Yucca Health Reviews 

Very quick and easy to do

I am one month in and just had my last 2.5 injection. I had my first .5 today. I can honestly say I am still waiting for the hunger noise to stop. Hoping it's this month. I am happy to say I have lost 10 lbs. I would like to lose 30 more. I am physically active 5 days a week. Feeling good. The support here has been great!

Yucca Health always has great costumer service they will clarify all your concerns, and very polite.

Very easy company to work with! Joanne was very nice and helpful 👍

REVEALING UNSATISFACTORY SERVICE WITH A 1 STAR REVIEW READ BEFORE YOUR PURCHASE

+Yucca flagged this review as defamatory but thanks to Trustpilot, this voice was saved. Thank you to all that support this process.

Update 08/28:
We talked to the Pharmacy this morning where they were able to hold the delivery to support the cancellation and refund process with Yucca. Shared the update from pharmacy to Yucca and am waiting for Yucca’s appeal results. Meg talked to us early morning with the same repertory repeating the policy again, so we suggested her to bring us the one that has the authority to make an exception to the policy. If there is no room for human judgement and discretion on policy, why would a business need a manager and why would a humane appeal process still exist?

Update 9/2:
We presented a chat, email to Yucca and email to VialRX for a reconciled final appeal and granted them with 5 business days to take appropriate actions based on the logical approach refunding the full amount back to original payment method. As of this date, we have not received the item nor received the full refund yet. On the app, Yucca eventually blocked our chat with Meg, deleted the plan that was originally dated as of 8/27 and had not heard back since last message was left. We will return with the final results in a week for disputes and the next steps once Yucca does not respond or take necessary approaches to make this right.

Original Review:
I recommended this place to my husband and experienced the worst customer service. They have fast approval and delivery of the medication. When he first received the vial, he accidentally spilled the vial due to the rubber pack popping. We were transparent about how the medicine was accidentally spilled, but they returned with a “do you want a replacement? you will need to repurchase” without stating the repurchase price or how it processes, and was so quick to proceeding it, withdrawing the same monthly amount of $258 for the replacement. When he texted back to stop the order after 10 minutes and requested for a refund, they delayed the responses (e.g., 30 minutes after the “Seen by” tag without a response) and returned with a NO due to the order already being processed by the pharmacy - offering a couple dollar credit applicable for next purchase. This is a tactic inducing customers to buy more from their next service, but hey, how can a user know whether your product is good if the user actually couldn’t try out the product from the first trial? We called the pharmacy and asked to stop the delivery so we can cancel, and the pharmacy called back to help with this order and request for the cancellation back to Yucca. Currently Yucca is under review for this incident, and I will update with the final results.

Regardless, read their FAQs and policies precisely before you purchase their service. This really was the worst experience with customer service thus far and the tirzepatide journey I was planning with my husband couldn’t even start after spending $500 on basically nothing. There are three females that reach out to you with text and chatbot but make sure you know who you are talking to. It gets sketchier because they change names and positions to reach out to their customers and I saw three names so far with one being verified - Ivy, Bethany (which is supposed to be the head of CS), and Joanna (which we found out was named Krish). Ivy was genuine and nice throughout, we even talked on the phone and she was very humane and supportive of the customers. Others, not really. They acted like already manually scripted robots that did not have humane interaction. Reddit also has similar reviews about their service and I recommend you to see those as well before your purchase. Yucca started their business on 2026, it is fairly a new business than the already established GLP-1 businesses. Do your research. Noom, Ro, Shed may have a more standardized customer care and more cost efficient service than here.

Great support!

Nice
I lovee

I finally took the plunge and will begin my journey in a few days. For a few weeks I was on the fence about starting and committing to Yucca, but it was the encouragement that I received from Vince and Hannah that made me feel comfortable enough to move forward. They were patient, understanding and we're not pushy at all which I really appreciated. After doing my own research, I am confident and comfortable with my decision making Yucca my provider for GLP-1.

Any time I had an issue or question, someone responded back in a timely manner. Plus very informative when it came to explaining stuff I had questions to. Highly recommend!!

I have been on this product for a year next month. The weightloss was ok in the beginning however this last 3 month supply I received is not the same. I have food noise and haven't lost a pound. I believe the strength isn't what it says it is. Something isn't right! 1000.00 down the drain. I'm not happy at all

Bianca reached out to me to help me obtain my medication. I wasn’t able to pay right away, and she remained consistent with me until I was. She has shown kindness, professionalism, and was consistent with communication. All customer service representatives should take note from Biana!

Bianca was helpful, communicative, transparent and efficient. I like the lifetime pricing with no ongoing commitment to hit your goals. The app is easy to use and the customer service is impeccable.

I ordered the product the first time I didn’t receive it and I got the product they resend it instead of using it. I didn’t lose anyway I called. I let them know and I spent over $1000 in this treatment that didn’t help me at all I left a bunch of emails and calls and messages and I never got any results on this. I don’t recommend it. I don’t think it’s worth as a single month to be paying so much money for something that doesn’t help you at all.

Customer service was great! Bianca helped me every step of the way! I recently switched from another GLP-1 company and I definitely didn't get this same customer service. I would definitely recommend Yucca to my friends and family.

I can’t say enough great things about yucca health! I started my weight loss journey on Thanksgiving Day 2025 I weighed 220 pounds and I’m 5’5! Today I’m 147 pounds! I’ve lost 73 pounds! I feel better more confident and can wear clothes I want to wear! Because of my success two of my coworkers have started their weight loss journey with yucca health as well. I as able to answer all their questions and concerns before they started. They are both loving yucca health as well! I recommend yucca health to anyone wanting to start their weight loss journey. There are no hidden costs, excellent customer service, and very fast to respond.

**Yucca Health — 5/5 Stars**

I am completely satisfied with my experience with Yucca Health. Their team was incredibly responsive and consistently went above and beyond to ensure I was taken care of as a customer. It’s clear they truly value the people they serve and work hard to earn and keep your trust. I would highly recommend Yucca Health for anyone looking for reliable, attentive care and top-notch service!

I have had such a great first experience that I had to come back. Not only do the results actually work but you also get qualified staff to help you all the way. Bianca has been by my side since day one getting me special offers and getting to my goals. I truly appreciate her and her hard work. Thank you so much Bianca cannot wait to see my results this time!

I was a bit unsure, but Bianca from Yucca Health helped me out and was very nice and patient with me. Explained things clearly and answered my questions. Thank you so much.

The customer service was amazing. Thank you to Hannah who was so helpful with my questions.

I’m so happy with the customer service and treatment. Excellent results!!