After onboarding and a little trial and error, we were definitely able to get the rhythm down for posts and videos. The best strategy is to send Social Realtr what you, that agent, would like to post... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trent and the Social Realtr team have been super helpful with getting our account set up. We have had great success with the Google LSA and business profile management with probably a 5x increase in... See more
I just finished my Discovery call with Trent Stonehouse at Social Realtr, and I immediately signed up. I couldn't be more excited! I have a difficult situation to work through, and had been told c... See more
The best bang for your buck I have ever spent on Social Media! I really enjoy working with Trent, and his team. Trent is genuine, and super knowledgeable. I really like that I can submit cont... See more
Company details
- #4 of 44 best companies in Social Media Agency
- #6 of 60 best companies in Internet Marketing Service
- #4 of 17 best companies in Media and Marketing Agency
- #5 of 37 best companies in Online Marketing Agency
- #2 of 12 best companies in SEO Service
- #1 of 10 best companies in Video Editing Service
Written by the company
Social Realtr is real estate social media marketing done for you. Our service and software handle custom posts, short-form videos, captions, scheduling, and posting across all 8 major platforms. Trusted by 1,000+ agents to stay consistent and top-of-mind without the agency price tag.
Contact info
United States
- +1 609-357-5105
- info@socialrealtr.com
- socialrealtr.com
4.8
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They automatically renewed my account…
Responding to your response: 1) I called to cancel immediately. This is when I was sent to retention because you said you had a new platform amd you wanted to showit to me. Stating there was no timely cancelation request is simply untrue. I even have an email from your team stating it was accepted and sent to billing, before I got a reversal email stating the refund is denied. 2) you state I still had access to my account; again this is untrue. I have a screenshot showing my account does not exist and 3 separate emails from your team stating my account was deleted. I replied that it was my prerogative to access or not my account, and you had no right to delete my account while you had retained my renewal fee (paid through Nov 2026).All of this is in emails - happy to share again with you if you need a refresher. 3) I have requested a mailing address for your company and/or your legal counsel's contact info to resolve this matter, and I am still waiting. *** They automatically renewed my account (after several months of not providing service - but that is another story). I requested a cancelation and a refund. They asked me to jump on a call to see their new platform. I agreed and after the call, sent an email saying I do not like the new platform and wish to pursue the cancelation. They declined canceling the renewal and refunding me. Well, they also canceled my access (per my request apparently... my request was to cancel my account so it would not auto-renew again. They took it as I wanted to cancel access to the service altogether! The one that was just renewed... So I am out the dollars AND the service.
July 4, 2026
Unprompted review
Reply from Social Realtr
Hi Marie,
We're sorry to hear that your experience didn't meet your expectations. We'd like to clarify a few points for anyone reading your review.
Our subscriptions renew automatically in accordance with the Terms of Service accepted during sign-up. Based on our records, your cancellation request was received after the renewal had already been processed, and we did not receive a cancellation request prior to the renewal.
Regarding your statement that no service was provided for several months, our records show your account remained active during that time. However, there were no recent logins or content requests submitted, so our team did not receive any work to complete on the account.
After your renewal, our team carefully reviewed your account, explained our findings, and, although our policy does not provide refunds after renewal, we offered service credits so you could still maximize the value of your subscription. We also processed your request to cancel the account to prevent any future renewals.
We respect your decision and appreciate your feedback, as it helps us continue improving our communication and service. We wish you all the best moving forward.
Apple was excellent at guiding me…
Apple was excellent at guiding me through the platform and how to best use it for my SM presence. I feel equipped and ready to leverage all the benefits this platform offers!
April 5, 2026
Unprompted review
Reply from Social Realtr
Thank you for your wonderful feedback! We're so glad to hear that Apple made your onboarding experience smooth and helped you feel confident using the platform. We appreciate your support and look forward to being part of your social media journey. We're always here if you need anything!
Apple was excellent
Apple was excellent! very knowledgeable and supportive in assisting me to learn how to use Social Realtor.
April 2, 2026
Unprompted review
Reply from Social Realtr
Thank you for your kind words! We're so glad Apple provided knowledgeable and supportive assistance. We appreciate your feedback and look forward to supporting your success with Social Realtor!
Kudos to SocialRealtr and Mary!
Just got off the phone with Mary at SocialRealtr who single-handedly 180 flipped what I thought my plan was. I am re-energized about SocialRealtr and what we can do together thanks to Mary’s knowledge, style and approach:)
May 18, 2026
Unprompted review
Reply from Social Realtr
Thank you so much for your wonderful feedback! We're thrilled to hear Mary was able to turn your experience around and leave you feeling re-energized. We truly appreciate your kind words and look forward to achieving great results together!
Very friendly and easy to work with
Very friendly and easy to work with. Informative. Nice job Diana!!
April 6, 2026
Unprompted review
Reply from Social Realtr
Thank you so much! 😊 We're so happy to hear Diana made the experience easy and enjoyable for you. We'll be sure to share your kind words with her. We appreciate your support!
Apple was very helpful during onboarding
April 2, 2026
Unprompted review
Reply from Social Realtr
Hello Patrick, thank you for your kind review! We're so glad to hear that Apple was helpful during your onboarding experience. We'll be sure to share your feedback with her, it will mean a lot. We appreciate you choosing Social Realtr and look forward to supporting your success!
Have been impressed with their work and…
Have been impressed with their work and customer service. Shout out to Maria for making great videos and Apple for great customer care!
April 2, 2026
Unprompted review
Reply from Social Realtr
Hello Grady, thank you so much for your wonderful feedback! It means a lot to know you've been impressed with both our work and customer service. We'll be sure to share your kind words with Maria and Apple,
they'll be delighted to know they made such a positive impact. We truly appreciate your support and look forward to continuing to help you grow your business!
So many Platforms so little time!
I had signed up for this service over a year ago and have referred clients and friends as well. All without going through this quick 30 minute training.
Apple was amazing and very patient. What this platform does saves me so much time and stress.
How many nights or days end do you realize things on your list that you "Should have gotten to". How many times is it social posting? I swear it was taking years off of my life. Lol.
It is also extremely affordable and saved me from having to hire in house to dial in what I want.
This team works tirelessly to create content that matters and helps enhance your business. I am happy to answer any questions or to share my opinion so you can see I am a real person. A real client. And someone who wants to bless others with this little insider tip about Social Realtr. They definitely need a name change as I work with every type of industry and client and this is the best one. Stay tuned. 808-591-4213
March 31, 2026
Unprompted review
Reply from Social Realtr
Hello Robin, thank you so much for taking the time to leave such a thoughtful review and for trusting Social Realtr over the past year! Your continued support and referrals truly mean the world to us.
We're so pleased to hear that Apple made your training experience enjoyable and that our platform has helped save you time and reduce the stress of keeping up with social media. We'll be sure to share your kind words with Apple and the rest of the team, they'll really appreciate them.
Thank you again for your recommendation and for sharing your experience with others. We're grateful to be part of your business journey and look forward to supporting your continued success!
Wow, my social was whacked!
Wow! A major hurdle on our business was creating good looking content on a regular basis. SocialRealtr does both. Highly recommend them. Im a coach in the Real Estate space. I see agents messed this up all the time. I’m super happy with them.
March 1, 2026
Unprompted review
Reply from Social Realtr
Hi Randall, thank you so much for your amazing review! We're grateful to hear that Social Realtr has helped make creating high-quality, consistent content easier for your business.
It means a lot coming from someone who coaches real estate professionals and understands the importance of strong marketing. Thank you for your recommendation and for trusting our team. We look forward to continuing to support your success!
Excellent Customer Service from Apple
Apple was great at guiding me through the platform and how to best use it for my SM presence. I feel equipped and ready to utilize all the benefits this platform offers!
March 31, 2026
Unprompted review
Reply from Social Realtr
Hi Gina, thank you for your wonderful review! We're delighted to hear that Apple was able to guide you through the platform and help you feel confident using all of its features.
We'll be sure to share your kind words with Apple. Thank you for choosing Social Realtr, we look forward to seeing your success!
I had a great onboarding experience…
I had a great onboarding experience today. The representative (Apple) was extremely helpful, patient, and made the entire process smooth and stress-free. The app itself is very user-friendly and intuitive, making it easy to navigate even for first-time users. Overall, a really positive experience.
March 30, 2026
Unprompted review
Reply from Social Realtr
Hello Rajandeep, thank you for your thoughtful review! We're so pleased to hear that you had a smooth and stress-free onboarding experience with Apple. We'll be sure to share your kind words with her.
It's also wonderful to know that you're finding the platform user-friendly and that you feel confident using its features. We appreciate your trust in Social Realtr and look forward to supporting your success every step of the way!
Apple was great to help me get started!
Apple was great to help me with my onboarding. She answered all of my questions and made it very simple for me to get started. I'm excited to work with this company as they can do things that I can't do! Well I haven't learned yet... But this way I can get started now!! 😁
March 26, 2026
Unprompted review
I just finished my onboarding call with…Apple!
I just finished my onboarding call with Apple and I'm so pleased! I typically hate these types of calls, even though I know they are necessary, but this couldn't have been more pleasant! We just kept chatting afterwards like old friends! She was friendly, efficient with the information, knowledgeable, and articulate. I'm super excited to get started with these guys and she really set the tone for my experience!
March 26, 2026
Unprompted review
Friendly and informative
March 25, 2026
Unprompted review
Trent was very knowledgeable
Trent was very knowledgeable, and I feel like I am in good hands.
March 24, 2026
Diana was very helpful and explained…
Diana was very helpful and explained every step very clearly.
March 24, 2026
Unprompted review
Thank you for the onboarding
Thank you for the onboarding, went super smooth!!! Apple was amazing!!!
March 24, 2026
Unprompted review
Learning lots of cool things with Social Realtr
Social Realtr has been an interesting experience so far and I have learned a lot. Diana has been very kind over the phone and listens well to my needs. Trent has amazing tips.
March 19, 2026
Unprompted review
Great so Far!
Great! Onboarding so far. Apple was super helpful and friendly. The site appears to be very easy to use.
March 20, 2026
Unprompted review
Apple was great!
Apple was great! Very knowledgeable and helpful in helping me learn how to use Social Realtr.
March 20, 2026
Unprompted review
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