Good price, product arrived exactly as described and was well packaged. Installed Linux over the preinstalled Windows so cannot speak for any preloaded software but didn't appear there was any at firs... See more
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Company details
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Thunder Store is your one and only destination for ex-lease, second-hand computers, laptops and other electronics in New Zealand. We pride ourselves in delivering the best possible service, fast shipping and dispatch and, of course, irresistible prices!
Contact info
Gulf Harbour, Whangaparaoa, 0930, Auckland, New Zealand
- hello@thunderstore.nz
- thunderstore.nz
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Lightning quick
I ordered the laptop only 5 days ago, and it arrived in perfect order. Great company to deal with, prompt email responses and photographed copies of the product. Very pleased with the overall service
Well done.
Laptop functions well
Laptop functions well. More marked than photos indicated.
Post was slow.
Package wrapping and the environment?
Great product.
Trade went very well. I'm very happy with the laptop. The communication and advise pre purchase were very helpful. Once I purchased delivery was excellent.
100% satisfactactory
Everything about the transaction was excellent. Queries were answered immediately and in a friendly way (and not full of technospeak!) The laptop ordered arrived quickly and was beautifully packaged. I am thoroughly enjoying using it and confident that it is a quality product as this is not the first laptop purchase I have made from Thunder Store. Congratulations!
Good communication and arrived an…
Good communication and arrived as expected with no damage and exterior issues. The laptop boots good nice and smooth operation, a excellent professional refurbish I would definitely purchase from Thunder Store again AAA+
Poor advertisement
Am happy with the laptop however, it was advertised that the laptop can withstand 5hrs youtube playback while on 50% brightness.
From 100% battery I can barely get an hour of usage on 50% brightness. And I only use it for viewing/responding to work emails.
Cheers
Reply from Thunder Store
Great value and great service
Great value and great service. Well worth the money. Next time I need a new computer I will gladly use you again.
Genuine
A real gem to find the honesty and genuine helpfulness of help at the Thunder store. Refreshing and the whole experience I was helped and listened to. Thanku!
Rare to find such great care and service in today's world.
So Grateful for this quality laptop.
Good deal
Good deal, great condition refurbished device exactly as advertised. Will happily buy future devices through Thunder Store.
Well priced laptop.
Well priced laptop.
Impressed with the speed of delivery.
Great computer.
Fantastic
It was so simple to find a laptop that fit my requirements at a price that I could afford. Delivery was quick and packing was exceptional. The phone service was great as I had a couple of questions and the laptop is pristine. Thank very much
Excellent customer service and great…
Excellent customer service and great product. So helpful and gave good advice. Highly recommend
An absolute pleasure doing business…
An absolute pleasure doing business with this company. Great communication, warranty second to none. Keep up the good work guys.
My order arrived pretty much the…
My order arrived pretty much the following day and arrived extremely well packaged. I received exactly as was advertised and it exceeded my expectations, so thank you very much the team at thunder store for a well packaged well presented and great working PC. I would certainly recommend this store to family and friends.
regards,
Barry van Uden.
Straight up advertising
Straight up advertising. Showing the actual.product and not something that says",looks similar to this"
Delivery and packaging were 👍
Fab customer service & pricing
I was a bit nervous ordering from Thunder Store as I'd never heard of them before! But went ahead due to their competitive pricing and good reviews. I received my laptop within days, and whilst it did have an issue after approx. 1 week, their communication was incredibly quick and useful when trying to identify the issue. I was able to ship the laptop back and they fixed it (replaced the motherboard) at no cost to me apart from shipping it back to them. I've had the laptop back for a week now and it's been going really well. So all in all, I'd really recommend this store based on price, product quality (apart from the hiccup with the first iteration of the laptop), and excellent customer service.
Great purchases, working well, and awesome service
Great purchases for my kids who need computers for school. We really wanted to avoid crappy, cheap computers, but could not really afford 2 x new laptops. So this was a great approach, and they are top-notch and working well after a few months of usage now. Fast delivery, and good service.
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