The Zebra Reviews 

4,947
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,946 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable staff members for guiding them smoothly through complex home and auto policy options. Consumers consistently note that the digital comparison platform makes evaluating different insurance rates remarkably fast and simple while actively saving a substantial amount of money. Some people were dissatisfied with having to repeatedly re-enter their personal information multiple times during broker and website redirects. A few reviewers also mentioned unexpected price fluctuations or notably high final costs compared to the initial estimates provided online.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting agents who are incredibly friendly,... See more

Price

People report positive experiences with price, consistently highlighting significant savings and affordable... See more

Customer service

Users describe positive interactions with customer service, often praising agents for being extremely... See more

Service

Clients share positive opinions on service, highlighting efficient support and significant monthly savings.... See more

User experience

Customers had positive experiences with user experience, consistently praising the fast, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I get most insurance websites out there are brokers, just want your personal info and data, cool, nothing new there, but what sux is having to re-enter the info again and again each time the broker r... See more

Company replied

Rated 5 out of 5 stars

This was by far the best insurance experience I have ever had. most times I've experienced big fluctuations in the price from the quote or them saying one thing in another thing happening,And just to... See more

Company replied

Rated 5 out of 5 stars

I've personally heard good things about Zebra and wanted to try it out for myself. Due to my current insurance company raising their rates every year (like most companies do), I needed to search arou... See more

Company replied

Rated 5 out of 5 stars

I used Zebra as I was looking for better prices in home/auto insurance, they were very knowledgeable and helpful. Definitely worth the call. Made my experience much easier with the new policies and... See more

Company replied


Company details

  1. #50 of 117 best companies in Insurance Agency
  2. #20 of 42 best companies in Auto Insurance Agency
  3. #7 of 29 best companies in Home Insurance Agency
  4. #22 of 38 best companies in Insurance Broker
  5. #3 of 9 best companies in Renter's Insurance Agency

About The Zebra

Written by the company

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com.

Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,947)

2,751 reviews in the last 12 months

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Rated 5 out of 5 stars

I always shop for insurance using The…

I always shop for insurance using The Zebra it's fast, easy and affordable without the hassle of unwanted phone calls from other insurance companies. They don't share your personal info. And hands down you will receive the best deal. All the agents are friendly , insightful . I love this company and highly recommend them. Thanks for assisting me with all my needs.

September 2, 2026
Rated 5 out of 5 stars

Great Staff, Great Options

Really enjoyed speaking with the Zebra staff today! They educated me and were really down to earth; on top of that, they got me the lowest auto insurance price I could ask for for my financed vehicle!

September 5, 2026
Rated 5 out of 5 stars

Great job!

I've never had such an easy time changing insurance policy. Zebra staff were knowledgeable, informative, and very helpful. I appreciate that very much. Handled everything for me quickly and seamlessly. Thank you, Zebra!

September 4, 2026
Rated 5 out of 5 stars

Highly recommend!!

Laura is amazing!! 🤩 I felt the service was detailed, she asked all the right things, the process was quick and simplistic compared to other companies from before I spoke with, the pricing quote I got was good too, so I am a fan of Zebra, and would highly recommend their services to others. 👏

September 4, 2026
Rated 5 out of 5 stars

Derek was fabulous

Derek was fabulous! Got me switched from a company who was literally taking payments every two weeks out of my account! It was horrible but Derek got me all set up and I couldn't ask for a better customer service rep.

September 4, 2026
Rated 5 out of 5 stars

Awesome Customer Service!

I spoke to two different representatives within your company. The 1st rep was Joe and the 2nd rep was Rachel. I was very impressed with they knowledge, patience and a willingness to assist me. They solved my issues and questions in no time and made sure, I was happy and pleased through the process. Awesome job keep up the fantastic work!!!

September 3, 2026
Rated 5 out of 5 stars

excellent customer service

I spoke to two representatives and they were both very helpful, polite, and knowledgeable. I appreciate how stress free they made it and I ended up with exactly what I needed. thank you very much

September 4, 2026

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