SoonBody Reviews 

262
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the user experience positive, appreciating the simple, easy-to-follow, and manageable routines that felt personalized. People liked that the plans matched their lifestyle, were not overwhelming, and made consistency easier. However, some customers noted product content issues, such as small graphics, unclear descriptions, or programs not matching their expectations. A significant number of people also reported unexpected or recurring charges, including multiple payments and unclear subscription terms. Many consumers faced difficulties obtaining refunds, with some stating they did not receive their money back despite company assurances.

What people talk about most

User experience

Consumers find the user experience to be positive, with many appreciating the easy-to-follow and... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing disappointment that... See more

Refund

Customers express significant dissatisfaction with the refund process, frequently reporting issues with... See more

Payment

Reviewers express significant dissatisfaction with payment experiences, frequently reporting unexpected and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with many reporting unexpected charges from hidden... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The exercises are good, but the graphics are small GIFs, making it hard to see the leg positions and movements. The exercises are not equal on each side when they shift between sides within the same e... See more

Company replied

Rated 4 out of 5 stars

When I originally looked at your site, it suggested that I would be receiving a printable chair yoga/ ( Tai Chi?)chart. Instead I was directed to a printable 21 (??) set of weekly directions for 12 we... See more

Company replied

Rated 4 out of 5 stars

I am very pleased to have received the T’ai chi walking guide - but I am concerned that I might be interpreting the moves incorrectly. I am taking it slowly though and hoping that I manage it.

Company replied

Rated 4 out of 5 stars

It was excellent, just the graphics are too small and gets hard to see the exact movement in some exercises. Other than that all good

Company replied


Company details

  1. Wellness Program
  2. Gym
  3. Personal Trainer
  4. Weight Loss Service

Written by the company

Meet SoonBody - your smarter way to move and feel better. ✨ In just a few quick questions, SoonBody analyzes your body and lifestyle to create a personalized yoga and movement plan made just for you. Simple routines, no guesswork, just feel better every day.


Contact info

3.3

Average

TrustScore 3.5 out of 5

262 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(262)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

While I have not stated the exercises…

While I have not stated the exercises as yet, (I intend to begin next week) i was very impressed with the quick response i received and the suggestions as to what might have been causing my payment not to go through. Everyone who reached out me was very helpful

July 19, 2026
Unprompted review
Rated 4 out of 5 stars

Easy

Easy, gentle moves with continuous motion. Introductory phase oral narrative description would assist.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

One week trial disaster.

Agreed to weeks trial. After further inspection of content & reviews decided to cancel within first week trial period.
Soonbody took full annual subscription £46 so contacted them complaining.
They then took second subscription of another £46.
This is a scam! Stay well clear. You have been warned.

July 20, 2026
Unprompted review
Rated 2 out of 5 stars

It is very hard to exercise without…

It is very hard to exercise without seen the instructor.
You don’t know if you do right or wrong.
Reading and try to do is not the easiest thing.
You can not go back to see an asana you just learned.
How am I supposed to remember it by name.
I am thinking to quit,maybe another try before.

July 18, 2026
Rated 4 out of 5 stars

Stress Moves

What are the stretch moves. I don’t seem to have any

July 20, 2026
Unprompted review
SoonBody logo

Reply from SoonBody

Hello Diane,

If you have any questions about your plan or need help locating specific exercises, please reach out to us at hello@soonbody.com and our customer support team will be happy to help.


Best wishes,
Alison

Rated 4 out of 5 stars

Thought the walking program was what I…

Thought the walking program was what I signed up for so wanted a video of each movement like the commercials show not the slow movements which don’t burn calories. Willing to give it a try

July 17, 2026
Unprompted review
SoonBody logo

Reply from SoonBody

Hi Stuart,

Thank you for giving it a chance — we hope it surprises you. If you have any questions or need help finding the right plan, feel free to reach out at hello@soonbody.com.

Best wishes,
Alison

Rated 1 out of 5 stars

No exercises

No exercises
I never received the exercise

July 6, 2026
SoonBody logo

Reply from SoonBody

Hello Elisa,

I'm sorry to hear that. Please check your spam folder just in case and reach out to us at hello@soonbody.com — our customer support team will get this sorted out for you.

Best wishes,
Alison

Rated 1 out of 5 stars

These folks are a bunch of entitled Wakkos!!

You’ll are full of pure nasty CRAP. How can you’ll pull $$ out of folks cc without approval from the person who’s trying to purchase a plan. Then after one cancel the plan they originally purchase, you’ll want to only give them back only 50% of their money back. Not sure what kind of wakky weed you’ll are on, but that’s not how life goes Wake up & smell the roses.

July 13, 2026
SoonBody logo

Reply from SoonBody

Hello Marcia,

I'm really sorry to hear about your experience - I completely understand your frustration. Please reach out to us at hello@soonbody.com and our customer support team will look into this for you.

Best wishes,
Alison

Rated 1 out of 5 stars

This company is a scam

This company is a scam - I cancelled as soon as I realized they were charging 65.34 to my credit card. I had to close my account and get a new card. It doesn't stop there. They then somehow were able to call themselves 3 different names and confiscate money from my card 3 more times. After talking with my credit card company and locating the business, which I thought I was done with, it is supposed to be stopped. Buyer bewared - DO NOT USE THIS COMPANY

July 17, 2026
Unprompted review
SoonBody logo

Reply from SoonBody

Hello Susan,

I'm truly sorry to hear about your experience - I completely understand how distressing this must have been. Please reach out to us at hello@soonbody.com and our customer support team will look into this for you as a priority.

Kind regards,
Alison

Rated 1 out of 5 stars

Soonbody is a scam

The stole my money, they presented $30 onetime but I ended up getting charged $200 cad at the checkout it felt like they didnt kept any option to for me to move next window unless I had selected other yoga and diet option, it showed $0 .99 cent extra, 3rd i realize they charged me extra I contacted there support an Ai robot said they will refund on $30, they are refusing to give my $170 back dont use this company its a scam.

July 8, 2026
Unprompted review
SoonBody logo

Reply from SoonBody

Hi there,

I'm really sorry to hear about your experience. Please reach out to us again at hello@soonbody.com and our customer support team will make sure your case gets properly reviewed and resolved.

Best wishes,
Alison

Rated 4 out of 5 stars

After enrolling I decided it wasn't for…

After enrolling I decided it wasn't for me and contacted Soonbody for a refund. They made it very easy to cancel and get refunded. I gave it a 4 because I still had to pay $1.79

July 16, 2026
SoonBody logo

Reply from SoonBody

Hi Amanda,

Thanks for your honest feedback.

Warm wishes,
Alison

Rated 4 out of 5 stars

Cool, relaxed, easy

For the first time it was cool, relaxed and easy to follow.

July 17, 2026
Unprompted review
SoonBody logo

Reply from SoonBody

Hey Andreas,

Thanks fro your feedback.

Best wishes,
Alison

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