STS Education Reviews 

310
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I had a great experience, thanks to my amazing host family! My whole exchange year wasn't perfect and it sure was not how I expected it to be. But that is what made it great. If I hadn't have t... See more

Company replied

Rated 5 out of 5 stars

I had an awesome exchange year! Got paired with an amazing host family thanks to my local coordinator that also organized get togethers every month with other exchange students. STS has been a serious... See more

Company replied

Rated 1 out of 5 stars

Just replying to STS reply to me. This wasn’t a perspective or opinion this was facts on the false things that were said and terrible actions taken without any proper investigation. If yall are going... See more

Rated 4 out of 5 stars

I was placed in a wonderful family and every month my local Cordinator contacted me and did a check up if things were going well. We received help during the application process and STS always tried t... See more

Company replied

Company details

  1. Foreign Exchange Students Organization
  2. English Language School
  3. International School
  4. Secondary School Three
  5. Senior High School

About STS Education

Written by the company

STS stands for Student Travel Schools and is a world-leading educational company offering exchange years at high school. In 1958, we organized the world's first language trip and a whole new way for young people to travel was born. A few years later, we started offering exchange years and since then, more than 1,200,000 students have discovered the world thanks to us. Studying abroad at high school doesn't just mean learning a new language, you'll also discover a new culture, meet new friends and grow as a person - it's something special!

We have 20 different destinations to choose from for your exchange year and we have offices in many countries around the world, so tell us what you want your exchange year to be like and we'll find the best option for you.

Our global network of schools, host families, international colleagues and professional partners is growing every day. Contact us with your exchange year questions and we will help you.

Contact info

3.9

Great

TrustScore 4 out of 5

310 reviews

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3.9

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(310)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing exchange year!!! 2023-24

I had an awesome exchange year! Got paired with an amazing host family thanks to my local coordinator that also organized get togethers every month with other exchange students. STS has been a serious organization making the whole process easy.

February 7, 2025
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Reply from STS Education

Thanks Hilma for your review. We are so happy to hear that you had a successful exchange!

/Team STS

Rated 4 out of 5 stars

I had a great experience

I had a great experience, thanks to my amazing host family!
My whole exchange year wasn't perfect and it sure was not how I expected it to be. But that is what made it great. If I hadn't have to go through so many challenges I wouldn't have developed as much as a person, as I did. I wouldn't be who I am today.

Through those challenges I got the most help from my host family and STS. They both were a supporting fence during my exchange year, that helped me making the right decisions and not give up.
Even if they didn't always do what I wanted them or needed them to do, they always did their best. For that, I am forever grateful!

January 30, 2026
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Reply from STS Education

Thanks Celeste for sharing. A high school exchange always comes with challenges and those will make you grow and develop as a person in many aspects. We are happy to hear that you felt supported by your host family as well as by us.
/Team STS

Rated 1 out of 5 stars

Lied to me / lead me on

To be brief, for (4) months I have been working with STS, I was told last week that I was approved, however, yesterday got notice that my application had been denied. They would NOT give the reason why. Again, I had been told for weeks now that I was approved, they were sending information and even had a home visit planned with Jamie Baldwin. From the beginning I had spoke to Joan, and Teresa about the poor experience I had with another organization and how they would no longer allow me to host. That was (4) months ago! I was told by Ms. Teresa that my application looked good and once I to an updated family photo things would be set and things would get rolling. Well, they lied to me!! They do check other organizations and if another organization states that you are not eligible to host then they would deny you to host with them!! I am furious!! I gave them this information from the beginning and even repeated this information to Jamie Baldwin who confirmed that the organization does not check other organizations. Be smart and avoid this organizations!!! They will lead you on for months. I have hosted for 14 years and my rep is retiring and need to find another organization with a rep in the area! They were even going to help me with this!!! ( another lie!) I told them that I had even worked for another organization for years but they no longer had a rep in the area so I had to look for another organization! My point being: this organization is not very bright! They need host families and you would think that someone who has hosted for 14 years, and worked for an organization that they would bend over backwards to take me, but leads me on for 4 months and then drops me like a worthless piece of shit! Stay away from them!!
+++ Please read their response: Carefully, they "still " did NOT address the issues I mentioned. Again, I as OK'ed with them and approved!..had a "in-home" visit planned, and even getting host family information! So, again, why would you do all this to a family that was not approved?? Why are you avoiding answering the questions? Why did you lead my family and I on for months? What are you " hiding" by not answering the questions? They sound "shady" to me? Worked on this for months: got our hopes ups! And then treat us Cruelly by just dumping us that were were pieces of shit! Been hoping (14) yrs and even worked for a one organization: with the need for host family and local co-ordinators and some willing to host. You'd think someone that me would be Ideal!! and a great catch. Fortunately, God looked out for me and guided me away from this organization. I would like to help and show others the type of organization that STS Foundation is for both a host family and student interested in them.....AVOID!!

January 24, 2026
Unprompted review
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Reply from STS Education

This comment regards a placement organization in the USA, not STS Education. Nevertheless, the application process for host families goes through several stages, and decisions may change as reviews are finalized. Please reach out to the organization in the USA, STS Foundation, that you have been in contact with.

/Team STS Education

Rated 5 out of 5 stars

5-stars

STS is an amazing organization. I went to the US for 5 months with them and I had a great time. With STS, I feel seen and not like I am just a number for them. Every time I had a question or a problem, they helped me solve it. I would recommend STS for anyone!

January 21, 2026
Unprompted review
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Reply from STS Education

Thanks Karlijn for your nice words! It's our top priority to give every student personal support for the best possible experience. We're so happy that your time on exchange in the USA was a success!
/Team STS

Rated 5 out of 5 stars

Great experience, perfect organisation

My daughter spent six months in Canada during the summer semester of 2025. These months and this experience will stay with her for the rest of her life. From the very beginning, STS provided us with a wealth of information and support. Every phone call before departure and all the documents for preparing for the stay abroad were helpful and very well prepared.
If you asked my daughter today whether she would plan another stay abroad with STS, she would say yes immediately, and I would support her with a very good feeling. Many thanks to STS and especially to the STS representative here in Vienna, Ms Kowalski.

June 30, 2025
Unprompted review
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Reply from STS Education

Thank you for writing this review to share your experience. We are very happy that your daughter has had a fulfilling experience and that you have felt well supported.
/Team STS

Rated 4 out of 5 stars

The staff was very helpful!

I got help when I needed it! I was happy that the application process was simple and the staff was very helpful.

October 2, 2025
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Reply from STS Education

Dear Pihla, thanks for your review. We are happy that you felt well supported for your exchange in Japan.
We wish you all the best in the future!
/Team STS

Rated 5 out of 5 stars

Amazing experience

Great placement, communication and support. I reccommend an exchange to every young person open to it!

September 15, 2025
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Reply from STS Education

Hi Ivy,
So nice to hear that you had a great experience!

All the best
/Team STS

Rated 5 out of 5 stars

Our son was an exchange student for one…

Our son was an exchange student for one year in Italy and had a fantastic experience and now also have learned Italian and has made fantastic friends an feels like he have an extra family. I think overall there was :

1) Good information before the trip with experienced people from STS preparing the kids and also nice to meet all the other exchange students that were about to go to hear their questions and thoughts

2) Well organised with families , and while being in Italy there was local staff that helped out with organised trips to see the country and having meetings with the other exchange students to share experience and have fun

3) When there was problem , the organisation helped out to solve them in the best way and also giving a status monthly how the progress was in school and to learn Italian

4) Also good staff at the office in Göteborg to support us parents when it got into some challenges or when we had questions

Thanks

September 15, 2025
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Reply from STS Education

Hi Anders,
Thank you for taking the time to write a review! We're really glad to hear that you are happy with your and your son's experience.

We wish you all the best!
/STS Education

Rated 5 out of 5 stars

STS is a great agency for future exchange students

STS is a great company for students who want to study abroad. Before I started my exchange they really helped me prepare and also while I was there I was in touch with my agent.
I also think that it is good that students have the opportunity to post on social media for STS.

July 22, 2025
Unprompted review
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Reply from STS Education

Thank you Klara for your kind words!
We’re so happy to hear that you felt well prepared and supported throughout your exchange. When it comes to social media, we’re incredibly grateful to have students like you who are willing to share their experiences on our channels. We really strive to show the authentic experience and no one can do that better than our students!

Kind regards
/STS Education

Rated 4 out of 5 stars

A really good organization for your time abroad

I did an exchange year in Canada 2024/2025 and had a wonderful experience! Through sts, I received a thorough preparation, could always ask questions and felt guided in everything from packing to my visa application. As a person always worrying a bit about things such as documents, flight tickets and immigration at the airport, I really liked sts because they answered all my questions and even sent an arrival guide for the airport when I arrived for the welcome camp in New York.
During my stay in Canada, I didn’t have any problems, I was placed in the best host family I could’ve imagined and always had my local coordinator at my school in case I had a problem or wanted to talk about something.

September 1, 2024
Unprompted review
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Reply from STS Education

Thanks Johanna! Lovely to hear that you had a great exchange in Canada and that you felt well supported by us!

Kind regards
/STS Education

Rated 5 out of 5 stars

Amazing exchange year experience!!

I had an amazing exchange year (2024/2025) with STS Education and couldn’t be happier with my experience. From the very beginning, STS helped me with all the preparations and documents: all the information was clear, organized, and made me feel confident going into my year abroad. Every time I had a question, STS responded very quickly.

What stood out the most for me was how personal and supportive the experience was. STS is a smaller organization, which means they really get to know you. My local coordinator during my exchange year was amazing and was always there when I needed help or had questions.

Everything was taken care of and ran smoothly throughout the year. Because of this, I was fully able to enjoy my time abroad. I would 100% recommend STS to anyone considering an exchange year. It was the experience of a lifetime and something I’ll carry with me forever.

June 25, 2025
Unprompted review
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Reply from STS Education

Thank you Dirkje! We are so glad to hear that you had a fulfilling exchange! We always aim for a personal experience and are very happy to hear that you felt safe and well taken care of with us.

Kind regards
/STS Education

Rated 5 out of 5 stars

Friendly service

I really liked the experience great, because you get always help and the employees are really friendly and supportive. I felt safe durning my whole exchange, and like everything is good planed. I am really happy that I chose STS for my exchange year.

May 26, 2025
Unprompted review
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Reply from STS Education

Thank you Lilly Marie! We are so happy to hear that you have felt safe with us all the way from Austria and through your exchange in Costa Rica.🇦🇹🇨🇷

Kind regards
/STS Education

Rated 5 out of 5 stars

I went on an exchange year with STS to…

I went on an exchange year with STS to America in 2023/2024! They made me feel like I mattered every step of the process and did not at all make me feel like I was just a number. They make sure to get to know you and your parents personally and not just before you go on an exchange but also during! They made my dreams come true, and even during though times and cultural struggles they always tried to help me out, find solutions, and never made me feel alone. They have monthly checkups with you, and your hostfamily, even visits to make sure the living situation is ok and still safe, they send the reports to the parents afterwards to make sure they are up to date too! I highly recommend picking this organisation if you’re planning on going on an exchange year!

June 11, 2024
Unprompted review
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Reply from STS Education

Hi Feline,
Thank you very much for your great review on STS. It's great to hear that you had a good exchange year and that you are happy with our service and the contact we had during the time.

All the best!
STS Education

Rated 5 out of 5 stars

Costa Rica exchange semester

Going on exchange to Costa Rica with STS was honestly the best six months of my life. I had the chance to experience a completely new culture, meet amazing people and grow so much as a person.

Throughout the whole experience I always felt supported — not only by STS in Sweden, but also by their partner organization in Costa Rica. I had constant contact with my local coordinator who was always there for me, and I also had great communication with the staff responsible for my program. They were all super engaged on a personal level and truly cared about making sure I had the best experience possible.

If you are thinking about going on an exchange with STS, do it! I can’t recommend them enough!

February 1, 2025
Unprompted review
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Reply from STS Education

Thank you very much Vera for your nice review of STS. We are so happy to hear about your exchange and that you are satisfied with our support and that you would recommend others to travel with us!

All the best!
/STS Education

Rated 5 out of 5 stars

As a parent

As a parent, sending your child across the world naturally comes with a lot of emotions and questions. For us, STS was a huge source of comfort throughout the whole process.

Their communication was always clear, professional and personal. We always felt that we could reach out with any question, big or small, and got quick and helpful responses every time.

It was obvious to us that STS has a lot of experience and genuinely cares about both the students and their families. From preparations before departure, to the months in Costa Rica, and even after coming home — STS made the whole experience feel safe, well-organized and very positive for us as parents.

April 8, 2025
Unprompted review
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Reply from STS Education

Thank you Lovisa for your very nice review! We are so happy to hear that you felt safe with us all the way during your child's exchange in Costa Rica.

Kind regards
/STS Education

Rated 5 out of 5 stars

great experience & service

The STS-Team was very helpful with the application and answered all my questions. There was always someone checking in on me, even after I returned back home. I can totally reccomend STS for an exchange!
There are also many activities for returnees to connect with each other or support new exchange students. I would especially like to thank Melisa from the Swiss Bureau, her supportive attitude and reliability have been a great help whenever I faced difficulties

June 23, 2024
Unprompted review
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Reply from STS Education

Hi Meta,
Many thanks for your great review! We are so happy to hear that you are satisfied with our service.

All the best!
/STS Education

Rated 4 out of 5 stars

Always someone to contact

Always someone to contact, they wanted me to make me feel save and welcomed. I loved the check ups from my local coordinator, she was great.

March 8, 2025
Unprompted review
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Reply from STS Education

Hello and thank you for your nice review! Your safety is important to us so we are extra happy to hear that you felt safe.
All the best!
STS Team

Rated 5 out of 5 stars

Wonderful experience!

I went on an exchange year in 2023-2024 to Sweden with STS and it was amazing! The staff was really nice, they helped me through the application process step by step and I recieved clear personal information about the plan for the coming year! Everything from the start till arriving back home to my family again was planned well. We did so many cool things in the welcome camp and there were many trips and activities we could sign up for during our exchange year. I also recieved good personal guidance during my exchange year with a local coordinator!

June 23, 2024
Unprompted review
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Reply from STS Education

Dear Rozemaryne,
Many thanks for your great review! We are so happy to hear that you had a good exchange year and that you are satisfied with our service.

All the best!
/STS Team

Rated 5 out of 5 stars

My exchange semester with STS

My exchange semester with STS is the best thing I ever did. They helped me with the application process and I was placed in an amazing host family. Throughout my exchange semester a local coordinator from their partner organisation regularly checked in with me to see how I was doing and I could always ask them for help with anything. It was an unforgettable experience!

September 11, 2024
Unprompted review
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Reply from STS Education

Hi Suus,
Many thanks for your very nice review! We are so happy to receive such a nice feedback and to hear that your exchange year was the best one you did.

Best of luck to you!

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