spacetouch.com Reviews 

576
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and knowledgeable staff for providing exceptional support, answering questions thoroughly, and resolving technical issues efficiently. Many consumers genuinely love the advanced skincare devices, noting remarkable improvements in skin firmness, reduced wrinkles, and a brighter complexion. However, some people mentioned that certain devices arrived defective or experienced unexpected technical issues like failing to recharge properly after a short time. A few other people also felt that interacting with customer support could occasionally be frustrating or lacked sufficient instructional guidance for proper device usage.

What people talk about most

Product

Consumers find product to be positive, highlighting its solid build and effectiveness in enhancing their... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and friendly... See more

User experience

Clients share positive opinions on user experience, noting that the devices are very easy to use and fit well... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpful, responsive, and knowledgeable approach... See more

Quality

Customers had ambiguous experiences with quality, expressing a mix of satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ariel was amazing! He showed us the Spacetouch Reviver and how it can improve our facial skin lines and wrinkles by use of the red light therapy to boost collagen production. He also shared with us s... See more

Rated 5 out of 5 stars

I’ve been using my Jupiter One Touch and Vega devices for five years, and they’re an essential part of my skincare and wellness routine. The results are amazing most people can’t believe my real a... See more

Rated 5 out of 5 stars

Customer service has been great! Space Touch stands by their lifetime warranty and exceeds my expectations when it comes to addressing issues with my Jupiter device. Mine has been replaced twice now,... See more

Rated 5 out of 5 stars

I began a warranty registration for Jupiter, it didn't work and my login would not get me into my acct. Shar was adorable and kept walking me through the entire process, we had to do it a couple of... See more


Company details

  1. #15 of 23 best companies in Skin Care Clinic
  2. #2 of 3 best companies in Skin Care Products Vending Machine
  3. #42 of 66 best companies in Wellness Program

Written by the company

THE VISION.THE STORY. We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

576 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(576)

116 reviews in the last 12 months

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Rated 1 out of 5 stars

total scam

total scam. really impressive sales tactics selling you a $200 product for $5k. just run when you see these people

July 23, 2026
Unprompted review
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Rated 4 out of 5 stars

First saw the Solos at the med spa I go…

First saw the Solos at the med spa I go to and loved it! They use it on me every visit! And when you make an account- not only does it make a beauty schedule for you but also does face scans to see progress and give you an age rate. Very cool! Only reason it’s not 5 stars is because I haven’t used it enough to for sure see results.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. They were able to provide me with a new Space touch quickly. The only complaint is I had to pay the insurance to get the new device.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had excellent experience with this…

I had excellent experience with this company and device. Through a friend who is a skin expert, I was introduced to spacetouch. I got the reviver set. It really changed my life. I can also testify of the great costumer service when one of the heads was malfunctioning. This is a life warranty device. HIGHLY RECOMMENDED!

August 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Gift For Anyone!

I bought my mom the Reviver Gold for an early birthday present and she loves it! She’s been using it for a month only and she’s able to see results already. She loves the color of it and how nice and sleek it feels. Her skin looks radiant

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased the Solos Duo from…

I recently purchased the Solos Duo from SpaceTouch and I’m very happy with it. The machine is easy to use and the results have been great so far. I also want to mention their customer service they were very helpful, responsive, and made the whole experience easy. Highly recommend SpaceTouch

July 29, 2026
Unprompted review
Rated 4 out of 5 stars

Customer service was helpful

Customer service was helpful. I wish there were more in-depth instructions on contraindications to using. I have a lot of precancerous cells that are currently being treated. My dr told me not to use the red light, but what about the blue, yellow and green?

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Spacetouch Jupiter

We purchased our Spacetouch Jupiter while on vacation in Waikiki. We honestly brought it home and forgot about it until 6 months ago. And do we ever regret not using it from day 1!!!!

Both my husband and I use our Jupiter EVERY DAY!!

I LOVE the customized skin routine that has been created just for me...my skin with my products! I've done 4 scans & my blemishes have improved immensely and I'm seeing an improvement in my dark spots.

We LOVE our Jupiter and would highly recommend it!! If you don't have one, you need one!

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Filed a warranty claim and received a brand new Jupiter with little to no work on my end. Great customer service and warranty program!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I love my Jupiter

I love my Jupiter. My battery went bad, contacting Spacetouch for my warranty claim was so easy. The return was simple and I received my new Jupiter within 2 weeks.

April 27, 2026
Unprompted review
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Rated 2 out of 5 stars

I bought the revival kit and opened it

I bought the revival kit and opened it. All three heads were damaged and nothing worked. The box was damaged working on getting the warranty to replace the whole kit. Had to send multiple videos to prove have not heard back yet. Hopefully they will replace the system. This has been a huge disappointment. I have not had a chance yet to actually vet the product as it was not usable and very expensive. I bought this from Ariel who was great at selling the machine. We were running late to catch our plane and I did not open the box to look was coming home from Cabo

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Beyond Expectations

I'm using Vega as suggested, and after the 2nd time a friend, who didn't know about my Spacetouch commented on how good my skin was looking. So I broke down and shared my secret. However, the most astonishing thing was that I used it on my hips and lower back, as I have osteoarthritis and degenerative disc disease, and after one treatment I was able to set aside my walker and just use my cane. Amazing pain relief!

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Relaxation and quiet time

The product helps me relax and enjoy some quiet time. I have periferal neuropathy, worse in my legs and back, so I have been pleased with the way he feels and it seems to help along with exercise

July 25, 2026
Unprompted review
Rated 2 out of 5 stars

Overpriced

Was sold Reviver IR+RED, extremely expensive and high-pressure sales tactics. My husband and I have used the Reviver regularly but do not see results.

January 5, 2026
Unprompted review

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