TryOrivelle Reviews 

3,661
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,928 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website easy to navigate and appreciate the clear product information provided. Many consumers report positive results, noting improvements in their nails and finding the product effective after trying other remedies. However, some people were dissatisfied with the ordering process, frequently encountering unexpected additional items or higher charges than advertised. While some saw quick results, others found the product's effectiveness slower than expected or reported no improvement, sometimes even feeling their condition worsened. Additionally, a number of customers mentioned not having received their orders after a period of time.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers expressing satisfaction and reporting... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Price

Customers had ambiguous experiences with price, with many reporting unexpected charges and discrepancies... See more

User experience

Consumers find the user experience to be generally positive, with many praising the ease of selecting... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges and unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have less yellow nails after a month but I'm using it for fungus and I expected a faster improvement. The publicity images show much worse status then mine and within 3 weeks almost healed well that... See more

Company replied

Rated 4 out of 5 stars

Negotiating the website was pretty straightforward. However, I didn't appreciate being bombarded with other additional products before my final checkout. Then being labeled a fool for continuing to... See more

Company replied

Rated 4 out of 5 stars

I did not want to leave a review, but was tricked into having to do it following answering a survey offering the chance to win $250 if I did so, then had to leave a review once I finished in order to... See more

Company replied

Rated 4 out of 5 stars

After a couple of months, the product seems to work. For anyone w/ unsightly nails, I assume that is the only thing that matters. My nails are far from perfect (or even presentable) yet, but I can s... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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3.6

All reviews

(3,661)

3,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never ever buy anything from these…

Never ever buy anything from these people they are scamming you. You try to order one pen and they automatically send you 3
My daughter ordered me a pen and had £60 taken out of her bank. When trying to raise a complaint they said it had already been shipped,she had ordered wrong, it was her fault etc, YOU HAVE BEEN ⚠️ WARNED THESE PEOPLE ARE FRAUDSTERS.!!!!!!!

July 22, 2026
Unprompted review
Rated 4 out of 5 stars

Short and to the point.

July 20, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Gary,

Thank you for taking the time to share your wonderful feedback! We truly appreciate your support.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our team at customercare@tryorivelle.com. We're always happy to help.

Warm regards,
Orivelle Team

Rated 5 out of 5 stars

Great after sale help.

July 18, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Clare,

Thank you so much for your kind feedback! We're delighted to hear that you had a positive experience with our customer support. We truly appreciate your support.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our team at customercare@tryorivelle.com. We're always happy to help.

Warm regards,
Orivelle Team

Rated 5 out of 5 stars

Good advertising

Good advertising. I trust the expense will be worth it.

July 22, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Ted,

Thank you for your kind feedback and for choosing Orivelle! We truly appreciate your trust and support, and we hope you have a great experience.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our team at customercare@tryorivelle.com. We're always happy to help.

Warm regards,
Orivelle Team

Rated 5 out of 5 stars

...i Appreciate the Opportunity to…

...i Appreciate the Opportunity to Purchase the Much Needed Great ORViLLE Foot Fungus product after being rejected a few times by circumstances Beyond my control!!!...ThankYou!!! Sincerely, Grateful ...805.618.4221

July 20, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Michael,

Thank you so much for your kind words and for choosing Orivelle. We're truly grateful for your support and are delighted that you were able to place your order. We hope you have a great experience with your purchase.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our team at customercare@tryorivelle.com. We're always happy to help.

Warm regards,
Orivelle Team

Rated 1 out of 5 stars

They do not stand behind what they…

They do not stand behind what they claim. They added extra items to my cart and I immediately contacted them, within minutes, and they said it was too late to change or cancel. I opened a dispute with PayPal and they closed the dispute within 2 days saying it was authorized, which it was not. Now they refuse to give me their return address to return the items - new and unopened. My first order was weeks ago and I thought I'd try it a little longer, so re-ordered and that's where the problems started. I changed my mind and decided it just wasn't worth it. Not only did the product not do anything after weeks, now I'm having to go thru this entire hassle. Reading all the glowing reviews, they must be paid employees to write those reviews. Do Not Buy Into This! I'm sorry I did!

July 12, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Vicki,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.

Unfortunately, we weren't able to locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested some additional information through Trustpilot. Please complete the requested details so our team can look into your order right away.

If it's more convenient, you're also welcome to email us directly at customercare@tryorivelle.com with your order ID or any additional information that may help us locate your purchase. Our team will be happy to assist you and work toward a resolution.

Warm regards,
Orivelle Team

Rated 1 out of 5 stars

TERRIBLE PRODUCT

TERRIBLE PRODUCT, DONT USE. THEY DONT REFUND AND JUST KEEP TAKING MONEY FROM YOUR ACCOUNT. I HAVE HAD TO SPEAK TO MY BANK ABOUT IT.

May 1, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Monica,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.

Unfortunately, we weren't able to locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested some additional information through Trustpilot. Please complete the requested details so our team can look into your order right away.

If it's more convenient, you're also welcome to email us directly at customercare@tryorivelle.com with your order ID or any additional information that may help us locate your purchase. Our team will be happy to assist you and work toward a resolution.

Warm regards,
Orivelle Team

Rated 5 out of 5 stars

No rush - take your time

I could take my time and make sure I was getting what I was looking for.

July 22, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Phyllis,

Thank you for your kind feedback! We're so glad to hear that you had the time to explore and choose the option that felt right for you. We truly appreciate your trust and support.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our team at customercare@tryorivelle.com. We're always happy to help.

Warm regards,
Orivelle Team

Rated 1 out of 5 stars

Warning about ORIVELLE !!

I take this opportunity because I want to ring a bell about this company selling toenail fungus pens, I stumbled over their add on FB and the add was saying, buy 3 and get 3 for FREE and pay just $9.99 each. So, this means that they should have charged me $29.97. No way, once they got my credit card details, that was it, they charged me for all of them. I advise everybody to stay away from them. Besides, I have to say that it is not the first time when buying something on FB I got stung. My advice is: do not buy on FB unless the seller is in Australia. Also, I do not know how good this product is, I was asking myself If Orivelle is so good, why somebody needs to take 6 pens?

June 18, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Stefan,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.

Unfortunately, we weren't able to locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested some additional information through Trustpilot. Please complete the requested details so our team can look into your order right away.

If it's more convenient, you're also welcome to email us directly at customercare@tryorivelle.com with your order ID or any additional information that may help us locate your purchase. Our team will be happy to assist you and work toward a resolution.

Warm regards,
Orivelle Team

Rated 1 out of 5 stars

NO free gift!

Firstly, I would like to say that I recently ordered my first product and liked the results so far. So when a promotion came along on July 5th, I jumped at it because I could get 8 more pens for a great price plus a FREE gift (anti-fungal serum valued at $34.95). It was a time-sensitive offer (purchase within 24 hours), and I ordered within that time-frame.

When I saw my order, I saw that the free gift was NOT included so I emailed right away to say please could you include this, as it was the offer that I had purchased (I used the "redeem your offer" link). NO reply?!! So when the order arrived a week later (with NO free gift), I emailed again. Again, NO reply?!!

Eventually after emailing a third time, someone replied saying that the FREE gift was not in the original order and they can only ship what was originally ordered! I explain THEIR mistake of not including it in the original order, that I did email them before delivery to say that my free gift was missing (with no reply), and that I emailed again once I received the order with the free gift missing. They said that they would review this further but NO reply again?!!

You cannot advertise something, get clients to order what they think they are promised, then not honor it! That's deceitful and fraud! You need to correct this!

July 5, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Ling Li,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't what you expected.

Our support team has already sent you an email and is eager to help resolve your concerns. When you have a chance, please check your inbox (and your spam or junk folder, just in case) for our message.

If you haven't received it, please feel free to reach out to us directly at customercare@tryorivelle.com, and we'll make sure your concerns are handled as quickly as possible.

We appreciate the opportunity to assist you and look forward to helping resolve this for you.

Warm regards,
Orivelle Team

Rated 4 out of 5 stars

Help for infected feet.

If it really does help her feet!

July 21, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Shirley,

Thank you for taking the time to share your feedback. We truly appreciate your support and are grateful that you chose Orivelle.

Our team is committed to creating products with carefully selected, plant-based ingredients that support the appearance of healthier-looking nails and fit easily into a simple self-care routine. We hope you continue to have a positive experience with Orivelle.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We'll always be glad to assist you.

Warm regards,
Orivelle Team

Rated 5 out of 5 stars

All good experience

All good experience

July 21, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Sharon,

Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you had a good experience with Orivelle.

Our team is committed to providing thoughtfully crafted, plant-based nail care products that support the appearance of healthier-looking nails while making your self-care routine simple and convenient. We hope you continue to enjoy your experience with Orivelle.

If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryorivelle.com. We'll always be happy to assist you.

Warm regards,
Orivelle Team

Rated 4 out of 5 stars

Orivelle Anti-Fungal Pen

The claims from this company to remove a fungal nail infection seem amazing, so I hope that they are true.
If they are not, they offer a full refund, so we shall see, refund or success!

July 20, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Derek,

Thank you for taking the time to share your feedback and for choosing Orivelle. We truly appreciate your trust and are grateful for the opportunity to be part of your nail care routine.

We're committed to providing a product made with carefully selected, plant-based ingredients that supports the appearance of healthier-looking nails while being simple and convenient to use. We hope you have a positive experience as you continue using it.

If you have any questions or additional feedback along the way, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We'll be happy to assist you.

Warm regards,
Orivelle Team

Rated 4 out of 5 stars

Good reviews so decided to try the…

Good reviews so decided to try the product.

July 20, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Mr Keri,

Thank you for taking the time to share your feedback. We truly appreciate you choosing Orivelle and giving our product a try.

We're delighted to have the opportunity to support your nail care journey with our carefully selected, plant-based formula, designed to support the appearance of healthier-looking nails in a simple and convenient way. We hope you have a positive experience with your purchase.

If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We'll always be glad to assist you.

Warm regards,
Orivelle Team

Rated 1 out of 5 stars

Don’t believe what you read

Don’t believe what you read, reviews sounded fantastic, a con when ordering, i ordered 1 pen to try, checked the order to see the site had ordered a lit more , o er 6 pens. I contacted customer service….plain awful, never got my refund. Used the pen twice a day as direct…..nothing 6 months on, nails still the same…no difference at all. Stay well clear, i feel ive been conned out of money i could barely afford

February 2, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Tracy,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.

Unfortunately, we couldn't locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested some additional information through Trustpilot. When you have a moment, please fill it out so our team can look into your case right away.

If it's more convenient, you can also email us directly at customercare@tryorivelle.com with your order ID or any additional details, and we'll be happy to assist you as soon as possible.

We appreciate the opportunity to make things right and look forward to hearing from you.

Warm regards,
Orivelle Team

Rated 4 out of 5 stars

I had a problem understanding the…

I had a problem understanding the offers
Ended up spending more than I wanted
Excellent communication

July 20, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Christine,

Thank you for taking the time to share your feedback. We truly appreciate you giving Orivelle a try and are grateful for your kind words about our communication.

We're sorry to hear that the offers were a little difficult to understand and that you ended up spending more than you intended. Your feedback is valuable to us, and we'll keep it in mind as we continue working to make our offers and promotions as clear and straightforward as possible.

If you have any questions about your order or need any assistance, please don't hesitate to contact our support team at customercare@tryorivelle.com. We'll always be happy to help.

Warm regards,
Orivelle Team

Rated 1 out of 5 stars

Refund recieved with thanks

The company ORIVELLE or Orivel should not be allowed to operate I have been robbed of £41.94 And £35.97 for pens I was not aware of ordering due to unscrupulous tactics at the checkout despite returning tracking to warehouse NO REFUND although fraudulent promises have been made Do not touch this company

July 21, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Sue,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.

Unfortunately, we couldn't locate your order using the details provided in your review. To help us assist you as quickly as possible, we've requested some additional information through Trustpilot. When you have a moment, please fill it out so our team can look into your case right away.

If it's more convenient, you can also email us directly at customercare@tryorivelle.com with your order ID or any additional details, and we'll be happy to assist you as soon as possible.

We appreciate the opportunity to make things right and look forward to hearing from you.

Warm regards,
Orivelle Team

Rated 5 out of 5 stars

Excited about getting rid of my toe…

Excited about getting rid of my toe fungus

July 20, 2026
Unprompted review
TryOrivelle logo

Reply from TryOrivelle

Hello Meg,

Thank you for taking the time to share your feedback. We truly appreciate you choosing Orivelle and are excited to be part of your nail care journey.

Our team is committed to creating products with carefully selected, plant-based ingredients that support the appearance of healthier-looking nails while being simple and convenient to use. We hope you have a positive experience with Orivelle.

If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We'll always be glad to assist you.

Warm regards,
Orivelle Team

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