Schmidt Global Relocations BV Reviews 

Reply to Schmidt Global Relocations of 4. September 2026:
Firstly it is not the third time I am leaving this year a review, as you put it.
Then you claim my issue and claim was fully handled and I have not been negatively impacted. No, it has not been fully handled and how would you know whether I was negatively impacted?
The small compensation I received from the UK company, who subchartered you to do the fatal move, was spent plus more, after having had to buy a personal scale, a Tangria set, and a tape machine.
When you requested I reached out to you, there was no reply button to action a reply, and would you really believe I could trust you to rectify anything?
It was certainly not a review on minor issue, as you put it, and nothing was fixed!!
You find my actions not being fair and not reflecting accurately what happened, and you claim you have been nothing but helpful and responsive. To this I can only reply that you have been nothing of the kind.
My comments are how I experienced it and your claim is wishful thinking.
You are threatening to take this matter further, yes, by all means, be my guest, you can take it from here to Pearly Gate.
You cannot prove anything, the difference is I was there, in the midst of it all, you were not, you can only write about how you would have wished it were. I know a lot of things were stolen, boxes rummaged through, things broken etc.
Judging from other peoples reviews, you have hardly a leg to stand on.
See you in court - und gute Reise.

Very Disappointing Experience

I strongly advise against using Schmidt Global Relocations BV.

I shipped my belongings from Australia in November, expecting a professional and reliable international relocation service. My belongings finally arrived in Cyprus in August — around nine months later.

Throughout the process, we were repeatedly asked to pay additional charges, which made the whole experience even more frustrating.

When our belongings finally arrived, several items were missing. Even worse, my TV arrived completely damaged and unusable (see attached photo). After waiting almost nine months to receive my belongings, finding items missing and my TV destroyed was extremely disappointing.

This was an extremely stressful and frustrating experience from start to finish. The delays, constant additional charges, missing belongings and damaged property are simply unacceptable.

I expected much better from a professional international relocation company. Based on my experience, I would not recommend Schmidt Global Relocations BV to anyone looking to ship their personal belongings internationally.

I used Schmidt Global for a move from Montreal in Canada to Paris in France and it was absolutely perfect, reliable and professional at every step of the process…15 boxes and 12 music instruments with 3 guitars frails in deposit in Canada the 25th May and delivery the 23th July in Paris at my house, with nothing broken or missing…
I was able to follow the tracking of my stuff on website and by mails…Great job!…My expérience was really top!…so I recommand for reliability!…Best regards!

I moved from New Zealand back to France. The NZ packing, pick up and shipment was amazing. Awesome staff and support throughout.
Good comms while cargo was in transit, delivery date was able to be arranged at a time that worked for me. Only issue was the size of the delivery truck was much bigger than mentioned (I had specifically asked) so we struggled to get the goods into our house. But other than that, fully recommend !

The initial process was great.The person that was taking care of my needs while in New York City was absolutely wonderful.
Stuff was packed tightly on a pallet and arrived at my place scattered on a back of a van with broken boxes poorly taped and many items broken inside.
Of course after writing them about my issues they have blamed somebody else.
Taking no responsibilities was easy for them.My suggestion is to look up for other options for this one was a failure that costed me more than 2.000$.
You’re warned.
Terrible terrible terrible

The guys who showed up with my shipment were super nice and helpful, and they even helped me deal with a really annoying and rude neighbor who didn’t want to wait 5 minutes for us to finish unloading the truck.

We moved from Holland towards Zambia on the 3rd of March 2026. Our household is still somewhere at sea. Right now it is the first of July. They don't feel responsible for the delay. It's like taking your car to the garage for replacing the tires and the rims come back damaged afterwards. The garage says "It's not our fault, but the company we hired to replace the tires did that." The ship could have unloaded our household two months ago, when the ship with the container was at the cape. Don't ever use this relocation company. They are the worst!

Great company
a great company who helped with my move from England to the Netherlands. Each box was cared for and arrived undamaged, While it did take a while to receive my items, I was kept informed on each step, and any email was answered promptly by my move co-ordinator Silvia.
Delivery driver on the day was excellent, me and my partner helped out with moving my boxes into the house. The Driver asked where to put the boxes and moved them with care, placing fragile items like my monitor on to soft surface away from other boxes.

The entire team and especialy the coordinator Bianca Oliver were great.
Shipment coming from the states to scotland
Due to the Iran war my shipment was delayed,but Bianca and her team consistently communicated with me thru the process.
My possessions were deliver with care and there was zero damage to our things.

Would definitely recommend this company.
We plan to use them for the return shipment also.

I moved from Singapore to the United Kingdom. While I worked with Alliance Movers in Singapore, the port arrangements and delivery in Europe were taken over by Schmidt Global. Schmidt Global is working towards receiving documents via their site.

Happy to be guided by our relocation agent Chelsey, who went through the process with me step-by-step. The drivers and delivery staff were also very optimistic and courteous and their professionalism reassured me that I received my shipment on time.

One minor point is the communication chain. As Schmidt strives to cover the required documentation (address and residential information, road images and photos of delivery points), there seems to be a bit of clunky briefing where I have to provide similar information to other staff at different stages of the delivery. I understand it may be a matter of onboarding the online documentation to relevant staff on the ground. But I cannot praise enough the actual staff I've interacted with. They're professional and address my concerns quickly and directly. I have an overall positive experience with Schmidt and I will lean on them as a relocations company that adapts to world changes in service of their customers!

Our experience on two separate occasions using Schmidt Global Relocations has been nothing short of perfect. Right from the start on the administration side it has been excellent. The crew arrived on time, were extremely polite and so accommodating. Great job! .

I want to begin by stating that this is an ongoing problem and I have written proof and documentation supporting everything described below. Unfortunately, the site does not allow me to upload the evidence here.

I have had and continue to have an extremely poor experience with this shipping company, and I would strongly advise others to avoid using them. It has now been over 5.5 months, and my shipment still has not been delivered. At this point, the situation has become deeply stressful and, in my personal opinion, feels harassing due to the constant disputes, delays, and lack of resolution despite countless calls and emails.

I have sent five emails directly to senior management and have not received a single response. I even called and asked to be connected to management as instructed by one of their agents, only to have the call disconnected.

After signing a contract with agreed pricing, I was later pressured to pay additional charges that are not properly justified according to the contract. Every time I have requested clarification, I received different explanations and unrelated documents that still failed to clearly explain the costs. The reasoning behind the charges seemed to change depending on who I spoke with, all of which I have documented through email records.

At one point, the explanations became so inconsistent that when I asked for the full meaning of an abbreviation being used to justify a charge, the representative repeatedly gave incorrect definitions trying to find one that matched the abbreviation without any proof. Experiences like this severely damaged my confidence in the legitimacy and transparency of the billing process.

The shipment has also been delayed far beyond the promised timeline, while communication throughout the process has been extremely poor. Emails, phone calls, and repeated attempts to contact senior management were ignored for long periods, leaving me with little to no visibility into the status of my belongings.

The most concerning issue is that my shipment is effectively withheld unless I agreed to pay fees. During multiple conversations, even some employees expressed discomfort with how the situation was being handled. I have written proof from company employees stating they were “embarrassed” by the situation and that “this is not how we do business.” One representative even described the situation over a phone call (so no proof for this one) as “holding the items hostage,” and "fraud" which was extremely alarming to hear from someone associated with the company.

Overall, this experience involved unexpected charges, constantly changing explanations, severe delays, lack of transparency, poor communication, and almost no accountability from management. I strongly encourage anyone considering this company to carefully document every interaction and seriously consider alternative providers before trusting them with valuable belongings.

Our move from Japan to Belgium arrived faster than expected. We worked with Momentum Movers in Japan and Schmidt Global Relocations took care of things in Europe. Overall friendly communication with our move manager and the movers who unloaded our things were fast and efficient. Nothing had been damaged or broken. One minus; I was asked to pay 300 euro more for a smaller truck stating that a big truck was not able or allowed in our street. Our street does allow for heavy trucks for (un-)loading purposes so I had to push back a lot because I did not want to pay a 300 euro surcharge that is based on a faulty interpretation of Belgian road signs. Other than that we are very happy about the service.

Schmidt Global Relocations — Misleading payment terms, unauthorized invoices
I booked an international move from Veldhoven, Netherlands to Sunnyvale, California through Schmidt Global Relocations. The experience has been extremely disappointing and I feel compelled to warn others.
During the sales phase, communication was friendly and responsive. My contact Gareth Ross discussed a 10% down payment on our phone call. His WhatsApp voice messages in April and May discussed the timeline but never once mentioned that full upfront payment would be required. The online booking form I was asked to sign literally states: “I agree to the 10% down payment” and promises a booking confirmation and 10% invoice after submission.
I received neither. Instead, I was sent an invoice for the full amount (€7,535.00) with the invoice date and payment due date set to the same day, giving zero payment window. When I pushed back, I was offered “10% now, 90% next Friday” which is still full payment before any work is done. I then received a second invoice for a piano crate (€250.00) that I never authorized. I had only asked for pricing information.
Throughout this process, I repeatedly explained that I was in the United States and could not provide exact TV measurements for the crating. This was ignored and the same request kept coming.
No packing was done, no crew was dispatched, no crate was built, yet I was sent a payment reminder within days.
I cancelled and am now disputing both invoices. I have retained all evidence including the booking form, voice messages, and email correspondence.
Based on my experience and after reading other reviews describing similar patterns (full payment demanded upfront, hidden fees, goods held hostage), I would strongly advise anyone considering Schmidt Global Relocations to get every payment term in writing before committing, and to be very cautious.

Very efficient and professional moving company with friendly employees. Our belongings were handled with great care.
We were asked with each moving box, where we would like to have it in our house.
The whole load in was done in under 90 min.
If I ever have to move internationally again, I would chose them again.

From start to finish, everything with Schmidt Moving was superb! Of the 3 companies we contacted, Schmidt gave us the best estimate, that was the price in the end and no surprise fees! Everything was amazingly packed. I couldn't believe while I saw the movers packing and when I opened up everything at the destination, how amazingly carefully everything was packed. I'm pretty fussy, but they did a way better job than I would have, even with the smaller stuff that wasn't breakable, let alone with the fragile things and the larger, furniture items. So grateful to Silvia Folch & her team for their excellent communication and skills - a SUPERB, WORRY-FREE EXPERIENCE WITH SCHMIDT!!! THANK YOU!!!!!

Professional, efficient, and caring of all moves, big or small. Schmidt Global Relocations team safely delivered all my belongings from NYC to Copenhagen without any issues!

Everything about my move to France was seamless. No surprises!! Excellent customer service. I also put my things in storage for 6 months at a very reasonable cost while I decided if I was going to stay put or change locations.
Delivery service was exceptional. Super friendly and fast unloading, placing furniture and clearly debris.

I was extremely impressed with Schmidt from beginning to end. The staff kept me well-informed of the progress of my shipment. The men who made the delivery were punctual and courteous. I would highly recommend Schmidt.

Great experience. I moved myself several times including overseas.
The overall experience was outstanding with clear communication from the office, planners and the movers.
For sure I will use them again for my next move.