Rocking Camp Chairs. We really wanted these chairs to live up to the hype !! Instead I was a minute in PT Barnum's world, as in "there's a sucker born every minute." The chair is extremely narrow... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All other orders were received in a timely fashion, packaged well and I have been so pleased with my shopping experiences with Suerteyay. Would recommend to friends and family.
Sent me a beautiful items, just for ordering. Great way to do business Will recommend this company to everyone.
I contacted customer service one time about a order and they answered within a couple of hours with a solution. Very highly recommended.
2.3
Poor
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 24% of negative reviews
Typically replies within 24 hours
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I have ordered from this company 2…
I have ordered from this company 2 times and both times when placing my order I was just ordering 1 item and as I was checking out it charged me for 3 instead of 1 item. I was not able to stop the transaction in time and was charged for three of the planner books. The first order I made prior was for a neck fan and was charged for three. I contacted customer service both times about the issue and never heard a word from them. I received the three fans but could not afford three of them. I am a retired widow and don’t have that kind of money. DO NOT ORDER FROM THIS COMPANY! THEY WILL SCAM YOU!!
I tried to cancel both purchases but never heard back from them!!!
Robbie Walton
Waco, Texas
September 1, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
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It didn’t take long to respond to my…
It didn’t take long to respond to my issue.
August 28, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I placed an order for glasses in late…
I placed an order for glasses in late June and received a confirmation email indicating that my order would be shipped. On July 6, I received another email stating that the product was en route.
As of August 31, I have still not received the glasses. Could you please provide an update on the status of my order and advise when I can expect delivery?
as well no response back from my email that sent out
June 20, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Rocking Camp Chairs
Rocking Camp Chairs. We really wanted these chairs to live up to the hype !! Instead I was a minute in PT Barnum's world, as in "there's a sucker born every minute." The chair is extremely narrow. It'll work, but I'm not sure how long it will be comfortable. The worst, it doesn't rock. The four poles on each side (2 legs, a seat pole, and a back pole) are connected to a single molded plastic hub. Maybe the construction has changed from the original concept, but this will never rock. They've become expensive spare chairs for people we don't like so much. Disappointed
Update to my not so positive review. The company contacted me by email and completely refunded my money after reading the review. I consider that very honorable, thank you.
August 25, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Return was quick and easy
Return was quick and easy. Communications were great! Thanks to the customer service team.
August 19, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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Misleading information
False and misleading information. They list their 2 letter country code as NJ, there is no NJ on country code list. They do not show shipping location or company location. shipping price was 2/3 of the product cost.
August 18, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The Customer service was great.
The Customer service was great.. it was prompt and satisfying.
August 17, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Done a great service
August 15, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Friendly and understanding support
August 6, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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This company has integrity
I issued a complaint but this company made it right almost immediately. The ordering system was difficult and I ordered 5 items instead of 1 and this company sent me a refund. The integrity of this company speaks volumes. I would not hesitate to do business with them again
August 1, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
They are super misleading
They are super misleading. They were advertising some sun hats Literally it’s a joke what I received . I’ve never been so miss lead Very frustrating.
August 5, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I ordered the air cushion brush
I ordered the air cushion brush. How they described it online was nothing like the product that I received. This is extremely misleading. It is cheap, doesn't work, I have extremely straight hair but sometimes I go to bed with wet hair and it gets some light waves in my hair that's all I wanted it for and it couldn't even get those out. Not to mention I paid 40 bucks for it ,I wouldn't even pay a dollar for it. Yeah and customer service is a total joke I sent numerous emails with not a single response.they know what they are doing they want to wait till the 60 days so they don't have to give a refund. Its bullshit!will never order from suerteyay or recommend them to anyone. From my experience along with many others they are scammers and they make their products very misleading.. my review may have been different if I would have just gotten a response and my $ returned. It's not to late they could do the right thing still but I won't hold my breath
Sincerely another unhappy customer
June 30, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Great customer service by "Julia."
Julia promptly replied to my email. I was not pleased with the quality of an item I purchased. She honored my request for a refund. I am very thankful because I have been burned on some FB items.
August 4, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
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I mis ordered and after I received…
I mis ordered and after I received items I contacted them to report it. They responded within 1 day and issued a refund! Pretty awesome.
July 30, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
cheap bait and switch
I ordered the Bone conduction headphones; it only took 14 days to receive them, but what I received was not bone conduction headphones but cheap over-the-ear open-air headphones. These are really cheap headphones that I could buy the exact same model at local places for around half the price.
Edit:
I did get a refund after posting this review
July 27, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
great expereience with this online…
great expereience with this online shop, received the purchase very quickly.
July 10, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I ordered on bottle
I ordered on bottle, they added 7 more to charge more.
It took forever for the order to arrive.
Product came in very bad shape, boxes were open.
No customer service at all.
July 24, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
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Julia
Julia, was so empathetic with my issue, very helpful,
Thank you so much for sorting the issue out so quickly
July 25, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
They are scammers
They are scammers. I asked and sent emails numerous times and no response. Be aware of this company. They tried to charge my card a third time. I want my money back!! Unbelievable. They do not respond. STAY AWAY!!!! Order at your own risk ⛔️ HORRIBLE EXPERIENCE!!!!!!
July 23, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Not as advertised but did refund
I was not happy when the product I ordered arrived. It was not in any way as effective as the advertising video showed. However, after expressing my dis satisfaction on the trust pilot review, I was contacted by the business and offered a full refund. I did receive a full refund within 24 hrs.
July 23, 2026
Unprompted review
Reply from suerteyay.com
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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