sanix24  Reviews 

1,536
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been ordering my medication from Express Doctor for about 3 years. These arrive absolutely reliably in just a few days. The B.I.M.S Team is very friendly and professional. I have only had the b... See more

Rated 5 out of 5 stars

Top service! Original and quick service! Thank you! 5 stars! Everything was perfect, delivery to germany.

Rated 5 out of 5 stars

Everything went wonderful and smooth! Got my medicine per DHL Express. I will definately order again. Thank you!

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,536)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service

Top service! Original and quick service! Thank you! 5 stars! Everything was perfect, delivery to germany.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Express Doktor und B.I.M.S Team

I have been ordering my medication from Express Doctor for about 3 years. These arrive absolutely reliably in just a few days. The B.I.M.S Team is very friendly and professional. I have only had the best experiences and can recommend Express Doctor and B.I.M.S 100%.

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

I would like to return my order… I would like to return my order immediately because by talking the first and second one I got severe Diarrhea and felling sleep so bad that I couldn’t wake up easily!

I would like to return my order immediately because by talking the first and second one I got severe Diarrhea and felling sleep so bad that I couldn’t wake up easily! I have stopped taking the tablets.I have two small kids which I must with full consciousness take care of them!!!
The Tablet are awful. Unfortunately I need to return it. Please tell me , which address should I send it to?
I send an email to costumer service and they answered that it is not possible!!! But why? They did not answer any more!!!

December 20, 2023
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Reply from sanix24

Arzneimittel sind nach den Vorschriften über die Arzneimittelsicherheit Waren, die aufgrund ihrer Beschaffenheit nicht für eine Rücksendung geeignet sind und schnell verderben können. Nach § 312d Abs. 4 Nr. 1 BGB ist für diese Waren das Widerrufs- und Rückgaberecht ausgeschlossen.

According to the regulations on drug safety, medicines are goods that are not suitable for return due to their nature and can spoil quickly. According to Section 312d Paragraph 4 No. 1 BGB, the right of withdrawal and return is excluded for these goods.

You can ask any pharmacy whether they will take back opened medication packs and refund you the money. They won't do it because it's forbidden.

The pharmacy can't help it that you can't tolerate the medication.

Unfortunately we cannot help you in this case.

Rated 5 out of 5 stars

Excellent

Excellent. Quick service. Website in German but English support available through chat and email. Fast delivery. Surpassed my expectations.

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

The BEST. 10/10, every time.

Just an incredible company. Their customer service is out of this world. I have been a loyal customer now for many years and they have never, ever let me down. The staff are friendly and helpful.
If ever I’ve had personal problems they have been attentive and understanding, never failing to help me when I’ve needed it.
Their products are 10/10 and their delivery service is quick and efficient.
I’ve not been asked or paid to write this review, I offered as a way to thank this wonderful company for everything they have done to help me. I wouldn’t hesitate in recommending them to anyone.

December 6, 2021
Unprompted review

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