EDITING MY REVIEW as of 6/25/2026--- I still do not have my order. Snapbuy is NOT answering any emails regarding my order and had NO issue in charing my credit card. NO NOT BUY FROM THIS COMPANY.... See more
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Snapbuy wurde von einem Team mit langjähriger Erfahrung im Onlinehandel gegründet, um Einfachheit und Sicherheit wieder ins Einkaufserlebnis zurückzubringen. Wir haben uns zum Ziel gesetzt, die effektivsten, originellsten und hilfreichsten Produkte für unsere Kunden zu finden und ihnen ein angenehmes Einkaufserlebnis zu bieten. Als Marktplatz verbinden wir Menschen, die sich sonst nie begegnet wären, und bieten ihnen die Vermittlung, die sie benötigen, um die richtigen Produkte zu finden. Wir übernehmen akribische Recherchen und strengste Qualitätskontrollen, um sicherzustellen, dass unsere Kunden nur die besten Produkte erhalten. Unsere Suche umfasst auch die Identifizierung unbekannter Talente, um unseren Kunden Produkte zu bieten, die sie sonst nirgendwo finden werden. Wir sind uns bewusst, dass Online-Shopping nicht immer einfach und sicher ist. Deshalb steht unser kompetentes und hilfsbereites Serviceteam unseren Kunden jederzeit zur Seite. Wir sorgen für Käuferschutz und Transparenz, indem wir im ständigen Kontakt mit den Anbietern stehen und alle Probleme für unsere Kunden regeln. Bei Snapbuy glauben wir, dass Onlineshopping das Leben einfacher machen sollte. Unser Unternehmen ist ein Schritt in die richtige Richtung, um sicherzustellen, dass unsere Kunden nur die besten Produkte erhalten und ein angenehmes Einkaufserlebnis genießen können. Besuchen Sie uns und erleben Sie den Unterschied, den Snapbuy machen kann.
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Easy purchasing
It was easy to purchase my new hoover on Snapbuy and it came highly recommended. I am looking forward to it arriving. Shipping was free and they gave me a good discount on a spare battery too! I am very excited to start using my new hoover soon. I ordered the P20 cordless vacuum.
…Company now Dissolved
I have chased a refund since March.No joy.Please note that the Company wasdissolved on 19 May 26 but you can still order on their website. I have reported this.
disgusting service!
I purchased a hoover 30th June, the funds debited my account that day. It has yet to even be delivered and just says awaiting details. I have contacted the customer services on may occasions asking for a refund as I have no hoover. Despite my requests they have not returned my funds and just say they will pdate me when the order is ready. I am disgusted that they did not inform me at the time of purchase it would be over a month on delivery. The service is dreadful. I feel they have stolen my money and \I wi definitely never use their service again. Apalling!
I ordered a vacuum cleaner on 2nd July
I ordered a vacuum cleaner on 2nd July, which I paid for using my credit card. It has not yet been delivered and I have contacted them to ask why. They are VERY busy was the reply. They took my payment, which has gone from my account. Is this a scam?
Easy format
Company made checkout process simple
Very satisfied with the overall buying process.
Very easy to navigate the secure site. My address had changed and it was a simple process to enter the new address. I really liked the free shipping! Very satisfied with the overall buying process.
Easy to use the page and informative
Easy to use the page and informative, looking forward to trying out my new hoover 👍
If there was a lower star I would give that
If there was a lower star, I would have opted for it. This organization is awful. I ordered a tablet to replace an old Ipad. What I got was smaller with a substandard screen with blurry fonts. I informed them and was offered a 30 percent cash back. I have a teenager at home I thought could use it so I agreed to that offer. They did not respond when I followed up, they came back, with a 20 percent cash back offer. I refused and asked to return the tablet and they agreed, and sent me details to send it back.They have received the tablet, but have not acknowledged receipt or credited me. Instead they sent another email with the 30 percent offer. I had to call the bank to contest the charge and got a temp credit pending investigation. I would not recommend them to my worst enemy.
Horrible customer service
Horrible customer service. Will not respond to emails. Shipping is delayed. Product is worse them TEMU. Very disappointed. Will be contacting my credit card company.
It's easy to buy the product
It's easy to buy the product. I haven't tried it yet, but if it's not the best I haven't spent a lot of money. The only thing I find a bit irritating are the pop-ups. If there are extra options available, just list them in the product description. Otherwise, I'm happy so far.
It could not have been an easier…
It could not have been an easier process. I was able to find the product that I needed, get it ordered, receive the discount and track my order with ease. Well, worth my time.
The transaction was clear and easy to…
The transaction was clear and easy to use, the added security via "shop" is comforting
Unreliable
Absolutely shocking performance, promising 5-7 working days, then 8-10, now I’m informed another delay but no timeline.
Customer service email gets rejected
NEVER use these guys, waste of time and money
Ordered an electric razor for my son
Ordered an electric razor for my son - he loves it. Order came quickly.
Very easy to use site with a…A great time to get this done.
Very easy to use site with a straightforward approach.
Consumer report on this vacuum
I have been looking for a new vacuum and when I read the consumer review on this model I was impressed. I look forward to getting it.
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