Sherwin-Williams Reviews 

21
TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

Back when the 200 product was released as a new line of product I purchased multiple gallons of the product. With every application it became shiner. 12 years later an entire single family home, cover... See more

Rated 1 out of 5 stars

Sherwin Williams is a globalist owned paint company that’s main objectives is to overprice and screw over their long term customers. Behr paint has higher volume solids and is $20 less a gallon.

Rated 5 out of 5 stars

I live much farther away from this store, but I chose to come back specifically because of the professional service Mauricio Donoso provided us. He explained everything very thoroughly, step by step,... See more

Rated 1 out of 5 stars

...SHERWIN -WILLIAMS PAINT.....GARLAND TEXAS. ...I ordered a large amount of paint from the Sherwin -Williams distributing center in Garland Texas , so that the professional painters I hired could... See more

Company details

  1. Paint Manufacturer
  2. Construction Company

Information provided by various external sources

Sherwin-Williams Company is an American Fortune 500 company in the general building materials industry.


Contact info

3.0

Average

TrustScore 3 out of 5

21 reviews

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No history of asking for reviews

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3.0

All reviews

(21)

7 reviews in the last 12 months

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Rated 4 out of 5 stars

Sherwin William 200 ultra deep base, low sheen is way too shiny. product

Back when the 200 product was released as a new line of product I purchased multiple gallons of the product. With every application it became shiner. 12 years later an entire single family home, covered in siding, have to be repainted with flat to get the customer satisfied. What will this company do to make it rigjt by me? It's a loss to me. They're aware of this issue because I informed them of it on numerous occasions.

July 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Sherwin-Williams Emerald Urethane

Thumbs down on this paint 👎 I read all the reviews on the Emerald urethane trim paint, and I specifically asked at the Sherwin-Williams store and assured that it was a great paint to paint my wardrobe and my cabinets. Both were darker colored wood. I painted my wardrobe first. I did the one coat of primer and two coats of paint like I was told and you could still see the wood in some spots. This was on the wardrobe doors so I had to do a third coat of paint. So for the rest of the wardrobe I put on two coats of primer and still had to put on two coats of paint. I sanded the piece really good first and sanded between every single coat. It has been painted since early May so I figured it was cured enough. I put the doors on and with all the adjusting I had to do the paint chipped anywhere the wood touched with the adjustments. Thankfully I had not done my kitchen cabinets and will not be using this paint. I think it is terrible paint for this purpose. Thumbs down👎

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Sherwin Williams is a globalist owned…

Sherwin Williams is a globalist owned paint company that’s main objectives is to overprice and screw over their long term customers. Behr paint has higher volume solids and is $20 less a gallon.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent costumer service

I live much farther away from this store, but I chose to come back specifically because of the professional service Mauricio Donoso provided us. He explained everything very thoroughly, step by step, and we received excellent customer service, something that is very hard to find nowadays.
We were honestly very satisfied with the service Mauricio gave us, so much so that from now on we will continue shopping at this specific store. People like Mauricio truly make a difference.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Sherwin-Williams employment

I’m writing this review in case someone is looking for employment at Sherwin-Williams. A few years back in 2009 and 2020 Sherwin-Williams nationwide canceled their contributions towards retirement. As they did reinstate it eventually, but in 2025 they did it again. It has been four months when no contribution from Sherwin-Williams, has been made nationwide again to any employees. Mind you this is billion dollar company in which my husband works. This is a terrible injustice to the hard-working employees across the nation for this company. So if you’re looking for a position with Sherwin, I would use caution because there has been no insight on when they will bring back their 401 contributions.

November 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Surpassed all standards for professional support

I had the pleasure of working with Hannah from the Monroe, NC team, and her support was nothing short of extraordinary. I was struggling with several technical and process-related issues, but Hannah stepped in with incredible patience and professionalism.
What sets Hannah apart is her due diligence. She didn't just fix the immediate problems; she audited the entire situation to ensure everything was handled correctly from that point forward. Her 'above and beyond' approach saved me a significant amount of time and stress. If you are looking for a sales support professional who truly cares about the details and the client’s success, Hannah is the gold standard!

January 1, 2026
Unprompted review
Rated 2 out of 5 stars

Thompsons one coat water seal

First point ,very difficult to leave a review for this product,I have been using for years ,I bought 3 gal last week it looked ok when put on but took forever to dry ie 24 hrs and tuned a semi shine glue like finish,what was not required.

June 9, 2025
Unprompted review
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Rated 1 out of 5 stars

I have used Tompsons paving seal for…

I have used Tompsons paving seal for the last ten years with no problem but this time the product did not dry for 3 days and looks rubbish. Made contact by the no on the tin, was put through to Romania! I explained the problem and then the operator made out he couldn't hear me and cut me off. Called another number and spoke to KELLY who was full of B/S asking me to send photos and receipts. I did and have never heard from her again and has blocked e-mail. Very poor customer service and product. I will never use this product again and suggest you do the same.

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

....WATER BASED STALE PAINT! ...MADE IN CHINA???

...SHERWIN -WILLIAMS PAINT.....GARLAND TEXAS.
...I ordered a large amount of paint from the Sherwin -Williams distributing center in Garland Texas , so that the professional painters I hired could paint the inside and outside of my house and not only was the paint I received worthless ,but was as though it was water based paint......JUST LIKE WATER!
....And the cans I received were rusted and coroded!
...SHERWIN WILLIAMS GARLAND TEXAS ..YOU ARE A DISGRACE!.......Sending me stale paint!

April 11, 2024
Unprompted review
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Rated 1 out of 5 stars

Descriptipn about the interview:

Descriptipn about the interview:
Teams interview, 30min (For the customer service specialist role, based in Chapeltown, UK...Unfortunately not a good experience. The manager was late for 5-10min. The interview started without her, only with a team leader. I was in the middle of my speech for a first question when the manager joined us. She distracted me, and I asked if I needed to start from the beginning, but she said no, just carry on. I stayed focused, not to panic after her such appearance.
They asked what I'm planning for my future and I told that I'm looking for a company to improve and develop my skills, that my future goal to become a team leader and grow with a company together.
They asked about my experience also. But the manager didn't have my resume with her. She wasn't prepared for the interview at all. She should have my resume and ask questions accordingly. But as she didn't, I had to really lead the interview while it's her job to do so. What kind of hiring manager doesn't have a resume of a candidate... After the interview, I sent a thank you email to the manager.
After a few days, I was rejected and reason " over prepared" OVER PREPARED!! How that even possible! As a professional, a good memory and attention to detail are very important, especially for a specialist role !
Also, the agent told me that my thank you email put the manager off. She didn't appreciate my email. I'm sorry, but that is a very unprofessional hiring manager! Thank you email is a sign of maturity, appreciation, and show of interest.
The hiring manager is very new to the business, and I know she is not professional enough to lead the interviews. I felt robbed without giving me a chance. Maybe she felt threatened by my future goals...
I'm very disappointed... As my values are alight with the company's values, I hoped to get a job at Sherwin Williams, I have a lot of experience required for this role and goals to grow together. It is sad that an unprofessional hiring manager caused me a job.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST PAINT EVER- GO TO HOME DEPOT

I purchased two gallons of paint from SW & had my bedroom & bath painted. If you simply bump into the walls, the paint comes off. For the price, this is insane. I have always gotten my paint from Home Depot & never had problem, but everyone raves about Sherwin so I thought I'd go that route. NEVER AGAIN. The paint behind my headboard has peeled off, paint near the light fixture in the bath is coming off and in two areas on the wall in my bedroom. I've got to have some it repainted!

September 9, 2024
Unprompted review
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Rated 1 out of 5 stars

10 year roof seal pealed off in a…

10 year roof seal pealed off in a year.Contacted the company and got the run-around. How much did you apply, was the roof clean,was the roof flat. Take photo's send us a sample and then nothing.
Don't buy it ! Go for Everbuild Black Jack that works.

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

Not the Same Paint

I have to say I am so disappointed with Sherwin Williams paint. It's just not the same. I bought 5 gallons of paint. First, they didn't match my color sample, it was off (Home Depot has done it for me time and again) and the eggshell finish was FLAT! Second, the semi-gloss white for trim was just as flat, and chalky to the touch too. My contractor insisted I use Sherwin and I am so upset that I did.

May 10, 2022
Unprompted review

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