Tapiso Reviews 

43
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Rug Store

Written by the company

Tapiso est une entreprise de vente en ligne de décoration d'intérieur en pleine croissance. Nous sommes sur le marché depuis 1991, offrant une large gamme de produits. Nous travaillons avec des fournisseurs, entre autres, de Turquie, de Belgique. Nous vendons des tapis, des tapis de couloir, des tapis de salle de bain et du gazon artificiel. Chez nous vous pouvez trouver ce dont vous avez besoin pour donner du style à votre intérieur. Nous créons des produits qui changent non seulement l'intérieur, mais aussi la vie quotidienne de nos clients.


Contact info

2.2

Poor

TrustScore 2 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(43)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bad serivce

I ordered a rug for our terrace which turned out to be too small (smaller than the measured size) and want to return it within the 30 day window of being able to do so, however the company do not answer emails, nor phones, nor can you contact them via the website. I cannot recommend this company in good conscience.

August 7, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommended!

Friendly and efficient! We are delighted with our new carpet. Exactly as described and delivered promptly. We already have another carpet from the same company, which is equally good quality. Thank you Tapeso!

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a rug from here and when arrived…

Bought a rug from here and when arrived the quality was diabolical like something you get back from Temu, contacted the company so I could return it which they did and was told a refund had been processed and would be in my bank in 2-3 business working days, and guess what a week later still no refund. Luckily I paid via paypal as it's only way I got my money back, even after emailing them numerous times and I was ignored.

So if you want to throw your money down the drain and then get ripped off even further then definitely shop here as they will 💯 not let you down

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Bought an outdoor/indoor rug

Bought an outdoor/indoor rug , I specifically emailed the company to make sure it would be suitable for outdoor use even if it rained, they emailed back to say YES it would definitely withstand rain ,wrong , it’s totally ruined after getting wet overnight

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

We did not like the colour of the rug…

We did not like the colour of the rug we ordered from tapiso. We contacted their customer service to arrange a return, they responded within 24hrs. The rug got collected from my home and the delivery personal also bought the shipping label with him. The rug got collected on 25th of sep and we received the refund on the 3rd of Oct. We are very pleased with tapiso's customer service and ease of return and receiving refund. I would definitely recommend Tapiso.

September 25, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

Low poor quality

I'm a little disappointed with his quality.
firstly, the carpet leaves a strong smell of solvent in the room, even after 1 year I have to air the room every day.
secondly, its surface appearance deteriorates with each passage of the vacuum cleaner, the hairs are crushed in all directions and it's not pretty.

January 26, 2023
Unprompted review
Show reviews in all languages. (43 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look