This is our fourth trip booked with TripMasters. They are the absolute best! Rizalinda helped us book the trip and manage any concerns that came up. She is wonderful and so knowledgeable. Customer ser... See more
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Review summary
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This is our sixth Tripmaster trip. We have had consistently great experiences. There's never been any issues with flights or hotels. The variety of hotel and air options makes booking incredibly flexi... See more
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This is our second Tripmaster planned and experienced vacation. Everything went extremely well. Not one single issue. 100% perfect. Highly recommend this outfit especially for more exotic destinations... See more
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Tripmasters is always so responsive and helpful. Anything is possible. Rates are so reasonable. On our recent trip to Greece and Italy they worked with us to book a cruise in the middle of our trip. W... See more
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Company details
- #34 of 80 best companies in Tour Operator
- #12 of 29 best companies in Tour Agency
- #71 of 204 best companies in Travel Agency
- #11 of 54 best companies in Travel Aggregator
About Tripmasters
Written by the company
Since 1984, Tripmasters has been a leading online travel agency, offering flexible, affordable, and convenient travel solutions. Whether you're planning a European adventure, a South American tour, a romantic getaway, or a luxury escape, our user-friendly online platform ensures an efficient booking experience.
By leveraging cutting-edge technology and deep industry expertise, Tripmasters ensures a hassle-free booking experience while offering exceptional value. Their extensive network of trusted travel partners and curated quality hotels enables them to deliver high-quality accommodations, convenient flight options, and thoughtfully selected experiences tailored to individual preferences.
With an extensive selection of Europe travel packages, you can visit iconic cities and hidden gems in countries such as Italy, France, Greece, and Germany, to name a few. If you dream of an adventure in Central America, the Costa Rica Guided tours deliver immersive experiences in richly diverse landscapes. For travelers eager to discover Asia and South Pacific, Tripmasters provides exciting options in Japan, Thailand, China, Indonesia, India, Australia, and New Zealand, offering cultural experiences and historic sites. The Caribbean and Mexico are also popular choices with packages to Jamaica, the Dominican Republic and Mexico’s sun-kissed resorts. Start your journey today and experience the world your way with Tripmasters!
Our Mission and Values
Written by the company
- Our Mission:
- We're here to create customers who love us, so much so they keep coming back and tell everyone they know. This success empowers us to support our team and make a real difference for others.
- Our Values:
- • Continuous Improvement: We believe in constantly enhancing our products and services. • Integrity: We are honest in all our dealings with customers, employees, and partners. • Purpose-Driven: We believe our business has a higher calling than just profit. • Employee Well-being: We invest our success back into our team, continuously improving their lives. • Global Impact: We are committed to increasing our contributions to UNICEF and Children Incorporated, supporting children in disadvantaged communities worldwide.
Why Tripmasters?
Benefits
Expertly Crafted Multi-Destination Itineraries
You're in control of creating a multi-destination itinerary. Many flights, hotels, and transportation options are available to choose from.
Fast, Flexible & Easy Online Booking
Our online booking platform makes it easy to find and book your dream vacation in just a few clicks. With flexible payment options you can book with confidence.
Great Deals and Prices
Get the best value for your money with our competitive prices and exclusive deals on a variety of travel packages.
Dedicated Customer Service team
Our dedicated customer service team is available to assist you with any questions or concerns you may have before, during, and after your trip. 7 Days a Week from 8 AM to Midnight ET.
Contact info
8730 Georgia Ave Suite 600B, 20910, Silver Spring, United States
- 1-202-349-7579
- tripmasters.com
Private Affordable Stress Free Trips
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We've used Tripmasters 4 times
We've used Tripmasters 4 times. Our latest trip was Rome, Florence and Venice. We have become seasoned in our selections. Tripmasters is an excellent company and does a great job setting us on our way reasonably. The choices offered are clear and upgrades for flights and hotels are clear and easy if you choose. Excursions are available should you choose. Can't go wrong. Kevin Moore
August 27, 2026
easy to follow
August 22, 2026
Reply from Tripmasters
Hi Phyllis!
Thank you for your wonderful feedback! We’re so glad you enjoyed the destinations and activities, and that our team was readily available whenever you needed assistance.
It was a pleasure to be part of your journey, and we hope to help you plan another memorable trip in the future!
Warm regards,
TripMasters Inc.
We will not be using Tripmasters again
We will not be using Tripmasters again. I have used this company several times to book my European vacations, but no longer. I spent over 4 hours on the phone with them when I checked into my hotel in Vienna which had non functioning air conditioning. The hotel lied and said it was working so my family suffered all night long. The next day the hotel said the entire second floor was without air and that it would be fixed later that day. Shame on Tripmasters for not helping us move hotels to one with a working air conditioner. This hotel that was recommended by Tripmasters also had holes in the sheets and rips in the furniture. The quality control has significantly gone down hill with Tripmasters.
August 2, 2026
Unprompted review
Reply from Tripmasters
Dear Jessica,
We are truly sorry that your experience did not meet the standards you have come to expect from us, particularly after traveling with us several times in the past.
We understand how upsetting it must have been to deal with an air-conditioning issue during your stay, and we regret the frustration this caused you and your family.
Our teams work with the hotels to address reported issues and explore appropriate solutions, and we are sorry that the resolution in this case left you disappointed. We sincerely appreciate your feedback and the opportunity to learn from your experience.
Sincerely.
TripMasters Inc.
Reply from Tripmasters
Hi Steve!
Thank you for your kind feedback! We’re delighted to hear that you found your trip well organized and had a positive experience using our services.
We truly appreciate your business and look forward to helping you plan your next adventure!
Kind regards,
TripMasters Inc.
Great Trip
From flights to hotels, the whole trip was wonderful.
My only suggestion would be for Tripmasters to continue improving their website so that it’s easier to search for hotels with features you’re looking for like parking, elevators, AC, etc.
August 30, 2026
Reply from Tripmasters
Hi Jean!
Thank you for sharing your wonderful feedback! We’re so glad to hear that everything from your flights to your hotels made for such a great trip.
We also appreciate your helpful suggestion regarding hotel search features and will be sure to share your feedback with our team. We hope to have the pleasure of helping you plan another memorable journey soon!
Warm regards,
TripMasters Inc.
I have used this website several times
I have used this website several times, and this last time was amazing, again!
August 4, 2026
Reply from Tripmasters
Hi David!
Thank you so much for your continued trust in us! We’re delighted to hear that your latest experience was amazing once again.
We truly appreciate your continued business and look forward to helping you plan many more wonderful trips in the future!
Warm regards,
TripMasters Inc.
The whole process was amazing
The whole process was amazing, from easily booking online to editing the hotel and flight to my liking, the hotel itself was wonderful so close to the Vatican (a 7 min walk) and staff was amazing!
August 21, 2026
Reply from Tripmasters
Hi Sara!
Thank you so much for your kind words! We’re really happy to hear that everything went smoothly, from booking your trip and making changes to your flights and hotel to enjoying your stay.
It’s wonderful to know that you loved the hotel, its location so close to the Vatican, and the staff as well. We truly appreciate you choosing Tripmasters and hope to help you plan another great trip soon!
Kind regards,
TripMasters Inc.
Satisfied repeat customer
We have booked several full trips to Europe (airfare and hotels and some excursions) and have been very satisfied with the booking experiences and the hotels. This trip we were just booking hotels and were very satisfied by the quality of the hotels and their locations. We have used them over the past ten years and are a satisfied repeat customer.
August 8, 2026
Reply from Tripmasters
Dear Connie,
Thank you so much for your continued trust and support over the years! We’re thrilled to hear that you’ve consistently been satisfied with your booking experiences.
It means a great deal to us to have you as a repeat customer, and we truly appreciate you choosing Tripmasters for your travels. We look forward to helping you plan many more wonderful trips in the years to come!
Warm regards,
TripMasters Inc.
This is our fourth trip booked with…
This is our fourth trip booked with TripMasters. They are the absolute best! Rizalinda helped us book the trip and manage any concerns that came up. She is wonderful and so knowledgeable. Customer service is always so helpful and responsive to any questions or concerns that come up. This goes with this trip and all of our other ones. I recommend TripMasters to anyone planning a trip. You can’t get better than TripMasters!
August 17, 2026
Reply from Tripmasters
Hi Angela!
Thank you so much for your wonderful review and for choosing us for the fourth time! We’re especially delighted to hear that Rizalinda was so helpful and knowledgeable throughout the planning process, and we’ll be sure to share your kind words with her.
It’s wonderful to know that our team has consistently been there for you across all of your travels. Your continued trust and recommendation truly mean the world to us. We look forward to helping you plan many more unforgettable adventures!
Sincerely,
TripMasters Inc.
Have usd Tripmasters for 3 European…
Have usd Tripmasters for 3 European trips and have enjoyed them all. Great hotel options as well as guided tours of popular sites. All have been wonderful experiences.
August 26, 2026
Reply from Tripmasters
Hi Dianna!
Thank you so much for choosing us for your three European adventures! We’re delighted to hear that you’ve enjoyed every trip and that our hotel selections and guided tours helped make each experience special.
Your continued trust and support mean so much to us, and we look forward to helping you plan many more wonderful journeys!
Warm regards,
TripMasters Inc.
We love tripmasters
We love tripmasters. They have sent us all over the world many times with no problems.
August 12, 2026
Reply from Tripmasters
Dear Dr. Rx,
Thank you so much for your continued trust in Tripmasters! We’re thrilled to hear that we’ve been able to help you explore so many wonderful destinations around the world.
It means a great deal to know that you’ve had consistently smooth experiences with us. We truly appreciate your loyalty and look forward to helping you plan many more adventures!
Kind regards,
TripMasters Inc.
The overall travel experience with…
The overall travel experience with Tripmasters was awesome. We all loved our hotels and flight schedules and airlines. Thank you so much.
August 18, 2026
Reply from Tripmasters
Hi Ceres!
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a great overall experience traveling with us!
It was our pleasure to be part of your journey, and we hope to assist you with many more memorable trips in the future!
Kind regards,
TripMasters Inc.
Tindell Italy 26
Everything went exactly as planned. Highly recommend a website and I am letting everyone know that I come in contact with to use it for their future travel.
August 24, 2026
Reply from Tripmasters
Hi Julius!
Thank you so much for your kind review and recommendation! We’re thrilled to hear that everything went exactly as planned.
It means a lot to us that you’re sharing your experience with others, and we truly appreciate your trust in us. We look forward to helping with your future travels!
Sincerely,
TripMasters Inc.
The best way to plan vacation!
The best way to plan vacation! Tripmasters is amazing, the platform, the flexibility, the tours offered. This is our third multi-country/international trip using Tripmasters and it has been an amazing and easy experience. The value is great and the stress of planning a holiday is gone!
August 24, 2026
Reply from Tripmasters
Hi Daytona!
Thank you so much for your wonderful review! We’re thrilled to hear that planning your international trips with us has been such an easy and enjoyable experience.
Knowing that we’ve helped take the stress out of planning means so much to us. Thank you for choosing us for your third trip, and we can’t wait to help with the next one!
Kind regards,
TripMasters Inc.
Tripmasters is always so responsive and…
Tripmasters is always so responsive and helpful. Anything is possible. Rates are so reasonable. On our recent trip to Greece and Italy they worked with us to book a cruise in the middle of our trip. We needed to end our trip early. They assisted us in getting return flights at a very reasonable rate for the next day AND secured refunds from our hotel and excursion. This is our 3rd time using them and always a great experience.
August 24, 2026
Reply from Tripmasters
Dear Denise,
Thank you so much for your continued trust in us! We’re thrilled that we were able to support you and adapt your plans when things changed during your Greece and Italy trip.
It means so much to us that this was your third trip with us and that you’ve continued to have great experiences. We truly appreciate your loyalty and look forward to helping you plan many more adventures!
Sincerely,
TripMasters Inc.
Italian trip - Milan, Florence, Venice, and Dolomites
Everything was planned out for us, we just had to choose and/or confirm our choices. Hotels were safe and clean. There was an issue with our water taxi for the 5 of us in Venice but it ended up getting worked out. Experience was wonderful and we will use again.
August 11, 2026
Reply from Tripmasters
Dear Customer,
Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful experience and that we made planning your trip easy and stress-free. We’re also glad the water taxi issue was resolved smoothly!
We truly appreciate your trust and look forward to helping you plan your next adventure!
Kind regards,
TripMasters Inc.
TripMasters was flawless!
We were incredibly apprehensive about the site and its ease and convenience, thinking it was too good to be true. But everything was amazing, easy, and at an incredibly great price.
TripMasters planned our Yucatan Peninsula trip down to the last detail, allowing us to select from hotels and events that perfectly suited our needs. Not one element went wrong.
Our trip was genuinely complex: international flights, three different cities, each with an excursion, transfers between each location, and a different airport at the start and end. That's international airfare, three cities, four transfers, three excursions, and two airports, all coordinated flawlessly by TripMasters. The hotels matched our expectations exactly, even with the upgrades we selected. Every transfer arrived on time with professional, responsible drivers. Our excursions were expertly guided, on time, and stunning. Martin brought profound knowledge of Mayan heritage and culture to Chichen Itza, while Alex brought an anthropologist's perspective to Tulum that was equally memorable.
TripMasters is now our go-to website, and we can't wait to tell our friends and family about it!
August 10, 2026
Unprompted review
Reply from Tripmasters
Dear Customer,
Thank you so much for sharing your experience with us! We’re thrilled to hear that your Yucatán Peninsula trip was everything you hoped for and that the planning process was easy and seamless from start to finish.
It’s especially rewarding to hear that the itinerary, accommodations, transfers, and excursions all came together so smoothly.
Most of all, we truly appreciate that you’ve chosen us as your go-to for future travels and that you’d recommend us to your friends and family. That means a lot to our entire team!
We look forward to helping you plan your next adventure!
Warm regards,
TripMasters Inc.
Thanks so much!!
Thanks so much. We had a really lovely trip to Central Europe at a great price. Phone representatives were polite, smart, detail oriented and decisive.
July 23, 2026
Reply from Tripmasters
Dear Customer,
Thank you so much for your kind review! We’re delighted to hear that you had a lovely trip to Central Europe and were happy with the value of your experience.
It’s wonderful to know that our representatives were able to assist you with the care, attention to detail, and professionalism we strive for. We truly appreciate your trust in TripMasters and hope to help you plan another memorable journey in the future!
Warm regards,
TripMasters Inc.
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