Staxi - the fixed price taxi Reviews 

156
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great experience with Staxi! Our Emirates flight was delayed and rebooked, but the team handled the changes smoothly and stayed coordinated throughout. The pickup at Schiphol was easy and stress-free,... See more

Company replied

Rated 5 out of 5 stars

Used this while visiting a lovely but remote hotel on the outside of Amsterdam City. All round great serious, they provided very good updates as well as a competitive price to all other cab/ taxi serv... See more

Company replied

Rated 5 out of 5 stars

Great service, had a few problems when booking via the website, even though I selected the correct date the webpage was saying a complete different date. Called the office and they were very quick t... See more

Company replied

Rated 5 out of 5 stars

Taxi arrived on time for pick-up and drop-off. The drivers were professional, and courteous. They were very responsive for pick-up time changes, and I did not encounter any issues with their dri... See more

Company details

  1. Taxi Service
  2. Handicapped Transportation Service
  3. Minibus Taxi Service

Written by the company

★ Altijd een vaste prijs voor je taxi ★ Makkelijk bestellen met de Staxi App ★ Reis nóg goedkoper tijdens onze daluren ★ Live updates wanneer de chauffeur arriveert ★ Professioneel taxivervoer ★ Veilig en op tijd 👉🏽 Wij zijn een taxicentrale die staat voor kwalitatief taxivervoer voor een aantrekkelijke prijs. Bij elke reservering krijg je vooraf een vaste prijs. Taxi bestellen? Reserveer online of via onze App en betaal veilig online of in de taxi. 👉🏽 Wanneer je een taxi bestelt bij Staxi, kom je achteraf nooit voor verrassingen te staan. De prijs staat vooraf vast. Een van onze toegewijde chauffeurs zorgt ervoor dat je snel en veilig op je bestemming aankomt. 👉🏽 Bij Staxi weet je altijd waar je aan toe bent. Geen verrassingen, geen meter die blijft lopen—gewoon een eerlijke, vaste prijs voor elke rit. Of je nu een taxi naar Schiphol nodig hebt, een zakelijke transfer boekt of een avondje uit plant, wij zorgen ervoor dat je comfortabel en zonder zorgen op je bestemming aankomt. Onze chauffeurs zijn professioneel, vriendelijk en staan altijd voor je klaar. 👉🏽 We hechten waarde aan service met een glimlach, zowel voor onze passagiers als onze chauffeurs. Daarom zorgen we voor nette auto’s, betrouwbare ritten en een persoonlijke aanpak. Boek je taxi eenvoudig online of via onze app en ervaar zelf waarom Staxi anders is dan de rest. 👉🏽 Op zoek naar een goedkope taxi? Onze prijzen zijn misschien goedkoop, onze service is dat zeker niet! Wij stellen hoge eisen aan onze chauffeurs en leiden ze daarom zelf op. Daarnaast beschikken we over verschillende kwaliteitscertificaten: ★ TX-keurmerk ★ ISO9001:2015-certificaat ★ TTO-vergunning van de gemeente Amsterdam ★ GTO-erkenning van Koninklijke Luchthaven Schiphol


Contact info

4.2

Great

TrustScore 4 out of 5

156 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(156)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice ride 🙂

Booking process easy and fast.

Nice and enjoyable ride to the airport.

Thank you!

July 6, 2026
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thank you for your wonderful review, Martina! We're delighted to hear that the booking process was quick and easy and that you enjoyed your ride to the airport. We truly appreciate your kind words and hope to welcome you back on board soon.

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Rated 5 out of 5 stars

The driver was very good and friendly.

The driver was very good and friendly.
He was right on time and very professional.
Fantastic service. Thank you.

June 13, 2026
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thank you for your review, Miho!

We're delighted to hear that your driver was friendly, professional and right on time. It's great to know that you enjoyed the service.

Thank you for choosing Staxi, and we hope to welcome you again on a future trip!

Rated 5 out of 5 stars

Great experience with Staxi

Great experience with Staxi! Our Emirates flight was delayed and rebooked, but the team handled the changes smoothly and stayed coordinated throughout. The pickup at Schiphol was easy and stress-free, especially while traveling with a baby and luggage. Very professional service and reliable communication. Thank you!

May 26, 2026
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thank you for your wonderful review, Ankit! We’re very happy to hear everything went smoothly despite the flight delay and rebooking. Traveling with a baby and luggage can already be stressful, so it’s great to know our team could make the pickup easy and comfortable for you!

We truly appreciate your kind words about our communication and service. Hope to welcome you again on your next trip!

Rated 5 out of 5 stars

Het boeken ging zeer eenvoudig via de…

Het boeken ging zeer eenvoudig via de website, daarna direct een bericht per whatsapp en later direct contact met de chauffeur.

May 7, 2026
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Dag Michael,
Heel erg bedankt voor je review. Hopelijk tot snel!

Rated 1 out of 5 stars

Booked a taxi from the airport to hotel…

Booked a taxi from the airport to hotel over the internet, paid 52.5 euro received email comformation, taxi didn't turn up, so I called them to be told they do not take money first, it is only paid to the driver.
I have now had to put in a dispute to my bank.
If you use this company, don't pay until they deliver the service!

May 3, 2026
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Hi Terry, thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been.

To clarify: payments for bookings made through our website are always completed online in advance, so there should not have been any confusion about paying the driver separately. We apologize for the inconvenience and for the fact that your taxi did not arrive as expected.

We would like to investigate what went wrong and help resolve this properly. Please contact our support team with your booking details so we can look into the matter further.

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Rated 5 out of 5 stars

Taxi on time

Taxi on time, good communication good. Very good service, satisfied customer.

December 20, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Hi Julie,
Thank you for your kind words, we appreciate your review :)

Rated 5 out of 5 stars

Great service

Great service, had a few problems when booking via the website, even though I selected the correct date the webpage was saying a complete different date.
Called the office and they were very quick to rectify the problem.
Our driver was very friendly although quiet. Thanks for a great service!

December 1, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Hi Fern,
Thank you for sharing your experience with Staxi, hope to see you soon!

Rated 5 out of 5 stars

I booked my ride 0430

I booked my ride 0430. Driver is very freindly and arrive earlier which is good for me. Smooth trip. Thank you

October 24, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thank you for your kind review, Zren! We’re happy to hear the driver arrived early and that you had a smooth and comfortable trip. Hope to see you again soon!

Rated 2 out of 5 stars

The driver threatened us and arrived 24 min late

I ordered a Staxi for an airport transfer a few days before the date. The taxi didn't arrive on time. After making two calls to customer support, the driver called me and threatened that if I called support again, he would go home and we would miss our flight. This caused a lot of stress. The taxi driver arrived 24 minutes late. It seems like he left home at the time he was supposed to pick us up. He smelled like alcohol from the night before. After finally arriving, he drove 150 km/h so we wouldn't miss our flight. The customer support person was really kind and helpful, by the way.

August 22, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Hi,
Thank you for sharing your experience. We are truly sorry to hear about the stress this situation caused. What you describe does not reflect the standards we stand for at Staxi.

Your feedback is being taken very seriously. Safety and reliability are at the heart of what we do, and we will investigate this incident thoroughly. We want to make sure this does not happen again.

We’re glad to hear our customer support team was helpful, but we recognize that this does not undo what happened on your journey. Please reach out to us directly from https://www.staxi.nl/en/complaints/ so we can follow up with you personally.

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Rated 1 out of 5 stars

Taxi cancelled

Bad! The taxi was cancelled without a notice and it was scheduled in advance. I hope to receive the money back as it was pay in advance. Order number: 7892376

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

He was really lovely

He was really lovely, helpful and chatty. It was a pleasure to travel with him.
He took us to the terminal we needed and assisted us with directions.

June 5, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thank you for your lovely review, Gail! We’re so happy to hear the driver made your trip enjoyable and helped you find the right terminal as well.

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Rated 5 out of 5 stars

Highly recommended

Taxi arrived on time for pick-up and drop-off. The drivers were professional, and courteous.

They were very responsive for pick-up time changes, and I did not encounter any issues with their driving. I also booked late the night before, and was picked up very early the next morning with no issues.

Highly recommended, and will book with them again in the future!

May 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Youssef was gracious and an excellent…

Youssef was gracious and an excellent chauffeur. He was right and time and exceptionally professional. And a very good driver!

April 27, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thanks for your great review, Jay! Wonderful to hear that Youssef made such a positive impression with his professionalism and driving skills. Hope to see you again!

Rated 5 out of 5 stars

Great driver

Great driver, friendly and helpful. Staxi is wonderful, working with them for years. Dependable.

April 9, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thanks for your great review, Mark! We're happy to hear you've been using our service for a long time. Glad the driver was friendly and helpful—we appreciate your trust and hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very informative about the local area.

April 8, 2025
Unprompted review
Staxi - the fixed price taxi logo

Reply from Staxi - the fixed price taxi

Thank you for your kind review, Claire! We're happy to hear you received excellent service and enjoyed the local insights. Hope to welcome you again soon!

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