a chance, I would recommend it to my friends.

August 31, 2026
uhomes.com logo

Reply from uhomes.com

Hello,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 3 out of 5 stars

It would be better if the whole process…

It would be better if the whole process was online and didn’t require a consultant to book it for me.

September 1, 2026
uhomes.com logo

Reply from uhomes.com

Hello Ebube,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Very kindly guys!

September 1, 2026
uhomes.com logo

Reply from uhomes.com

Hello Zekai,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

So amazing

So amazing
The room is clean

August 31, 2026
uhomes.com logo

Reply from uhomes.com

Hello Nguyen,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Very good and supportive staff!

Very good and supportive staff!

August 31, 2026
uhomes.com logo

Reply from uhomes.com

Hello Thao,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Uhomes assist me really

Uhomes assist me really, especially my agent, Phương Anh, she helps me a lot.

August 29, 2026
uhomes.com logo

Reply from uhomes.com

Hello Minh,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

good good good

good good good

August 19, 2026
uhomes.com logo

Reply from uhomes.com

Hello,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Sara was extremely helpful through the…

Sara was extremely helpful through the entire process and even post check in to use she’s been always there. Amazing agent

August 19, 2026
uhomes.com logo

Reply from uhomes.com

Hello Anvitha,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

The service quality is decent

The service quality is decent. The staff were always responsive and timely, and they tried their best to help me. The communication was good as well

August 24, 2026
uhomes.com logo

Reply from uhomes.com

Hello Phong,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

The rental place offered to me has a…

The rental place offered to me has a really good location which is near to all amenities I need and it has a lovely atmosphere too

August 9, 2026
uhomes.com logo

Reply from uhomes.com

Hello Thai,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

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