ShopVidi Reviews 

521
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being extremely responsive, helpful, and patient when answering various questions and guiding buyers through every single step. Reviewers emphasize that communication is always exceptionally smooth, ensuring that any inquiries or purchasing concerns are handled quickly and professionally by representatives. Consumers also highlight the fantastic product quality, noting that the trendy items arrive safely, in perfect condition, and exactly as described on the platform. People deeply appreciate the wide selection of popular options and find the overall ordering process straightforward, highly reliable, and very convenient for retail stores.

What people talk about most

Product

Customers report a high level of satisfaction and delight with the product selection and overall quality.... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, patience, and... See more

Quality

Clients share positive opinions on quality, consistently reporting that items are authentic and arrive in... See more

Order

Reviewers mention positive feedback about order, noting that the entire process from billing to receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been buying blind boxes from Ann Lopez at Shop Vidi. Her recommendations have been excellent and sold through quickly. She recently recommended PEPPER JOY and it has sold as fast or faster tha... See more

Rated 5 out of 5 stars

We started using Shopvidi this year and their blind boxes have opened up a whole new product category at our shop that has been selling very well. They do a good job of carrying products that fit curr... See more

Rated 5 out of 5 stars

We’ve been buying direct with ShopVidi for several months. Our account rep (Nina) has been great. She’s extremely fast and responsive to our messages and helps to get us the answer’s we’re needing in... See more

Rated 5 out of 5 stars

Dealing with oversees companies at times may feel a bit overwhelming, not knowing what or how the transaction will turn out. But I have to tell you, Michelle at Shopvidi is AWESOME and has great commu... See more


Company details

  1. #1 of 1 best companies in Wholesale Market
  2. #1 of 2 best companies in Anime Club
  3. #12 of 46 best companies in Collectibles Store
  4. #2 of 5 best companies in Doll Store
  5. #1 of 5 best companies in Model Shop

Written by the company

ShopVidi - Wholesale Like a Big Box. Your One-Stop Shop for Wholesale Trendy IP and Branded Lifestyle Goods. ShopVidi specializes in providing a seamless B2B wholesale platform for trendy IP and branded lifestyle goods. Our core focus is on designer toys and blind box products. With a vast selection of high-quality, authentic merchandise, we help brands and retailers access the hottest products on the market with competitive pricing and efficient logistics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

521 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(521)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company, service, and variety of stock!

Our shop has been working with Shopvidi for over a year now and they have always gone above and beyond for us. Our rep, Sarah, is very good at keeping in contact with us and helping us manage any order questions. They have been able to supply us with a wide variety of high quality blind boxes and have never let us down. I highly recommend working with them if you are wanting these kinds of products!

Items have always been delivered in a timely manner, often 2-3 weeks, and are in high quality boxes that keep the products safe very consistently. Product boxes are often sealed with a plastic wrap to prevent water damage and are labelled so you can check that each item has arrived. Occasionally the shipments will arrive on different days from the same overall order, but we have never had a time where we did not receive what we purchased. They also often run promotions for shops that place larger orders with them.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

This company has been one of the…

This company has been one of the easiest and most professional wholesale suppliers I’ve had the pleasure of working with. From ordering and billing to receiving products, the entire process has been smooth and efficient. Lei has been outstanding as my sales representative, always providing excellent service and support.

Thank you for making every transaction such a positive experience. I look forward to continuing our business relationship for many years to come.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Shopvidi is helpful, simple, and a great hub for trending products

Shopvidi has been a great source for getting trending products from multiple companies. They are also very quick to respond to any help you might need. The ordering process is clear and simple, and it's easy to see which company's orders have shipped. They also have great ordering incentives like free displays which help sell product even faster.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

This site has amazing finds and great…

This site has amazing finds and great deals. Lei is extremely helpful. She always recommends what options would be best for me, keeps me updated on new items and promotions and she always follows up my my delivery status. Great company and excellent customer service!

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

A Cold-Calling & Spamming Wholesaler

I'm not sure what is going on with ShopVidi, but they call me frequently. Each time I tell them I'm not interested and to please take me off their call list.

They also send a lot of unsolicited emails. They do not come from shopvidi.com, just a random gmail account each time. The email text is always AI-generated.

Their emails do not contain an unsubscribe link, and violate Canada's CASL laws. Even if you tell them you're not interested, they keep emailing you.

Who is the owner/parent company? Don't know, website doesn't say. Where are they located? Website says Atlanta, GA. But, the phone number is a Chicago area code, and most of their employees on LinkedIn are in the Philippines.

Their "Our Story" page is a sketchy, AI-generated backstory that tells you nothing at all. Even the photo they use beside, "Our Vision", is an unrelated artisan and craft shop in Portland, Oregon.

At this point, I don't care what they're selling or how good their prices are, I have no interest in doing business with a company that operates this unprofessionally.

April 23, 2026
Unprompted review
ShopVidi logo

Reply from ShopVidi

Thank you for taking the time to share your feedback.

We sincerely apologize if our outreach efforts caused frustration. ShopVidi serves independent retailers and specialty stores, and we occasionally contact businesses that we believe may be interested in our wholesale products. However, we fully respect requests to opt out of future communications.

We take compliance seriously and are currently reviewing the concerns raised regarding email communications and contact preferences to ensure they align with our internal standards and applicable regulations.

Regarding our company information, ShopVidi is a wholesale platform serving thousands of retail stores across North America. We understand the importance of transparency and will continue improving the information available on our website to better communicate who we are and how we operate.

We appreciate your feedback, as it helps us identify areas where we can improve. If any of our communications were sent after you requested removal, we would welcome the opportunity to investigate and address the issue directly. Please contact us at [contact@shopvidi.com] with any details that can help us review the matter.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

We are working with Nina on the new Vakiav VK-G2 Smart Bird Camera

We are working with Nina on a new product that they are offering which is the Vakiav Model: VK-G2 Smart Bird Feeder. Nina has given us excellent customer service throughout the years, and she is always reaching out to see about our needs.

The new product was very easy to setup. I like the hardwiring of the signal transmitter to the home router as a cleaner way to boost the wi-fi signal. Once the smart camera was turned on and the signal transmitter was plugged in, the setup was as simple as pointing the Vakaiv app at the QR code on the top of the unit.

The smart bird camera takes excellent pictures and videos. It also automatically IDs the bird for you without a subscription service. One of the few "smart cameras" that we sell where the AI is included.

We will be carrying this unit.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

A great distribution resource for retailers

I don't often respond to cold approaches from distributors, but I'm very glad I did in this case. Nina at shopvidi was highly knowledgeable and helpful getting us set up, and I was very excited to see that current, relevant pop culture blind boxes and collectibles were listed, available, and shipped quickly. 10/10 Will definitely be ordering again.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Shopvidi is Legit and Lei is amazing

I really like using shopvidi, they have access to inventory I didn't know existed an my customer base has grown supstanically since I took on shopvidi as a vendor, my rep, LEI, is amazing! She is patience, walks me through updates in the website, she is quick to respond and she is really the only reason I tried Shopvidi, I thought it was a scam, but she convinced me to give it a try and it has worked out so well for my business. I spend a few thousand a month with them and I am looking to expanded my footprint with more of the products they have to offer.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Dealing with oversees companies at…

Dealing with oversees companies at times may feel a bit overwhelming, not knowing what or how the transaction will turn out. But I have to tell you, Michelle at Shopvidi is AWESOME and has great communication skills! We are so happy with her attention to detail and service, we are now just ecstatic to have them as one of our Anime Vendors!

December 2, 2025
Unprompted review

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