Banner for Star Hangar - Safe Star Citizen Market

Star Hangar - Safe Star Citizen Market Reviews 

2,933
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, noting that items often arrive safely in just a few minutes or hours. Consumers also appreciate how simple it is to navigate the website and secure fantastic deals on difficult-to-find items. People often describe the entire purchasing process as smooth, reliable, and backed by exceptionally helpful support services. However, some reviewers were not happy with occasional wait times, mentioning that a few orders took nearly a full day to process and deliver. A small number of buyers also felt that waiting through the grace period was a bit nerve-wracking for a first-time purchase.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Product

Clients share positive opinions on product quality, highlighting great deals and a hassle-free purchasing... See more

Service

People report positive experiences with service, highlighting fast and secure trades alongside timely... See more

User experience

Users describe positive interactions with user experience, highlighting a simple setup and easy-to-navigate... See more

Order

Customers had positive experiences with order, highlighting seamless and straightforward purchasing processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought nearly 10 items there in the last year and never had a problem with Star Hangar. The one time where the merchant didn't deliver in 24h they refunded my order without any further explanation,... See more

Rated 5 out of 5 stars

Great website that does not release the money to the seller until the transaction is complete, giving you assurance of the transaction. Good deals to be found and recommend.

Rated 5 out of 5 stars

It didn’t even take 24 hours, it took less then that which is great, having people do this is best especially for those with little time to spare to play games such as myself.

Rated 5 out of 5 stars

Delivery was pretty fast. Have used Star hangar several times now and have always been satisfied. I am usually careful to only buy from vendors with high ratings, and they always come through.


Company details

  1. #6 of 64 best companies in Video Game Store

About Star Hangar - Safe Star Citizen Market

Written by the company

100% Safe Guarantee
 
We stand by our 100% Safe Guarantee, ensuring that every transaction on Star Hangar is protected. We are committed to providing a secure trading environment, and our dedicated team is always ready to assist with any issues that may arise. Trust us to make your digital goods trading experience safe and reliable.

Star Hangar is the safest place to buy and sell video game-related digital goods, including ships, gear, and account sales for popular games like Star Citizen. We offer a wide range of items, from Lifetime Insurance (LTI) ships to rare and unique vessels such as the Sabre Raven, Mustang Omega, 890 Jump or Vanduul Scythe.

We're an established U.S.-based company, with more than business for more than 10 years. With a team of 12 dedicated employees around the world, we handle any disputes and ensure that every trade is smooth and secure. We exceptionally value customer support, and offer 24/7 presale and support via Discord live chat, email, and our ticketing system. At Star Hangar, we prioritize our buyers' safety and satisfaction, while enabling people to sell and buy their items safely. Your peace of mind is our top priority.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,933)

1,390 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Customer Support

I accidentally bought the wrong package, so I contacted customer support; they got in touch with the seller and arranged for a refund.

August 31, 2026
Rated 5 out of 5 stars

It was simple and easy to do

It was simple and easy to do, get info and all the while there was enough on the website that made me feel totally safe spending money. I got a great deal and would do it again.

August 26, 2026
Rated 5 out of 5 stars

A great way to tailor your fleet

Star Hangar was a fantastic tool to sell some collectibles from Star Citizen and then buy some rarer upgrades. The process to become a seller is a little cumbersome but understandable given the need for security. Creating sale items is straightforward and you have to be ready to send out your sales asap when someone buys.

August 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look