I was having problems with the set-up system: it instructs that the owner of the phone should put in the phone number of the newly purchased phone but the new phone does not have a phone number yet. (... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #128 of 349 best companies in Software Company
- #5 of 15 best companies in Research and Product Development
About Techless
Written by the company
Our mission is simple: We help you overcome digital addiction, rebuild relationships, and embrace life to the fullest.
That’s why we created Wisephone, our minimalist smartphone solution designed to prioritize everything you need, without the unnecessary distractions. By focusing on essential features that truly matter, Wisephone empowers you to cultivate deeper relationships, nurture your well-being, and pursue your passions. At the same time, it helps restore your sense of freedom from digital overload, enabling you to redefine your relationship with technology.
Break free from the cycle of endless updates and experience a calmer, more mindful approach to modern living. Choose Wisephone™ and discover the liberating power of healthy technology. Join us in this empowering journey!
Contact info
701 Brazos St , 78701, Austin, TX, United States
- 512.676.5496
- hi@techless.com
- techless.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yolani was very helpful in getting me…
Yolani was very helpful in getting me set up,
Yolani was Awesome!
Yolani was a pleasure to work with. She was easy to deal with, provided excellent customer support, and gave clear instructions that helped me resolve my issue quickly. She is a real asset to the company and was a pleasure to speak with throughout the process. I hope everyone at the company upholds the same compassionate and professional standards that Yolani demonstrated. Thank you for the outstanding service!
Ashley was great
Ashley answered all our questions and fix our problem. I appreciate his expertise and ability to troubleshoot.
Yolani helped me through my question…
Yolani helped me through my question patiently and thoughtfully. Very easy and appreciate the timely call back and support. Great company!!
Yolani was great in helping me get my…
Yolani was great in helping me get my Wisephone setup. Very patient and through.
Yolanda was very helpful and was able…
Yolanda was very helpful and was able to resolve my problem quickly
Ashley was so helpful
Ashley was so helpful! I contacted Techless and I was contacted by a friendly, calm customer service representative within a few hours who helped resolve my issue very quickly and easily! Thank you!!
I have been having trouble navigating…
I have been having trouble navigating my account all morning. I finally reached out and called customer service for tech help; there was no answer, but a woman named Yolani promptly returned my call. She navigated me through my issues and was very patient and kind throughout the whole process. Very helpful with things she didn't even realize I needed help with, I was about to be done with Wisephone, but she changed my mind when she showed me the simplicity of what I thought was complicated. Thank you, Yolani! Very kind lady that deserves a bonus!
Yolani is the one who helped us today
Yolani is the one who helped us today. She was very kind and patient with us today and helped us set up our new wisephone. I very much appreciate her!
Great customer service
Their customer service representative Yolani was responsive, helpful, and kind with working through our account.
I had some problems unique to our area…
I had some problems unique to our area and Anthony over a long period of time worked with me until this was resolved. I appreciate his hard work and responsiveness.
Quick, helpful customer service experience
Yolani was really helpful, I called with questions about accounts for two of my kids and she was able to fix my issues right away. She went above and beyond to make sure all my questions were answered and even found an inactive device that I had forgotten about and removed it so I wasn’t getting billed for something I’m not using.
Great customer service!
Great customer service! I got interrupted while setting up my new phone and lost my place. I called and left a message and a short time later Yolani called me back and helped walk me through the rest of the set up. It was so easy and seamless. Very excited about the new phone!
Getting a Wisephone for our teenage son…
Getting a Wisephone for our teenage son was a critical step in helping to reduce stimulation and manage his mental health. Thank you to Jay for support along the way! Wonderful to work with.
Yolani was Great
Yolani was very helpful and made setting up my wisephone II so quick and easy. Phone working great so far.
Tina was phenomenal!
Tina was able to walk me through a full…
Tina was able to walk me through a full phone set up very quickly, kindly, and competently.
Tina was very helpful
Tina was very helpful when I had trouble setting up text messages on my son’s new wisephone! She was very kind and helped me resolve my problem.
Yolani is the best! Wonderful Experience
Wonderful experience. Yolani is AMAZING. She got my problem all sorted out very quickly and I am so grateful to be using my Wisephone. Top notch customer service from Yolani.
Yolani Guided Me…
Yolani was quite helpful in guiding me through the initial setup for the Wisephone 2. After the setup, she expertly led me through the procedures for downloading the new apps and installing the toolbox. Thank you again for your help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.