Tax Defense Network Reviews 

626
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and supportive staff for providing genuine peace of mind and guiding them carefully through stressful financial challenges. People deeply appreciate the responsive customer service, noting that representatives communicate clearly and work efficiently to successfully resolve complex tax issues. Some reviewers were not happy with the lack of resolution and rising costs, mentioning that communication completely broke down after payment. A few individuals also felt that service fees were wasted when expected tax reductions or structured payment plans failed to materialize. Others noted that interest continued to accumulate while waiting for updates.

What people talk about most

Service

Clients share positive opinions on service, noting that everyone was amazing and delivered on their promises.... See more

Customer service

People report positive experiences with customer service, noting that advisors are knowledgeable,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that representatives are... See more

Payment

Reviewers highlight negative aspects of payment, expressing deep frustration after paying for professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tax Defense Network helped me to get through a difficult financial period of my life where I had gotten sideways with the federal government with taxes. My only complaint is the app that is used for c... See more

Company replied

Rated 5 out of 5 stars

Tax defense network was very professional. And was able to accomplish getting me locked into a reasonable payment plan. I highly recommend this company.Their team was very helpful. The team I worke... See more

Company replied

Rated 5 out of 5 stars

Our experience was successful. The whole team was very helpful and responded back asap. They kept us informed during the process. Our case was successfully because of a team that was committed, consis... See more

Company replied

Rated 5 out of 5 stars

Tax Defense Network did an amazing job for me! The assigned tax professional to my case was exceptional and always professional, very responsive and quick to complete things efficiently. I am extreme... See more

Company replied


Company details

  1. Tax Advisor
  2. also in
  3. Accounting Firm
  4. Financial Consultant

Written by the company

Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

626 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(626)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very honest and helpful to me…

They were very honest and helpful to me especially I strongly recommend them to the general public. Miss Marlene is the best.

November 3, 2026
Unprompted review
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Reply from Tax Defense Network

We're thrilled to hear our team made this such a positive experience for you! Thank you for taking a moment to highlight your experience with our Tax Defense Network team.

Rated 1 out of 5 stars

Getting Robo-calls from this company with no easy way to remove

Getting Robo-calls from this company.
I am on the do not call list
They do not give an option to be removed from the call list without having to actually call them. If that doesn't scream "we're a shady company" i don't know what does.

October 29, 2026
Unprompted review
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Reply from Tax Defense Network

Hello, Jason. Our company only reaches out to those who have requested tax assistance and have opted in for contact.

If you would no longer like to be contacted, you may submit an unsubscribe request (located at the bottom of our website) or contact us at info@taxdefensenetwork.com for further assistance.

We sincerely apologize for any inconvenience these communications may have caused and certainly respect your right to opt out of them.

Rated 5 out of 5 stars

Thank you for defending us!

The process of dealing with the IRS is filled with anxiety. Our Tax Defense Professional, Siedah Lake, made a very daunting experience so manageable and seamless. Siedah was responsive, patient, communicative and efficient. She never sugar-coated what we were up against, but she never - ever gave us the sense or impression that our case was hopeless. Siedah was our second tax professional and the difference was like night and day. Although she had all of our documentation in front of her, she took the time to listen to our 'story' of how we got here. We were never made to feel small or irresponsible. Even in the thick of managing our case, I was fixated on the 'next steps'. With poise and professionalism, Siedah and the admin team calmly helped us to not get ahead of the process. It also reassured that she provided us with timing estimates to manage our expectations. Even though our case has come to a close, we were elated that Siedah was with at the finish line. The service and professionalism is REAL! Thank you Tax Defense for defending us!

October 26, 2026
Unprompted review
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Reply from Tax Defense Network

We are thrilled to hear of your positive experience with our Tax Defense Network team. Thank you for your business and this incredible review!

Rated 5 out of 5 stars

Tax Defense network Praise

Tax Defense network is very knowledgeable, professional and concerned about customer satisfaction. Ms Marlene Sainz has been unbelievable and completely auspicious in my dealings with her. The results they have achieved are beyond laudatory. Marlene and Josh Krenlik has also exhibited an understanding of tax law how to best resolve issues with the I R S. Well Done!

October 22, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to hear you are satisfied with your service outcome. Thank you for your business and for taking a moment to review our services!

Rated 5 out of 5 stars

They were very polite

They were very polite, understanding. They were also quick to find a resolution. They were able to make a phone call and have my issue resolved in about a half of day. I super satisfied with the staff and outcome of my situation I was in. So thank you to them!

September 9, 2026
Unprompted review
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Reply from Tax Defense Network

We are thrilled to hear of your positive experience with our Tax Defense Network team. Thank you for your business and this incredible review!

Rated 5 out of 5 stars

I recommend Tax Defense Network highly

I recommend Tax Defense Network highly. They helped me avoid garnishment for back taxes. I trust them to do what they promise. Yamil Perez was my attorney and he is highly proficient at what he does. He was gracious and patient. He took his time explaining the "red tape" and was comforting and reassuring. I would recommend this service.

October 9, 2026
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 2 out of 5 stars

No real contact

They don't contact you with the total amount the IRS claims you owe, if they are going to reduce my taxes, what the balance I owe on my taxes. I have been sending them money for a while now. No statements are being sent to me as I requested.

October 9, 2026
Unprompted review
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Reply from Tax Defense Network

Our team strives to maintain active communication with our clients throughout their customers, but there are times where halts on communication and service may occur as we attempt to resolve internal issues with our clients.

As it seems these concerns were very recently resolved with our team, you can expect to hear from us very soon about your services and we would be happy to provide you with any additional documentation you would like to receive for your records.

We look forward to speaking with you and continuing your services!

Rated 5 out of 5 stars

Working with Bill at Tax Defense…

Working with Bill at Tax Defense Network was an excellent experience. He was prompt in returning all my calls and emails, and I am extremely satisfied with the outcome. Highly recommended!

September 7, 2026
Unprompted review
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Reply from Tax Defense Network

We are happy to hear our team made this a positive and reassuring experience for you! Thank you for your kind words and this stellar review.

Rated 5 out of 5 stars

I had an outstanding experience working with Kenya.

I had an outstanding experience working with Kenya Nored at Tax Defense Network. She is extremely knowledgeable in both business and personal tax preparation, and her expertise made a real difference in resolving my situation with the IRS and NCDOR. Kenya handled everything professionally, communicated clearly throughout the process, and consistently went above and beyond on my behalf. I highly recommend her to anyone needing reliable, expert tax help.

July 22, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to have been your choice of tax resolution specialists. Thank you for your business and this stellar rating for our Tax Defense Network team!

Rated 5 out of 5 stars

Working with Tax Defense especially…

Working with Tax Defense especially Nicole Rosen/Boundless Advisors has been an incredible experience. They transformed our complicated tax situation into complete clarity. Highly recommended for anyone needing reliable tax and financial guidance.

September 15, 2026
Unprompted review
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Reply from Tax Defense Network

It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

A truly wonderful service with amazing staff

I'm so incredibly grateful for Siedah. I was extremely stressed about my tax situation, and Siedah was calm, kind, and reassuring throughout the process of working together. She's also very knowledgeable. I feel as though I got the absolute best outcome possible for both my state and federal taxes, all delivered with such care. I would recommend Tax Defense Network and Siedah specifically to anyone dealing with a difficult tax situation.

September 16, 2026
Unprompted review
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Reply from Tax Defense Network

We're thrilled to hear our team made this such a positive experience for you! Thank you for taking a moment to highlight your service experience.

Rated 5 out of 5 stars

What a great company to work with

What a great company to work with!
I COMPLETELY messed up and didn't do the due diligence I should have, and signed up with this company AFTER I had commited to working with another tax resolution service.
Their agent was kind enough to give me a refund and help me to understand that there ARE so many with "Tax" in their name.
This company should take pride in the integrity their agents demonstrated.
In these times of the mentality that some are trying to get over on someone else, it's refreshing to find a company that operates with honor and integrity.
Steve Podielsky was the agent and deserves to be commended.

August 24, 2026
Unprompted review
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Reply from Tax Defense Network

Thank you for your incredibly kind words. We're happy to hear you received the level of service and integrity we strive to provide to all of our clients. Our team is glad we could help set things right during this moment of confusion.

Rated 5 out of 5 stars

Excellent costumer service

Both of the individuals I worked with Rich and Rafael were very helpful and patient to explain all of the nuances of the tax process.

August 21, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to have left such a positive impression on you. Thank you for your business and this great review!

Rated 5 out of 5 stars

Nice everything went well and everyone…

Paul and Danny were amazing they did any amazing job!

August 20, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to know our team provided you with such a reassuring and positive experience. It's been a pleasure working with you!

Rated 1 out of 5 stars

There was no resolution after 2 1/2…

There was no resolution after 2 1/2 years, I was told I should call the IRS and try to make a payment plan. That's what I thought I paid them to do. Meanwhile my interest and penalties grew and now I owe more. They never offered me an offer In Compromise, when I asked about it, they said I was not contracted to do so, they never said they only worked with the Federal and not my State. All along I thought they were trying to resolve my State.
I'm worse off now than when I hired them and paid them $9,500.00 to do absolutely nothing.

August 19, 2026
Unprompted review
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Reply from Tax Defense Network

We have reviewed this information internally and see that the advisement you were provided was the standard advisement of options provided to each client.
These options are dependent upon their contracted services, resolution goals, and financial circumstances.
Unfortunately, at the time of receipt, you notified our team that you would like to resolve the matter independently.

Of course, we are disappointed you chose not to continue utilizing our services, but we are certainly available if you have remaining questions or concerns. Please contact us at tdncares@taxdefensenetwork.com to be connected with a team member.

Rated 1 out of 5 stars

Zero Customer Service and no Updates

I have hired and payed for their services to help me with my New York tax issue. I could not for 3 months get a person on the phone to discuss my case, and now I open the mail and find my drivers license for New is Suspended for taxes. Before I hired and payed this company I explained they sent me a letter 5 months ago that they will suspend my license and I was assured they would take care of this. Now, no one calls back, they were paid and I have no update and my license is suspended !

August 17, 2026
Unprompted review
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Reply from Tax Defense Network

We understand that each client may experience life changes that impact their ability to proceed with services, but when this occurs, this also impacts our company's progression and ability to assist them.

We understand this escalated step is impactful for you, and we will try our best to resolve it on your behalf. However, as this occurs, we ask that you are patient with our team.

Our records indicate you are in consistent communication with your representative, but we will also reach out to you today if you have additional questions about next steps.

Rated 5 out of 5 stars

They worked really fast

August 11, 2026
Unprompted review
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Reply from Tax Defense Network

Thank you for taking a moment to highlight your experience with our Tax Defense Network team. It's been a pleasure working with you!

Rated 5 out of 5 stars

Nicole Rosen boundless advisors were…

Nicole Rosen boundless advisors were absolutely wonderful. They made my process so easy it was so nice not to have to leave the house to see them. They really took this off my shoulders. Jenn was awesome

July 30, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to know that our nationwide representatives have done such a phenomenal job in assisting you with your tax matters. Thank you for this stellar review!

Rated 1 out of 5 stars

I would not recommend Tax Defense…

I would not recommend Tax Defense Network based on my experience. I hired them with the expectation that they had the expertise to resolve my tax issues, but instead I was left with an unresolved problem that ultimately cost me thousands of dollars.

Communication was inconsistent, updates were limited, and despite paying for professional assistance, I did not receive the results I was led to expect. What should have been a solution became a prolonged, frustrating process with significant financial consequences.

When you hire a tax resolution company, you are trusting them during an already stressful situation. Unfortunately, I felt unsupported throughout the process, and my tax issues remained unresolved while the financial impact continued to grow.

If you’re considering hiring Tax Defense Network, I strongly encourage you to thoroughly research your options, ask detailed questions about their process, and fully understand what services they will actually provide before signing a contract. Based on my experience, I cannot recommend their services.

July 17, 2026
Unprompted review
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Reply from Tax Defense Network

Thank you for taking a moment to rate your experience with our Tax Defense Network Team. We are sorry to hear your outcome has fallen short of expectations and we would appreciate the opportunity to better understand your experience.

Please contact our team at tdncares@taxdefensenetwork.com to discuss this matter further.

Rated 5 out of 5 stars

Nicole Rosen of Boundless Advisors was…

Nicole Rosen of Boundless Advisors was outstanding.
She was very knowledgeable, responsive, thorough and dedicated to helping me. I would recommend her to everyone.

July 17, 2026
Unprompted review
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Reply from Tax Defense Network

It's always a pleasure to hear we've earned our client's recommendation. Thank you for your business and for choosing our team to assist you with your tax matters!

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