I appreciate that this service is available. I did get an appointment very quickly which in this medical climate is amazing. The doctor was very good and thorough. I gave it four stars because he did... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The fact that I did not have to travel anywhere and wait in line is it self amazing, I’m only not giving full star because my appointment was at 3:30 and I received a call by 3:30 but waited for 20 mi... See more
Company replied
Used TIA Health whilst in Ontario on holiday. Got same day virtual appointment and the price wasn’t too high (much cheaper than going to a walk in clinic). So glad the pharmacist recommended TIA to me... See more
Company replied
I had a really positive experience. Ashna was kind, compassionate, and very helpful, and Dr. Marsha followed up promptly, which made me feel supported and cared for. They provided genuine customer ser... See more
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Company details
Written by the company
Tia Health is one of Canada's largest telehealth platforms, focused on modernizing healthcare and making it more accessible. Our mission is to positively impact health outcomes by leveraging technology to empower patients and providers. We are proud to offer services at no cost to patients for applicable services with a valid health card from British Columbia, Alberta, or Ontario.
Contact info
Canada
- tiahealth.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Doctor was personable and was really…
Doctor was personable and was really nice and made the experience not feel like a doctor appointment :) thank you Doctor!
September 6, 2026
Thank you Dr. Velikovsky
Dr. Velikovsky was very helpful and professional. I was given all the help I needed within a few minutes. A few minutes was all it took for me to start feeling better. Dr. Velikovsky listened to me. I'm grateful for this service to be available. My appointment was at 9pm, convient after the kids are sleeping. Where can you get a doctor that late except this service. Thank you!
September 5, 2026
Amazing help!
With doctors and hospitals so overwhelmed, it was wonderful to be treated for a "minor" issue without adding to the burden. The doctor who saw me was very easy to understand, was to the point , and didn't make me feel like I was wasting his time. Thank you so very much for your care!
September 6, 2026
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No family doctor
Always easy tonget an appoitment to meet my needs. No family doctor makes managing health needs a challenge, TIA helps remove some barriers.
September 3, 2026
Was great!!
September 3, 2026
This service was very timely and the…
This service was very timely and the website form was easy to complete. I would recommend it to others. Appointment choices were wide ranging and you have a choice of doctors. I think it is important for users to give as many details as they are able to help the doctor assess your health problem. My only concern was the lateness of my call. But I did have a good experience and would use this service again.
September 6, 2026
The phone call was 45min late.
The phone call was 45min late, after it was rescheduled an hour from my original time, 2hrs before it was suppose to happen.
September 5, 2026
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A great service provided
The initial set up made the appointment go quick and was efficient. First time using this service. I was impressed.
September 2, 2026
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Thank you Tia
The doctor I had today was efficient, I was very pleased. Thank you for your services
September 6, 2026
Highly recommend
Quick and efficient service! I’ve tried several other services in the past, and this one has been the most transparent so far. No hidden costs, and everything was completed the same day. Great for non-urgent health concerns and will save you hours of having to wait in a walk-in clinic, especially if you just need a prescription refill.
September 4, 2026
Dr Ogoma Osanyinlusi
Dr. Ogoma Osanyinlusi was sincerely one of the best experiences I have had with a doctor. She listened, she understood me. She made me feel seen. I hope the cream works so I can start feeling better!
Thank you
September 5, 2026
Overall good experience.
September 2, 2026
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Very nice and attentive video call
Very nice and attentive video call. Dr. listened to my concerns.
September 5, 2026
The follow up means a lot
The call was prompt. My request was fulfilled. And the follow up was driven by the dr.
September 3, 2026
A great Dr whom Listens
September 2, 2026
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