Tom Tours Services Reviews 

248
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

A special thanks to Lucia from Tom Tours, who helped us with the booking process—her service was awesome and made everything even easier. She help us book an Airbnb house in Puerto Vallarta, Mexico... See more

Rated 5 out of 5 stars

My experience was great because we were given support throughout our whole trip. We always felt so good knowing someone was there for us. Thank you Julieth for making our vacation go so smoot... See more

Rated 5 out of 5 stars

Our tour guide was phenomenal. He took his time with us, and explained very well different things about the culture. He even took the effort to talk to my daughter in English and made sure we were... See more

Rated 5 out of 5 stars

From beginning to end it was an amazing trip! The weather was perfect for touring it was fall-like temperatures. You must bring layers to make sure you have the change in climate covered. 2 weeks c... See more

Company replied

Company details

  1. Travel Agency
  2. Flights Search Site
  3. Hotel

Information provided by various external sources

Tom Tours was founded 35 years ago as an affordable travel solution for the Latin American community. Today, we are happy to provide our services throughout the entire New York Metro Area as well as on online on www.tomtours.com. Our exclusive airfare to Latin America allows us to constantly provide the best deals on airfare as well accommodations and tours.


Contact info

5.0

Excellent

TrustScore 5 out of 5

248 reviews

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5.0

All reviews

(248)

1 review in the last 12 months

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Rated 5 out of 5 stars

Always fast and easy

Communication with my agent has always been fast and easy. Great service, good prices and follow up by my agent. It saves me a lot of time. Excellent.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever!!

A special thanks to Lucia from Tom Tours, who helped us with the booking process—her service was awesome and made everything even easier. She help us book an Airbnb house in Puerto Vallarta, Mexico for Christmas and our experience was fantastic. The house was absolutely beautiful, exactly as described, and we had no issues whatsoever during our stay. Everything went smoothly from check-in to check-out, making our trip stress-free and enjoyable.

Tom Tours Highly recommended for anyone looking help in the travel needs!!a relaxing and reliable stay in Puerto Vallarta!

December 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Turkey in the fall

From beginning to end it was an amazing trip! The weather was perfect for touring it was fall-like temperatures. You must bring layers to make sure you have the change in climate covered.
2 weeks cover most of the country. Now I may go back to the cities I want to stay longer.

October 19, 2022
Unprompted review
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Reply from Tom Tours Services

Linda we are so happy to hear about your wonderful experience and truly value your amazing review. We strive to make our experiences as immersive as possible for the best possible value and appreciate great feedback like yours. Thank you!

Rated 5 out of 5 stars

Wonderfull

My husband and I are thankful for the great service during all our tour to Egipt, especially all the team kind and helpful.

November 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Our tour guide was phenomenal

Our tour guide was phenomenal. He took his time with us, and explained very well different things about the culture. He even took the effort to talk to my daughter in English and made sure we were comfortable and safe.
The hotel was amazing, great staff, great food and the rooms were very clean and comfortable. The location was accommodating, for example we were able to walk to the Angel and look at all the beautiful skull statues along the way. Which was a great addition to our Day of the Dead celebration. We also walked all of the Reforma and experience good food and energy.
I look forward to other tours in the future.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great

Always get the best deals and the best customer service

September 25, 2019
Unprompted review
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