Nice app and easy enough onboarding but so much email and call spam. You've barely set up your account and immediately you start getting bombarded with calls and emails about additional services. I pr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Polite, respectful. Clear about the purpose of the call. Understood my concerns Was not too pushy. Gave good detail about the offer. Unfortunately I received the Tide message about receivi... See more
Opening an online account with Tide was really easy and very quick. All of the services are easily accessible once you learn how. Help has always been at hand to guide me through the more difficult st... See more
Hi Team Tide, Thank you for getting in touch, and I appreciate the follow-up regarding my first transaction. The transaction itself was completed successfully, and I’m pleased to have b... See more
Company details
- Bank
- Alternative Financial Service
- Business to Business Service
- Eftpos Equipment Supplier
- Financial Institution
About Tide
Written by the company
Tide supports a community of over 1.5 million small businesses and is on a mission to be the leading all-in-one financial platform that saves you time and money. Whether you're just starting or looking to grow and scale, our business accounts are designed to help you at every stage of the journey.
Open a Tide business account and manage your finances 100% online. You'll get:
- No monthly fees 💸
- FSCS protection up to £85,000
- An instant access business savings account
- Built-in accounting software & invoicing
- Simple payment solutions
Zero fuss, one platform. Join Tide today and be a part of one of the UK's fastest-growing fintechs.
Apply online to open your business bank account in minutes!
Tide Plus: the account for growing businesses
Written by the company
- Upgrade to Tide Plus and unlock extra features
- Tide Plus is the perfect account as you scale up. Enjoy priority phone support, a 24/7 legal helpline, 20 free transactions per month and one free expense card for a member of your team.
Set up your company for just £14.99
Start your company and your Tide account in one g
Register your company and open your Tide business account at the same time. It’s fast, secure, and only £14.99 – instead of around £100 via Companies House.
Contact info
United Kingdom
- hello@tide.co
- tide.co
4.4
Excellent
38K reviews
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Great for me
I applied months ago, like the old bank days they looked at my account and agreed an amount, now it’s there in the background when I need it, no forms and checks, just great
September 4, 2026
Amazing that’s all I can say
May 4, 2026
Very helpful and quick responses
Very helpful and quick responses, thank you Steven
September 1, 2026
My experience with aiswarya was great…
My experience with aiswarya was great she was helpful and gauided me every step. She was very polite and friendly.
September 4, 2026
Unprompted review
Great customer service.
September 4, 2026
So far my experience has been Great
So far my experience has been Great! I must mention how helpful the team has been especially 'Georgi' took time to understood my concerns then went above & beyond to resolve them.
September 1, 2026
Sudhir helped me resolve my concerns…
Sudhir helped me resolve my concerns with an account breach attempt swiftly and used the bank in-app comms to verify authenticity.
September 4, 2026
Great support
Contacted the fraud team as I received scam calls relating to my tide account and they were able to quickly sort things out, Iris was very helpful and efficient in securing my account.
September 4, 2026
Gerald was really helpful following a…
Gerald was really helpful following a fraud concern
September 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Absolutely awful software
Absolutely awful software. Can't do my VAT. Contacted customer service over a week ago and no help. Have to find a software to use last min so HMRC don't charge me for missing the deadline.
September 1, 2026
Unprompted review
Reply from Tide
Hi Hal, it is frustrating when things aren't working the way they should. Especially when you need the app to do your VAT tasks to meet deadlines.
It's never our intention to leave you without resolution and cause you delays.
We'd like to further look into this.
An email titled 'Request for information about your experience' has just been sent to you
Once we hear back, we'll prioritise this with the team.
Update: Thanks for providing your details.
We'll now proceed as per the above.
Thank you TIDE
I was very lucky that my son helped me to set it up. I had struggled for one evening bu he was able to sort the whole thing from business set up and bank account and website in less than half an hour. Thank you Tide! You saved me so much time and effort to establish my new publishing business!
September 3, 2026
Spoke to Joseph who was just super…
Spoke to Joseph who was just super helpful and went through in detail everything I needed to know and where to click through the App. Thank you Joseph for your thorough help!
September 4, 2026
Said answered and solved my query
Said answered and solved my query
He was very clear and explained everything very well
September 2, 2026
Thoroughly explained the various plans
Thoroughly explained the various plans, keen to answer every questions.
September 4, 2026
Just wanna give a feedback regarding…
Just wanna give a feedback regarding Frida she’s a very professional very polite and very helpful woman. I really enjoying to call her and she helped me out very positive way from me. She have 10 out of 10.
September 4, 2026
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