Non-transparent subscription, no support, no cancellation option
I subscribed to Teeberg’s “Virtual Office” service on June 16, 2025, and paid €94.01 via Stripe.
After payment, I received no contract, no terms, no functioning customer portal, and no way to cancel.
The website promotes features that simply don’t exist.
I contacted the company multiple times with no reply.
I also reached out to Verbraucherzentrale, BaFin, and my bank to dispute the charge and stop further withdrawals.
This feels like a trap-based subscription model with zero transparency or accountability. Avoid unless you want to waste time and money chasing your own rights.
Update 01.07.2025
Teeberg only issued a refund after I submitted complaints to my bank, consumer protection authorities, and law enforcement. It was neither proactive nor voluntary, contrary to what they now claim.
What they call a “customer portal” is nothing more than a static payment display — there is no option to manage or cancel the subscription.
At first, I assumed this was just a low-quality service. Then, after realizing I could not cancel or contact them, I began to suspect a subscription scam.
Now, after receiving threats of legal action for simply sharing my experience, I’m starting to wonder whether I’m dealing with an organization that operates more like an extortion ring than a professional business.
The damage to their reputation was not caused by me — it was caused by their own behavior.
I stand by every word of my review.