Sporteis Reviews 

62
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported receiving completely incorrect items, wrong shoe sizes, and experiencing major delivery delays without proper tracking information available. Many people also complained about poor communication, expensive return costs, and unhelpful support when trying to resolve these issues. Some reviewers were happy with the quality of the actual items when they arrived safely. Consumers noted that the footwear provided decent support and felt surprisingly comfortable during daily wear or longer walks. Buyers also found them versatile enough to match casual outfits, appreciating the soft interior and simple design.

What people talk about most

Product

Users describe ambiguous interactions with product, noting mixed experiences regarding quality and delivery.... See more

Quality

Customers had ambiguous experiences with quality, noting both positive and average aspects. Many reviewers... See more

Order

Consumers express deep frustration and dissatisfaction regarding their orders. Many reviewers report... See more

Delivery service

Reviewers express deep frustration and dissatisfaction regarding the delivery service. Consumers consistently... See more

User experience

Clients share ambiguous opinions on user experience, noting that performance feels quite ordinary. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The Asics GEL kayano 31 wide offers good support overall. I did notice less strain after longer walks but it's not perfect.

Rated 1 out of 5 stars

Beware of this website. Probably scam. I think the shoes I received were Fake shoes and not real Nikes. The colours were off. The mesh on the shoe upper was pink and online I can see it... See more

Rated 1 out of 5 stars

I waited for quite a while for my trainers, once received, box was opened to reveal the incorrect trainers. When emailed re incorrect shoes, no response was received.

Rated 1 out of 5 stars

PRODUCT NEVER ARRIVED! And customer service ignored me, gave me a tracking number that did not work and never replied again. I lost 130€ and never received the sneakers.


Company details

  1. #15 of 15 best companies in Sportwear Manufacturer

Written by the company

The majority of customers report a highly positive experience with Sporteis. Shoppers consistently highlight the premium quality of the products, noting that items arrive exactly as described — and often better than expected. Clothing and footwear are frequently praised for their durability, precise finishing, and overall performance. Delivery is another strong point, with many customers mentioning fast, reliable shipping and smooth order processing. The support team also receives excellent feedback, described as responsive, professional, and genuinely committed to resolving any questions or concerns quickly. Overall, customers describe Sporteis as a dependable brand that delivers quality, efficiency, and a seamless shopping experience from start to finish.


Contact info

2.2

Poor

TrustScore 2 out of 5

62 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.2

All reviews

(62)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely terrible transaction

Absolutely terrible transaction. I would beg people not to buy from Sporteis!
The wrong jogger model was sent and the wrong size. I sent many emails, and finally had a promise for a refund which was a lie. No refund or further communication has been received. I am looking at consumer affairs to report this company.

May 12, 2026
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Rated 1 out of 5 stars

PRODUCT NEVER ARRIVED

PRODUCT NEVER ARRIVED! And customer service ignored me, gave me a tracking number that did not work and never replied again. I lost 130€ and never received the sneakers.

May 12, 2026
Rated 1 out of 5 stars

Don't Do It

Well, you asked for it - you sent me the wrong size in an entirely different shoe. They took forever to arrive and when they did they were counterfeit. For a refund you expect me to mail the shoes back at my cost so I've got no shoes and no refund? You get one star because no stars wasn't an option.

May 11, 2026
Rated 1 out of 5 stars

The wrong size and model were sent and there was no reply to my emails

Almost everything that could go wrong went wrong with this order. I ordered a women’s size 11 narrow Brooks Ghost 16 as I have very narrow feet and need a narrow fitting.
I received a men’s size 10 medium fitting Brooks Glycerin 21. The shoes took weeks to arrive. I have emailed all the contact numbers I can find for Sporteis several times to work out how I can rectify the situation and have had no response. I strongly recommend that you do not purchase from this merchant.

May 8, 2026
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Rated 3 out of 5 stars

I have been using the Ascent Stratus…

I have been using the Ascent Stratus Casual Shoes for a week, and they are reasonably comfortable. They offer a decent balance between style and daily wear, although a few aspects feel fairly average overall.

May 13, 2026
Unprompted review
Rated 3 out of 5 stars

I was curious to see what this store…

I was curious to see what this store offers, and it seems like it’s still being set up. The concept appears focused on sports products, which could become promising once everything is fully available, though it currently feels quite limited and underdeveloped.

May 12, 2026
Unprompted review
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Rated 1 out of 5 stars

DONT BUY HERE

PLEASE, Please, Please don't buy here!!
Sporteis sent the WRONG SHOE & WRONG SIZE!
Now I am getting Nowhere with them issuing a refund and return label!
What a dreadful experience that I would wish on no-one!
This Company should not be linked up with SHOP Pay as there is No Protection against this Scam behaviour!
Certainly don't deserve 1 Star!!

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT order anything from Sporteis

DO NOT order anything from Sporteis. This is a poorly run, completely unresponsive and fraudulent company. Their website presents like a sporting goods store in Wisconsin, but if you Google Streetview that address it’s a PO Box building. The credit card charges come from a London LLC but the goods ship from some unknown industrial China location—if you get your item at all. The shipping times are complete nonsense and as close to a fairytale as you’ll ever read. If your package ever does actually arrive, it’s questionable whether or not it is authentic – if it’s even the right item in the first place. In my case, “7-10 days” shipping turned into closer to 7-10 WEEKS, by which time I experienced their customer service that rivals the DMV in a defunded county on a holiday: nonexistent. Inside the box were shoes that were the wrong model, the wrong color, AND the wrong size. I would have been better served using the box they came for footwear than to attempt to make the completely incorrect shoes work on my feet. Their return policy? Yeah, you’re expected to ship back AT YOUR EXPENSE their useless box of rocks they sent you—and shipping to China is a LOT more expensive than the Wisconsin “store” I thought I was buying from. This entire transaction has been a disaster from start to finish and I’m currently disputing it in its entirety with my credit card company. I don’t feel like it’s right to pay MORE for an order return that was not even close to what I was supposed to receive—not that there is anyone from Sporteis answering my emails. I expect to win the dispute simply because I bet they don’t answer my credit card company either. We’ll see. YOU SHOULDN’T – order from somewhere else and do better due diligence than I did.

June 4, 2026
Unprompted review

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