Maya was great, she was so helpful and organised two viewings for me quite fast. The whole procedure was quite different from the one in my country and it was a bit stressful for me, but Maya answered... See more
Company replied
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Review summary
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Gustavo, the person I chatted with was very proactive and helpful! The only negative is that the spacest fee is a bit costly.
Company replied
had a fantastic experience with Spacest, especially thanks to Maya! As a foreigner moving to Florence, I had many questions about the process. Maya was incredibly kind, and professional throughout the... See more
Company replied
Laura was very responsive, efficient, and positive throughout the entire process. She quickly understood what I was looking for and helped me find a room that suited my needs. Communication with her... See more
Company replied
Company details
Written by the company
🌍 Spacest.com – The marketplace for mid- to long-term rentals. Spacest.com is the digital platform that simplifies and secures the connection between those looking for a rental home for periods from 1 to 18+ months and those who want to earn income from their property. 👩🎓 For Tenants 👩🎓 Transparent and instant search: find furnished apartments and rooms in over 30 cities, with verified photos, accurate descriptions, and up-to-date availability. Guaranteed online booking: book directly on the website without calls or emails — the home you choose is immediately confirmed with secure online payment. Clear and digital contracts: all documentation is managed online — you receive a regular contract, valid under local regulations, with no hidden clauses or surprises. International support: designed for Erasmus students, business travelers, and expats — you can book before arriving in your destination city. Spacest Protection: the first month’s rent is held by Spacest and transferred to the landlord only after check-in, ensuring transparency and reliability. 🏠 For Landlords 🏠 No wasted time: publish your listing with the support of a dedicated team. Spacest screens tenants and manages the booking process for you. Guaranteed Rent: monthly rent paid even in case of tenant default. Damage protection up to 3 months’ rent value. Centralized legal and administrative management. Secure and punctual payments: receive rent directly to your account without chasing tenants. Greater visibility: Spacest promotes your property internationally, reaching students, professionals, and expats seeking mid- to long-term rentals. Digital and simplified management: contracts, payments, deadlines, and documents always accessible online, with assistance at every stage.
Contact info
Italy
- spacest.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Expensive but safe
The fee is a bit expensive, but it allows us to be sure to avoid scams.
I have not yet visited the room i booked, but the assistent was very competent and helpful!!
July 22, 2026
Unprompted review
Reply from Spacest
Thank you for your feedback!
We’re glad to hear that you found the service safe and that our assistant was competent and helpful throughout the process. We understand your comment regarding the fee, and we always aim to ensure that our pricing reflects the support, security, and assistance provided during the booking experience.
We hope the next steps go smoothly and thank you for trusting Spacest.com.
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very good person
July 22, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re pleased to hear that you had a positive experience with the person who assisted you. Providing kind and helpful support is always important to us.
Thank you for trusting Spacest.com.
Great timing of services
The service was incredible. I didn't need much help, but Lucina from Spacest.com could see my online activity at the portal and was proactively contacting me at the time of my activity, offering help with my booking, which is cool. Also the agency charges less for their services than a lot of others. Booking process itself was quite smooth and straightforward.
July 21, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re delighted to hear that you appreciated the timing and quality of our service. It’s great to know that Lucina proactively supported you during your booking process and that everything felt smooth and straightforward.
Thank you for trusting Spacest.com.
Great service
At first, I wasn't sure about booking with Spacest, but Leonardo, the person I talked to, was very proactive in helping me to find a great place for me.
July 21, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re very pleased to hear that Leonardo helped you feel confident during the process and supported you proactively in finding the right place. Providing clear, reassuring, and attentive assistance is a key priority for us.
Thank you for trusting Spacest.com.
Reply from Spacest
Thank you for your feedback!
We’re glad to hear that you appreciated the fast and reliable communication. Providing clear and trustworthy support is very important to us.
Thank you for trusting Spacest.com.
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Reply from Spacest
Thank you for your kind feedback!
We’re pleased to hear that you found our support helpful, quick, and kind. Providing attentive and efficient assistance is always a priority for us.
Thank you for trusting Spacest.com.
The booking process was so easy
The booking process was so easy, they have someone that is always ready to assist me whenever I need, with helpful information.
July 20, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re very pleased to hear that the booking process was easy and that our team was available to assist you whenever needed. Providing helpful information and clear support at every step is a key priority for us.
Thank you for trusting Spacest.com.
Reply from Spacest
Thank you for your kind feedback!
We’re glad to hear that you had a nice experience with our service. Providing reliable and attentive support is always important to us.
Thank you for trusting Spacest.com.
Leonardo from Spacest helped me a lot…
Leonardo from Spacest helped me a lot understanding how the platform works and was always ready to answer me
July 20, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re very pleased to hear that Leonardo helped you understand how the platform works and was always available to answer your questions. Offering clear guidance and responsive support is a key priority for us.
Thank you for trusting Spacest.com.
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Chiara is very helpful
Chiara is very helpful, fast response and give clarity for all info even general suggestions.
July 19, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re delighted to hear that Chiara was helpful, quick to respond, and clear in providing all the information and suggestions you needed. Providing transparent and attentive support is very important to us.
Thank you for trusting Spacest.com.
Helpful through chat
Gustavo, the person I chatted with was very proactive and helpful!
The only negative is that the spacest fee is a bit costly.
June 26, 2026
Unprompted review
Reply from Spacest
Thank you for your feedback!
We’re very pleased to hear that Gustavo was proactive and helpful through chat. Providing attentive and practical support during the booking process is a key priority for us.
We also understand your comment regarding the Spacest fee and always aim to ensure that our pricing reflects the level of support, security, and assistance provided throughout the process.
Thank you for trusting Spacest.com.
The team where very responsive and…
Luiza was very responsive and helpful.
July 16, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re glad to hear that Luiza was responsive and helpful during your experience. Providing quick and reliable support is very important to us.
Thank you for trusting Spacest.com.
Awesome service
Awesome service! Very fast replies and everything was super easy and unproblematic. Highly recommend!
July 16, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re delighted to hear that you found the service fast, easy, and smooth. Providing a simple and efficient experience is a key priority for us.
Thank you for your recommendation and for trusting Spacest.com.
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Reply from Spacest
Thank you for your kind feedback!
We’re pleased to hear that you had a great experience with our service. Providing reliable and efficient support is always a priority for us.
Thank you for trusting Spacest.com.
Great & fast service
July 16, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re glad to hear that you appreciated the speed and quality of our service. Providing fast and effective support is a key priority for us.
Thank you for trusting Spacest.com.
Reply from Spacest
Thank you for your kind feedback!
We’re pleased to hear that the process went smoothly. Providing a clear, efficient, and well-supported experience is very important to us.
Thank you for trusting Spacest.com.
I was looking for a roommate in Milan…
I was looking for a roommate in Milan but the appartement I tried to book was booked by someone else some hours ago so I was disappointed. Then Spacest services helped me a lot by showing me plenty other roommates fitting my criterias and I could book another one soon after.
July 15, 2026
Unprompted review
Reply from Spacest
Thank you for your feedback!
We’re glad to hear that, even after the first option was no longer available, our team was able to support you quickly by suggesting other rooms that matched your criteria. Helping users find suitable alternatives and complete their booking smoothly is a key priority for us.
Thank you for trusting Spacest.com.
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the support was very helpful
the support was very helpful and important. the answers were fast and clear.
July 15, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re pleased to hear that our support was helpful and important during your experience, and that the answers you received were fast and clear. Providing timely and reliable assistance is a key priority for us.
Thank you for trusting Spacest.com.
They helped me to find an apartment for…
They helped me to find an apartment for Erasmus
July 15, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re very pleased to hear that our team helped you find an apartment for your Erasmus experience. Supporting students during such an important step is very important to us.
Thank you for trusting Spacest.com.
Laura offers amazing service
Laura was very responsive, efficient, and positive throughout the entire process. She quickly understood what I was looking for and helped me find a room that suited my needs. Communication with her was always clear and straightforward, and she answered my questions promptly.
Also the pricing was transparent from the beginning, with no confusion or unexpected costs. The whole process was smooth and easy, and I would definitely recommend Laura to anyone looking for a room.
July 15, 2026
Unprompted review
Reply from Spacest
Thank you for your kind feedback!
We’re delighted to hear that Laura provided responsive, efficient, and positive support throughout the entire process. Understanding your needs, offering clear communication, and helping you find a suitable room are key priorities for us.
We’re also glad that the pricing was clear from the beginning and that the process felt smooth and easy. Thank you for your recommendation and for trusting Spacest.com.
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