Cruceros SoloCruceros.com Reviews 

4,522
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

As usual ther service provided by Daniel from SoloCruceros was super. This is the second time I ask Daniel help and he was 200%!!

Company replied

Rated 4 out of 5 stars

Very helpful operator Andrea Helped me all the wall thank you

Company replied

Rated 5 out of 5 stars

I have yet to go on the cruise, but the booking process has been smooth. A special mention for Belen Puente - this woman deserves a promotion or a payrise!! - she has been so helpful, kind and, import... See more

Company replied

Rated 5 out of 5 stars

We were assigned a dedicated cruise agent and he was more than dedicated, answered every email within the hour and was just so helpful. I would 100% recommend Solo cruceros.

Company replied

Company details

  1. Cruise Agency

Written by the company

Buscador de cruceros con las mejores ofertas y atención personalizada. Desde 1994 ayudando a buscar, elegir y reservar cruceros al mejor precio.


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4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 96% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(4,522)

951 reviews in the last 12 months

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Rated 5 out of 5 stars

Reservation Service

As usual ther service provided by Daniel from SoloCruceros was super. This is the second time I ask Daniel help and he was 200%!!

January 29, 2026
Unprompted review
Cruceros SoloCruceros.com logo

Reply from Cruceros SoloCruceros.com

Thank you very much for your feedback, Paulo. We’re really pleased to know that this isn’t your first time trusting us and that the service continues to meet your expectations. We look forward to helping you again with your next cruise.

SoloCruceros.com team

Rated 5 out of 5 stars

Great service

We were assigned a dedicated cruise agent and he was more than dedicated, answered every email within the hour and was just so helpful.
I would 100% recommend Solo cruceros.

October 27, 2025
Cruceros SoloCruceros.com logo

Reply from Cruceros SoloCruceros.com

Hello Gary,

Thank you so much for sharing your experience! We’re delighted to hear that you felt well supported by our team and that your dedicated agent was always prompt and helpful. Feedback like yours encourages us to keep delivering trustworthy, personalized service.

We’ll be happy to help you again with your next holiday.

The SoloCruceros.com Team

Rated 5 out of 5 stars

Many thanks to Bilal

We’ve just got a last minute cruise, thanks to Bilal, the guy who attended us on our call. I called them just to look up for any cruise. We spent more than one hour on the call, he was completely reliable and honest. Giving us advices for the whole trip.

I’m pretty sure, we will hire more trips with him.

October 30, 2025
Unprompted review
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Reply from Cruceros SoloCruceros.com

Thank you for your kind words Llucia! Looking forward to seeing you again soon!
SoloCruceros.com team

Rated 5 out of 5 stars

Everything from start to finish perfect…

Everything from start to finish perfect well organised and have now booked again
Belen was our advisor always very helpful.

October 3, 2025
Cruceros SoloCruceros.com logo

Reply from Cruceros SoloCruceros.com

Thank you so much for your kind words! We're delighted to hear that everything went smoothly from start to finish and that you've already booked another cruise with us, that truly means a lot.

We're especially glad that Belén was able to support you so well throughout the process.

We're always here whenever you need us,

The SoloCruceros.com team

Rated 5 out of 5 stars
Cruceros SoloCruceros.com logo

Reply from Cruceros SoloCruceros.com

¡Muchas gracias por tu valoración, Maxine! Nos alegra saber que tu experiencia fue tan positiva.

Quedamos a tu disposición para lo que necesites,
El equipo de SoloCruceros.com

Rated 5 out of 5 stars

Excelente - Aida

This Company is so professional and helpful, they are always willing to give advice and guidance on any cruise you are looking at!
They are not pushy, they are very patient!
I have used this company many times, and Aida is absolutely fantastic, she is so responsive and goes out of her way to advise you on every aspect of your cruise.
Without her I would struggle to book a cruise!
She takes the stress out of booking a cruise and makes your experience perfect!
If you are booking a cruise do not hesitate to use this company, I can’t recommend them highly enough!

I can guarantee Aida is so conscientious she will always go that extra mile! 5/5

June 12, 2025
Unprompted review
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Reply from Cruceros SoloCruceros.com

Hello,
Thank you so much for your kind words and for trusting us time and again.
We’re truly happy to know your experience has been smooth and enjoyable.
Helping you book your cruises with ease and confidence is exactly what we aim for.
We look forward to assisting you again on future adventures!

Warm regards,
The SoloCruceros.com Team

Rated 5 out of 5 stars

Atencion y resolucion!!!…

La atención tan personalizada y resolutiva de Martina, mi agente personal ha sido estupenda!!!

January 28, 2025
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Reply from Cruceros SoloCruceros.com

Muchas gracias por tu opinión, Liliana. Estamos muy contentos de saber que la atención personalizada y resolutiva te ha resultado estupenda, ¡te esperamos para planificar tu próximo crucero!

El equipo de SoloCruceros.com

Rated 5 out of 5 stars

Corina Gutiérrez.. excellent service

This is not my first booking with Corina Gutiérrez at Solo Cruceros and she is simply excellent at putting together all the elements of my trip together in a very professional manner. I just booked 3 cabins on msc música for next year and she linked all the cabins together and arranged dining times and seating in the restaurant together. Nothing is too much trouble. I will be back time and time again to book with Corina and will not go to another company as her service is the best. Thank you x

November 29, 2024
Unprompted review
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Reply from Cruceros SoloCruceros.com

Hello!
Thank you for taking the time to write this review. We’re delighted to hear about your positive experience and are thrilled that you’ve chosen us repeatedly for your bookings. It’s great to know that everything, from cabin arrangements to dining preferences, was to your satisfaction. Looking forward to seeing you again soon and thanks again!
SoloCruceros.com Team

Rated 5 out of 5 stars

Easy booking experience

I have yet to go on the cruise, but the booking process has been smooth. A special mention for Belen Puente - this woman deserves a promotion or a payrise!! - she has been so helpful, kind and, importantly, patient in helping us to find and book a cruise that matched our requirements and our budget. She sent through several quotes over several days and never once complained at how much of her time I was taking, when I was being indecisive. She is a credit to the solocruceros team! I hope the experience on the cruise is just as positive :)

July 24, 2024
Unprompted review
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Reply from Cruceros SoloCruceros.com

Thank you for your kind words Stephanie! Looking forward to seeing you again soon!
SoloCruceros.com team

Rated 4 out of 5 stars

Very helpful operator Andrea

Very helpful operator Andrea
Helped me all the wall thank you

July 8, 2024
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Reply from Cruceros SoloCruceros.com

Thank you for your kind words Roy! Looking forward to seeing you again soon!
SoloCruceros.com team

Rated 5 out of 5 stars

This company is excellent.

This company is excellent.
Good seevice good information. They ha e looked after me for several cruises

May 27, 2024
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Reply from Cruceros SoloCruceros.com

Thank you for your kind words Yvonne! Looking forward to seeing you again soon!
SoloCruceros.com team

Rated 5 out of 5 stars

Very quick response even quicker…

Very quick response even quicker booking, professional as always.

June 14, 2024
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Reply from Cruceros SoloCruceros.com

Thank you for your kind words and sharing your experience with us Zhanko! We hope you will come back soon!
SoloCruceros.com team

Rated 5 out of 5 stars

Smooth sailing

From the minute I was contacted by Maria Bravo by phone and then WhatsApp to finalise the booking & insurance policy I was impressed by her professionalism, clear communication & clarification. We haven't started our cruise yet but if it's anything like this part of the paperwork I'm sure it's going to be 5 stars!

December 15, 2023
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Reply from Cruceros SoloCruceros.com

Thank you for your kind words Claudia! Looking forward to seeing you again soon!
SoloCruceros.com team

Rated 5 out of 5 stars

The cruise was amazing

The cruise was amazing .
The travel agent were fantastic and very actif and always here to help .
Thank you so much for the work .

August 4, 2023
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Reply from Cruceros SoloCruceros.com

Thank you for your kind words Aida! Looking forward to seeing you again soon!
SoloCruceros.com team

Rated 3 out of 5 stars

Easy to book the cruise online...but…

Easy to book the cruise online...but did not see an option to add a drinks package.
After booking I looked at another website and it was possible to add the drinks package for only €45 per day, so now my only option is to book it through RCL and pay the double price.

July 14, 2022
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Reply from Cruceros SoloCruceros.com

Dear Karen,

Thank you for taking the time to share your experience. We are currently developing this functionality, so it will be available soon. Let us know if there's anything we can do for you.

Sincerely,

SoloCruceros.com team

Rated 5 out of 5 stars

Super

Super super super

July 2, 2022
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Reply from Cruceros SoloCruceros.com

Hola,
Muchas gracias por tus palabras,
¡Esperamos volver a verte pronto!
El equipo de SoloCruceros.com

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