Stograntour Reviews 

1,111
TrustScore 5 out of 5

4.8

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  1. Travel Agency

Written by the company

Sto Gran Tour è un Tour operator e casa di produzione cinematografica. Siamo una Travel BOOM Factory! Una piccola (ma grande) famiglia di viaggiatori che propone non semplici viaggi di gruppo, ma vere e proprie esperienze di vita in giro per il mondo. Chi ci sceglie?! Ragazzi e ragazze che danno importanza all'esperienza di viaggio autentica, organizzata al dettaglio, ma senza troppi fronzoli. Chiunque scelga di partire con noi potrà scegliere tra le tante formule rappresentative dello spirito della nostra Factory: girare lo Sri Lanka in tuktuk, attraversare la Namibia con una carovana di jeep 4x4 tendate, salpare in veliero per la Groenlandia o dormire con i berberi nel deserto del Sahara... il tutto con le garanzie e la sicurezza di un Tour Operator qualificato.


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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

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(1,111)

372 reviews in the last 12 months

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Rated 4 out of 5 stars

Self drive Safari in Tanzania + Zanzibar

I had a wonderful experience on the Tanzania Self drive Safari. The safari itself was truly beautiful and unforgettable, with amazing landscapes, wildlife and moments that I will remember for a long time.
A special mention goes to our guide, Giulia, who was fantastic: knowledgeable, kind, professional and always available. She made the experience even more enjoyable. The group of fellow travellers was also great, and sharing the adventure with such a nice group made the whole experience even more special.
I was disappointed with the organisation of the transfers and flights, tho. The travel arrangements were not very well planned, especially considering that the original programme at the time of booking stated that the flight would be direct to Arusha. Instead, the itinerary included flights via Nairobi, both on the way there and back, which had not been clearly indicated in the original programme. Moreover, some of the layovers were unnecessarily long (10 hours!).

Overall, the safari experience was excellent thanks to the destination, Giulia and the wonderful group, but I believe the organisation of the flights and transfers could be significantly improved and, above all, communicated more clearly at the time of booking.

August 10, 2026
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Rated 5 out of 5 stars

South Africa with Andrea Laudisio

Amazing road trip with Andrea in South Africa. The best part was the self-drive safari around Kruger National Park with the overland jeeps. The landscapes were stunning even with rain, but the feeling of taking pictures of wildlife that you can watch only in documentaries was unforgettable. Even the first half of the trip was very good for you can see penguins, Sea Lions, monkeys, whales (if you are lucky) and amazing views such as Plettenberg Bay and Cape Agulhas. Andrea, our team leader, has been great both professionally and personally and was not only a safari guide but even a travel companion.
The only change I would make to the trip is: I would take one day away from Cape Town (the one dedicated to Robben Island) and add it to the safari in Kruger.

August 2, 2026
Unprompted review
Rated 4 out of 5 stars

Iceland, not AI

It was my first time travelling with StoGranTour, and it was a positive one. The trip lived up to expectations, and if there were any minor issues, I believe they were more due to local standards and circumstances than to the organization itself. Noemi, our team leader, really made a difference: genuine and helpful, attentive to the group’s needs and moods, and always ready to find a solution. We visited so many different places, laughed a lot, and shared some truly wonderful moments with the whole group. At times, it even felt like we were on other planets. Iceland has so much to offer, and the glaciers are not to be missed.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Iceland ring road

I've been in Iceland, on the ring road with Sto Gran Tour from 7/08/26 to 17/08/26 it was one of the best experiences I've ever had in my life.
It was a group of 10 people everything was quite well organized from the flights to the cars we used to drive around and the accommodations.
The journey was special also thanks to Federico, our guide that with his experience and knowledge of Iceland made the tour unforgettable.

August 7, 2026
Unprompted review
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Reply from Stograntour

Ciao Luca, grazie per questa tua recensione :)
Siamo super felici che il viaggio lungo la Ring Road sia stato una delle esperienze più belle della tua vita. L’Islanda sa fare la sua parte, ma organizzazione, gruppo e il giusto caposquadra possono renderla ancora più speciale.
Grazie anche per le belle parole su Federico: la sua esperienza e la sua conoscenza dell’Islanda sono sicuramente un gran valore aggiunto quando si macinano chilometri tra paesaggi incredibili e natura selvaggia.

Grazie per aver viaggiato con noi e alla prossima avventura!

Rated 5 out of 5 stars

Amazing trip

Amazing trip, well organized, and we saw everything that was on the itinerary and even more. The tour leader was excellent and engaging, and the group bonded and came together right from the start. Highly recommended and definitely worth it!

January 5, 2026
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Rated 5 out of 5 stars

First Sto Gran Tour Experience

I chose Sto Gran Tour for my first group travel experience with people I met on the day of departure: I would do it again and plan to do it again soon!
The travel style won me over and our guide, Nicla, helped create a cohesive group and a personalized experience!

October 4, 2025
Unprompted review
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Reply from Stograntour

ciao Giulia, grazie per questa recensione! Siamo felici che il tuo viaggio sia andato alla grande, e che Nicla sia stata una buon caposquadra. Ti aspettiamo alla prossima!

Rated 5 out of 5 stars

amazing guide and experience

Experience made fantastic thanks to our guide Giulia, when the passion surpasses the work you notice. Giulia managed to find the perfect balance between a fun experience full of culture and notions. A certified guide always makes a difference on important trips like these and ours has been able to remove all our doubts and answer all our questions without hesitation but rather always transmitting something new.If I decide to travel again with Sto Gran Tour it is thanks to this experience and I would like to do it again with Giulia.

October 4, 2025
Unprompted review
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Reply from Stograntour

Ciao Margherita, che bello leggere questa tua recensione :) Felici che Giulia ed il viaggio siano stati all'altezza delle tue aspettative. Ti aspettiamo alla prossima!

Rated 5 out of 5 stars

The trip was unforgettable

The trip was unforgettable, not only because of the landscapes we saw but also for the way we traveled — self-drive and sleeping in tents. Personally, it was a journey that left a deep impression on me. Claudio, our guide, was impeccable both professionally and personally. I highly recommend him.

September 10, 2025
Unprompted review
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Reply from Stograntour

Ciao Raffaele! Grazie per questa tua recensione :) siamo felici che questo viaggio in Namibia sia andato alla grande! Ti aspettiamo alla prossima!

Rated 1 out of 5 stars

One of the worst tour operators I've travelled with. Twice.

It’s absolutely impossible to have zero, 1-, 2-, or even 3-star reviews on Trustpilot. Something’s off.
I can say this because I’ve travelled with SGT twice now, and both times, things went wrong one way or another.

I can’t say much about the first trip because it was a while ago and I don’t remember all the details, but this last one in South Africa was badly planned and poorly managed.

I’d signed up and paid for the extra activities almost 8 months before departure, only to be told right before leaving that I couldn’t do the night safari or sleep in a tent because everything was fully booked. The third extra activity was cancelled too, simply because I was the only one who signed up.
It was only after I sent a pretty angry email that they finally said they’d “try” to get me on both activities. Just unacceptable proactivity for a trip that costs over 3k.

And then there’s the rooming situation. I was made to share with the male coordinator for the entire trip, even sharing a double bed one night, just because the only other two participants were a couple. Nobody even discussed it with me; it was simply assumed I’d be fine with it. I’m in a relationship myself, and thankfully, my partner isn’t jealous, but it still made both of us uncomfortable, to say the least.

Once there, the entire pace of the trip revolved around the couple’s needs and schedule, apparently being solo and not loud enough meant I had no say.
For example, we arrived at Kruger (the main highlight of the trip) at least an hour and a half late because the couple wanted to buy gifts for their friends.
I would’ve been fine with that if it had been discussed and agreed on by everyone, but it wasn’t. Ironically, that same morning, the coordinator told us to “hurry up” so we’d have more time in the park before it closed at 6pm.
This wasn’t a one-off. Similar disorganization happened over and over again throughout the trip.

I’m 100% disappointed with how everything was handled. For the price they charge, it’s just not worth it.

September 8, 2025
Unprompted review
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Reply from Stograntour

Ciao Ludovica :)

grazie per aver condiviso la tua opinione. Ci dispiace che questa esperienza non sia stata in linea con le tue aspettative, anche se ci fa piacere sapere che hai deciso di tornare a viaggiare con SGT una seconda volta... segno che il primo viaggio non era andato poi così male ;)

Solo per chiarire: gli extra sono sempre facoltativi e soggetti alla disponibilità dei fornitori locali, che gestiscono direttamente prenotazioni e logistica. Nel tuo caso, sappiamo che l’attività in quad è stata confermata, mentre il night safari è stato cancellato per pioggia. Non era proprio destino!

Per quanto riguarda la condivisione delle stanze, è indicato chiaramente nella scheda del viaggio e nel contratto che le camere possono essere condivise tra partecipanti dello stesso gruppo, incluso il caposquadra, in base alla composizione del gruppo stesso.

Essere “al 100% in disaccordo su ogni aspetto del viaggio” ci sembra forse un po’ severo :) Speriamo almeno che la natura del Sudafrica ti abbia regalato qualche sorriso!

Ps: poche recensioni 1, 2 e 3 stelle è possibile dando il massimo e lavorando bene! Sulla piattaforma non esiste modo di manipolare o cancellare le recensioni.

A presto!

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Rated 4 out of 5 stars

All around Iceland tour with minor drawbacks

All around Iceland tour, overall very cool experience and amazing places. General organization could have been better:

- had issues with flights booked
- it would have been nice having 2 or 3 choices for places to have dinner in (avoid fast food, since we have been eating sandwitches for the whole journey)
- issues with some staying solutions.

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

Must try!

The organization, the precision in the information and the care in managing all the kind of situation.

August 8, 2025
Unprompted review
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Reply from Stograntour

Ciao Ilaria, grazie per questa tua recensione :)

Rated 5 out of 5 stars

Amazing tour

Amazing tour, a once in a lifetime experience, the Safari Tour in Namibia with pick up trucks and tents has Been the best experience of my life, looking for Lions , Leopards, Elefants, and The biggeet dunes on earth!! The Guide, Cristina has Been incredibile, spot on! The time has Been manager perfectly and the drive was safe and exciting!!

August 25, 2025
Unprompted review
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Reply from Stograntour

Ciao Francesco, siamo felici che questo viaggio in Namibia sia andato alla grande :) felici che il mettersi al volante, la caposquadra e tutti gli avvistamenti abbiano dato un tocco in più all'esperienza! Ti aspettiamo alla prossima

Rated 5 out of 5 stars

ANDREA From Senigallia

Our foreman Andrea did great job.
He knows Namibia very well, travel with him Has been funny and safe.

July 29, 2025
Unprompted review
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Reply from Stograntour

Ciao Matteo, siamo contenti che il tuo viaggio in Namibia sia andato alla grande! Alla prossima :)

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Rated 5 out of 5 stars

You never forget your first tour

The highlight was definitely a guide who knew how to manage the group perfectly, and who, in addition to being a "guide," was also part of us. The group was fantastic, with everyone very engaged and close-knit. The places and landscapes were incredible.

July 29, 2025
Unprompted review
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Reply from Stograntour

Ciao Marco, siamo felici che il tuo viaggio in Namibia sia andato alla grande :) Ci vediamo alla prossima!!

Rated 5 out of 5 stars

Amazing 12 Days in South Africa with StoGranTour!

What an unforgettable adventure! South Africa was stunning, and StoGranTour did a great job organizing everything — from safaris to city tours, every day was packed with incredible experiences. Sure, there were a few small hiccups along the way (as with any big trip), but thanks to the team’s professionalism and especially Federica’s calm and positive attitude, everything turned out great.

One of the best parts? The people. Our group was incredible — full of fun, kind, and open-minded travelers. In just 12 days, real friendships were born, and sharing this journey together made it even more special. Highly recommended!

August 9, 2025
Unprompted review
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Reply from Stograntour

Ciao Alessio, siamo contenti che questo viaggio in Sudafrica sia andato alla grande :) trovare il gruppo giusto, è davvero un plus che rende l'esperienza ancora più bella! Ti aspettiamo alla prossima!

Rated 4 out of 5 stars

Perù 04.09.2024

I really appreciated trip’s road map, except for overlapping activities like the visit of Sacred Valley and the trekking to Humantay: I wish I could have done both.
The guide, Silvia, was great!

August 4, 2025
Unprompted review
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Reply from Stograntour

Ciao Silvia, siamo felici che questo viaggio in Perù sia andato alla grande :) Ti aspettiamo alla prossima!

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